Papi Grande's Mexican Restaurant and Cantina

We did a picture of Margarita and ot was very sour and had to send it back,the food was terrible. The waitress was very awesome very helpful very friendly, worst Mexican restaurant I've ever had.
If you want real authentic Mexican food in the Buffalo area go to Margaritas in Lancaster New York very good authentic food drinks and atmosphere.
The only good thing about this restaurant that I'm reviewing was the waitress

Atmosphere: 2

Food: 1

Service: 5

Food wasn't that good. Service wasn't the greatest

Atmosphere: 1

Food: 1

Service: 1

The food is always good. I have only ever done lunch, however, there has never been waiting. Service was excellent.

Atmosphere: 5

Food: 5

Service: 5

We decided to try this place as it was the closest to us and while it wasn’t bad we wouldn’t return again. It was surprisingly quiet for a Saturday which I was happy with but food wasn’t impressive for the cost and margaritas felt like they didn’t have much alcohol in them. Waitress was pleasant and was doing her best (they seemed understaffed)

Atmosphere: 4

Food: 3

Service: 3

Save your money this place is not authentic Mexican food.

I ordered the birria egg rolls, and while the egg roll itself was good, the sauce didn’t taste authentic at all. My girlfriend ordered a shrimp taco, and when it arrived, it looked like nothing but lettuce and sauce. I asked the waitress where the shrimp was, and she said, “They’re in there they’re just small.” There were only two tiny shrimp pieces barely enough to call it a taco. Total waste of money, whether it was $3 or $6.

We also ordered the sizzling fajitas with Carne Asada added a $28 meal. It smelled good, but the Carne Asada didn’t taste like Carne Asada at all. It tasted like a plain steak cooked with just salt and pepper. The peppers and onions weren’t even cooked the way traditional Mexican restaurants do them.

Out of curiosity, I asked the waitress if the owner was Mexican she confirmed he wasn’t. That explains everything. This food is far from authentic, and the flavor just isn’t there. Definitely not worth the price.

Atmosphere: 4

Food: 1

Service: 5

My husband and I went to eat at Papi Grande's for the 1st time tonight. I will say the food was spectacular except for the large amount of small bugs flying around us during our meal. What's worse was from the time I asked for a takeout container to the time I received it, at least 4 (that I saw) landed on my barely eaten food.. Because of this when the waitress brought the container I explained that there were to many bugs landing in my food. Her response was oh no I'm sorry, pulled the bill out. We then paid and left never to return there again.

The service was quick. I have witnessed this place very busy but this wasn't bad. The food was decent, the presentation good and service wasn't bad at all. Overall it was a good experience and I would try it again.

Atmosphere: 4

Food: 4

Service: 4

Was there a half hour at the bar and did not get served. We decided to leave.

Atmosphere: 3

Service: 1

Walked in for a Doordash order and walked out with a free dessert, the girl greeting us was very kind and understanding and the kitchen workers were also very nice and helpful. I would come here to eat if only I lived down here.

Atmosphere: 5

Food: 5

Service: 5

I have tried to get a refund on a sizzling fajita that was not in my pick up food order. I’ve called for two weeks, leaving messages for both the manager and the owner and no one, no one has returned a call for a refund. I have been nothing but polite with Zero professionalism in return. Very disappointed and I will not order at this restaurant again.

Service: 1

There is nothing wrong with this establishment and the service is great, it is just really pricey. Be prepared for an intense bill.

Atmosphere: 3

Food: 3

Service: 5

Really wanted to like this place...BUT...menus covered in food debris, no refried beans any where on the menu (a staple in most Mexican restaurants), no complimentary chips & salsa (plus the salsa we purchased tasted like it came from a jar), drinks priced $3.00 MORE than it's Amherst cousin's location, bland decor, mediocre (OVER-priced) food and very poor acoustics which made the 4 of us yell our way through dinner....made me say NO MAS! I'm sorry, Papi--time to go back to the drawing board if you want to make this place grande

Atmosphere: 1

Food: 1

Service: 2

I can't rate the food, service or atmosphere as I wasn't there to eat. I was there to clean the drain from their grease trap. It was off-hours. What I can offer is what I experienced. I was greeted by my point of contact who was a very pleasant female, assumingly the manager. Very nice. I gather my things, and she shows me the back of house, which was clean. I take care of the drain, get all my paperwork addressed, and after I gather all of my things to leave, she gave me a gift certificate to come back in the future, which I found to be very unexpected and highly appreciated. Unfortunately, I was in the middle of a move, so I have misplaced it here somewhere, probably still packed away. This was a very nice place from my perspective.

The owner/manager staffed one person as both bartender and the lone server for every table, all day, on a weekend. That’s awful. Place was busy, the employee was doing their best, but that is way too much of a workload for one person. Want to reiterate this was not a call off or no show, this was the plan to have one person bartending for six people and as the only server for ten tables.

My family owned one of the original Mexican restaurants in Buffalo so I’m a little biased, but this does not deserve to be called Mexican food. They do not make their own salsa. It comes from a jar and it’s not even comparable to the level of Tostitos and they charge you three dollars for salsa and chips. The food taste like it’s caked with McCormick Mexican seasoning. You could do better at home with an Ortega kit.

Atmosphere: 3

Food: 2

Service: 4