Gave flatbread instead of a wrap. Fell apart, so much dressing even though it was marked for less.
The flatbread or wrap or whatever it was, was stale.
Paid for extra cheese on a footlong. Half the sub had no cheese, the other half had the regular, if that amount.
Atmosphere: 2
Food: 1
Service: 1
Natalie
It's better to save your money than to buy a sub here or go to another Subway down the road. They close earlier than expected, and for whatever reason, they don’t honor coupons in-store. They also skimp on the meat and add less cheese when you order online and use a coupon; this has happened to me several times. Half the time, the vegetables are old, and the lettuce is brown. The employees are extremely rude and disrespectful, and they violate health regulations daily.
Atmosphere: 1
Food: 1
Service: 1
Julie Goodwin
I called ahead to ask if they still had the Happy Gilmore cups and was told they did. My sons really wanted them. The hours posted online stated they were open until 9:30pm. I drove out of my way to make it to this subway as the one closer closed at 8pm and arrived at 8:47pm. The lights were off but the doors were open. I walked in and was told it was closed even though the hours on the door and online say 9:30pm and I arrived over 40 minutes before this time. When I asked why the hours are posted as 9:30pm, the man's response was that they need to change it. Unacceptable.
Service: 1
Lynn F
I am from Charlotte, NC and the Subway stores are very poorly run in Wichita at every location I’ve tried over the past two years. If they aren’t understaffed, particularly the location on Tyler road, then they always run out of bread, ingredients, meat, chocolate chip cookies, or something by 5 pm or earlier. Sandwich artists don’t know how to properly move the sandwich from the preparation area to wrap it without losing the toppings. They don’t double or triple the thin wrapping paper either. I’ve given up ordering salads because not a single location knows how to chop up the meat on the salad. So what you get is a slab of sandwich meat on top of a bed of lettuce. I loved ordering a chopped salad at my favorite Subway near my former home in Charlotte where the artists had a bowl and a salad chopper so all of the ingredients could be integrated throughout the salad. To top it off, not a single Subway in Wichita includes napkins rolled around the sub with your to-go order. So, I constantly have to get my own napkins and stuff them in the bag when I pick up my sandwich. Do people in Kansas just not use napkins when they eat? Someone needs to do a much better job of over site here to ensure quality standards and service expectations are consistent regardless of which state you are in.
Food: 1
Service: 1
Jiale Chen
I can’t see any meat
Atmosphere: 3
Food: 2
Service: 5
Bailey Williamson
Won’t accept coupons? Sounds like they are money hungry and don’t want people to use these coupons. I’ve worked at subways and ordered online at this exact location using a coupon. Kinda ridiculous. The “owner won’t accept them”, ha such a joke.
Atmosphere: 2
Food: 2
Service: 2
Justin Epps
Very friendly staff. Clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Dawn Losey
The ladies were friendly and made yummy sub and pizza!
Vegetarian options: Their veggie pizza is good. It is not greasy. My friend had the titan turkey sub.
Parking: It's nice and close to the Maple Ridge theatre.
Atmosphere: 4
Food: 5
Service: 5
Irina Zheng
The picture explains itself 😭
Atmosphere: 3
Food: 1
Service: 3
Dus E
Most uncomfortable subway experience I've had. Ever just feel unwelcome in a restaurant? I haven't until today . They also did not speak any English. I had to walk our because they didn't understand the word wheat .
This place needs new staff, online ordered once the way I wanted sub they completely disregarded what I ordered and made it the way it came, absurd.
Service: 1
Madison Greene
extremely nasty and rude servicefood is disgusting and bugs in the
Atmosphere: 1
Food: 1
Service: 1
Sabri Ahmeti
I had some coupons sent to my house, and i wanted to take advantage of them. I visited this location and presented the coupons. One of the employees said that we do not grant these coupons unless you choose only a meatball sub, cold cutt, while the coupons were to buy 2, and 3 deals for $$. Then, the employee asked me how many subs u were getting, and I said 5. And she looked at her manager and asked her about it. She ( the manager) didn't even come near to explain anything or talk about it! but just nodded her head, NO!! Very unprofessional! and "stingy " not to grant their own advertising!!! People should boycott these franchise businesses as much as possible and help small local businesses! I am personally DONE with Subway.
Atmosphere: 1
Service: 1
JRD
I stopped there to buy a sub. The bread was very hard it seems like is old bread. The lettuce was black it seems that it has been made for days ago, very disappointing,
Atmosphere: 1
Food: 1
Service: 1
Mommys Airmen
The person taking order could not understand English well enough to get the order right then tried to way overcharge. Thankfully someone else came up front and fixed most of it.Also, although we used a Subway coupon that specifically said which subs were not able to be purchased this location only let you use a subway coupon for the worst subs...bologna etc.And, although the huge sign says sluced fresh...meats were not fresh slicedWon't revisit this one!
