Starbucks
1703 Niagara Fls Blvd, Amherst
(716) 836-8720
Recent Reviews
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Always closed 30-45 minutes before posted online.
Atmosphere: 1
Food: 1
Service: 1
The person who helped me went above and beyond! An amazing change from how awful customer service is at most other places. The service was not only friendly and helpful but fast and efficient.
Atmosphere: 5
Service: 5
Best chai ever!
Atmosphere: 4
Food: 5
Service: 3
Very clean and the workers are fast and efficient
Atmosphere: 4
Food: 4
Service: 4
The staff at this location has always served above and beyond the standard. Drinks always have that little extra touch, and everyone is so kind. Today was no different. Thank you to Rachel, who ran my mobile order out to me, because their drive thru was closed and I had two sleeping kids in the backseat. On behalf of all tired moms, this mama is so thankful to you and the staff at this Starbucks!
Service: 5
If you're doing deliveries, avoid. Staff preparing delivery orders also doubles on the register, so if there's a line, the deliveries get pushed behind all of the in-store customers. Not worth the wait.
Service: 1
Great friendly staff
Atmosphere: 5
Food: 4
Service: 5
The workers there are fantastic. I think under staffed. I watch them hustle to get orders filled FAST!
Atmosphere: 5
Food: 5
Service: 5
Used to be our local, still great service. Actually nice to have a location without drive thru
Kid-friendliness: Cookies, cake pops and small beverages
Wheelchair accessibility: Flat entrance. Wide door next to spot
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I like this location. Good staff.
Service: 5
There was nothing wrong, the drink was just right. The line was a group of 4, 2 and myself.I waited almost 30 minutes.
Atmosphere: 3
Food: 5
Service: 4
This is not a complaint about the overworked baristas, this is about the incredibly small place that Starbucks is and is located in.The coffee shop is too small with super long waiting lines especially the mobile orders.The work area is cramped with the workers either waiting to complete a task or bumping into one another. Inventory seems to be placed inconveniently because of the cramped space.The parking lot is obviously busy.so busy that finding a parking spot is improbable. If you do get to park (I suggest backing into it) getting out is chaotic. One to three cars will be waiting for the spot others will be raging at the cars blocking the other cars from finding or leaving other spaces. Another driver or two just leave the car to get their mobile order blocking in other drivers. They quickly come out twenty minutes later.The place needs a better location with better parking and a drive through.
Atmosphere: 1
Food: 2
Service: 2
The food is always good. Batista's are always nice. Even when they are slammed like today, they thanked everyone for being patient and apologized for the wait. I didn't see or hear anyone upset. I was surprised at how fast our order came out, but it was awesome. I tried the chocolate cold foam cold brew, and ugh! So good! I added dark caramel sauce for a little extra umph. So worth it!! This location is always busy, but they know their stuff!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Grilled Cheese on Sourdough, Cookies & Cream Cake Pop
Kid-friendliness: Cookies, cake pops and small beverages
Wheelchair accessibility: Flat entrance. Wide door next to spot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Featured Medium Roast Pike Place Roast
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