Panera Bread
1593 Niagara Fls Blvd Suite 100, Amherst
(716) 836-6818
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Love Panera, I'm in the Sip club so I get my free drinks and usually whatever deal they may be offering to me,". $2 pastry" , "$2 off soup"...
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pecan Braid, Kitchen Sink Cookie
Their hot chocolate was a serious disappointment. They served me a hot cup of milk after trying to fix it a second time. Thankfully it's out for a limited time only! ..I purchase $50-100 for a single order here sometimes and today's quality of service was just defeating.
Great coffee. Great baked goods. Not a diet day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin
Was having dinner and witnessed a young couple get scolded by the manager on duty during the evening shift on 2/8/25 for the young lady having a small plastic cup. He shouted “theft” because she had very SMALL amount of lemonade instead of water. Additionally, there was a family with young children witnessing the entire event not to mention they also had the plastic cups in question.
Moments after he scolded his employee on the register presumably about the event and giving her a lesson.
I love Panera but, I will NOT be returning due to how little there management cares about there customers.
Atmosphere: 1
Food: 2
Service: 1
Supervisor on 2/8/25 harassed and berated a young girl over about 3 ounces of lemonade she got to drink instead of water. Typical that he's a big white guy and she was brown. There were about 2 or 3 other people in the restaraunt that did the same with no public ridicule on the side.
Atmosphere: 1
Food: 1
Service: 1
Food is ok for a chain resturaunt. Smallish portions and slightly high prices for whatvyou get.
Atmosphere: 2
Food: 4
Service: 4
Decent prices on food , tastes fresh. Soda is a bit overpriced . Many tables were dirty . Parking lot was pretty full. Staff were great and food was ready quick .
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mac & Cheese
Breakfast sandwiches very good.
Atmosphere: 4
Food: 4
Service: 4
Dirty tables not cleaned up after riders. Food is excellent. Service was polite, but there was confusion with orders and not very clean.
Atmosphere: 3
Food: 5
Service: 3
Good food but like everyone else, their prices have climbed. The location on the BLVD is always crowded. Parking in this area is ok, but the whole area is dangerous. Keep your head on a swivel when driving in the area.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
The customer service here was horrible. Staff was very rude and judgmental. Wouldn't recommend.
Atmosphere: 1
Food: 1
Service: 1
The food is good and consistent at Panera, although it is quite expensive!! I only had soup which was very good and my partner had the take 2 combo, also very good.
Atmosphere: 5
Food: 5
Service: 5
I love this Panera. I visit it every week, multiple times. Thanks for your service.
Atmosphere: 5
Food: 5
Service: 5
75% of the time my order is wrong at this location. Panera charges way too much for such bad service
Atmosphere: 4
Food: 4
Service: 1
Call the store and asked if they still sold sea salt focaccia, because I did not see it online. Was told by a sales associate they did, so I went out of my way to go to the store to get it. When I arrived the only focaccia on the wall was the black pepper. I waited in line, only to be told by the cashier they no longer make it. Don't know who clearly doesn't know the menu at this store, but if you're not sure, ask someone. Don't just waste someone's time and gas.
Atmosphere: 3
Food: 1
Service: 1
Loading...