Gave flatbread instead of a wrap. Fell apart, so much dressing even though it was marked for less.
The flatbread or wrap or whatever it was, was stale.
Paid for extra cheese on a footlong. Half the sub had no cheese, the other half had the regular, if that amount.
Atmosphere: 2
Food: 1
Service: 1
It's better to save your money than to buy a sub here or go to another Subway down the road. They close earlier than expected, and for whatever reason, they don’t honor coupons in-store. They also skimp on the meat and add less cheese when you order online and use a coupon; this has happened to me several times. Half the time, the vegetables are old, and the lettuce is brown. The employees are extremely rude and disrespectful, and they violate health regulations daily.
Atmosphere: 1
Food: 1
Service: 1
I called ahead to ask if they still had the Happy Gilmore cups and was told they did. My sons really wanted them. The hours posted online stated they were open until 9:30pm. I drove out of my way to make it to this subway as the one closer closed at 8pm and arrived at 8:47pm. The lights were off but the doors were open. I walked in and was told it was closed even though the hours on the door and online say 9:30pm and I arrived over 40 minutes before this time. When I asked why the hours are posted as 9:30pm, the man's response was that they need to change it. Unacceptable.
Service: 1
I am from Charlotte, NC and the Subway stores are very poorly run in Wichita at every location I’ve tried over the past two years. If they aren’t understaffed, particularly the location on Tyler road, then they always run out of bread, ingredients, meat, chocolate chip cookies, or something by 5 pm or earlier. Sandwich artists don’t know how to properly move the sandwich from the preparation area to wrap it without losing the toppings. They don’t double or triple the thin wrapping paper either. I’ve given up ordering salads because not a single location knows how to chop up the meat on the salad. So what you get is a slab of sandwich meat on top of a bed of lettuce. I loved ordering a chopped salad at my favorite Subway near my former home in Charlotte where the artists had a bowl and a salad chopper so all of the ingredients could be integrated throughout the salad. To top it off, not a single Subway in Wichita includes napkins rolled around the sub with your to-go order. So, I constantly have to get my own napkins and stuff them in the bag when I pick up my sandwich. Do people in Kansas just not use napkins when they eat? Someone needs to do a much better job of over site here to ensure quality standards and service expectations are consistent regardless of which state you are in.
Food: 1
Service: 1
I can’t see any meat
Atmosphere: 3
Food: 2
Service: 5
Won’t accept coupons? Sounds like they are money hungry and don’t want people to use these coupons. I’ve worked at subways and ordered online at this exact location using a coupon. Kinda ridiculous. The “owner won’t accept them”, ha such a joke.
Atmosphere: 2
Food: 2
Service: 2
Very friendly staff. Clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
The ladies were friendly and made yummy sub and pizza!
Vegetarian options: Their veggie pizza is good. It is not greasy. My friend had the titan turkey sub.
Parking: It's nice and close to the Maple Ridge theatre.
Atmosphere: 4
Food: 5
Service: 5
The picture explains itself 😭
Atmosphere: 3
Food: 1
Service: 3
Most uncomfortable subway experience I've had. Ever just feel unwelcome in a restaurant? I haven't until today . They also did not speak any English. I had to walk our because they didn't understand the word wheat .
Restaurantji Recommends
This place needs new staff, online ordered once the way I wanted sub they completely disregarded what I ordered and made it the way it came, absurd.
Service: 1
extremely nasty and rude servicefood is disgusting and bugs in the
Atmosphere: 1
Food: 1
Service: 1
I had some coupons sent to my house, and i wanted to take advantage of them. I visited this location and presented the coupons. One of the employees said that we do not grant these coupons unless you choose only a meatball sub, cold cutt, while the coupons were to buy 2, and 3 deals for $$. Then, the employee asked me how many subs u were getting, and I said 5. And she looked at her manager and asked her about it. She ( the manager) didn't even come near to explain anything or talk about it! but just nodded her head, NO!! Very unprofessional! and "stingy " not to grant their own advertising!!! People should boycott these franchise businesses as much as possible and help small local businesses! I am personally DONE with Subway.
Atmosphere: 1
Service: 1
I stopped there to buy a sub. The bread was very hard it seems like is old bread. The lettuce was black it seems that it has been made for days ago, very disappointing,
Atmosphere: 1
Food: 1
Service: 1
The person taking order could not understand English well enough to get the order right then tried to way overcharge. Thankfully someone else came up front and fixed most of it.Also, although we used a Subway coupon that specifically said which subs were not able to be purchased this location only let you use a subway coupon for the worst subs...bologna etc.And, although the huge sign says sluced fresh...meats were not fresh slicedWon't revisit this one!
Atmosphere: 3
Food: 2
Service: 2
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