I erroneously posted a poor review on this Tim’s site instead of the cafe/store I visited. I received great customer service from this store in addressing my concern with a different store’s poor quality and poor customer service. Two thumbs up to Tammy for caring enough to go above and beyond to make me a happy Tim’s customer again when her store didn’t even cause my disappointment!
Service: 5
Syd Roebuck
Favorite Coffee ☺️
Atmosphere: 4
Food: 3
Service: 4
Jon W
Everything corsant don't look like it
Mr Blu
Ordered a Boston Cream donut - received a Boston No Cream. Picture to show the lack of filling - that was it. Boring, tasteless donut.
Atmosphere: 2
Food: 1
Service: 1
Jack Roberts
Clean store. Good food. Great service 👏
Atmosphere: 3
Food: 4
Service: 5
lexi urban
Matt, Merissa, Kayleigh, and Tracy were wonderful. If I could give MORE than 5 stars I would!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Bryan Foote
I work in the plaza and this Tims location has been a reliable and pleasant experience, today I ordered a small chili but they were out :( the staff realized this and quickly corrected my order to a free upgrade. 10/10 staff. This timmies is above the rest.
Atmosphere: 5
Food: 5
Service: 5
Shaquan Davis
I love that stores and restaurants do things tailored to what a customer buys or likes, individuality is necessary. I don’t think that’s a negative prejudice. Thanks for having the goods 😋
Atmosphere: 5
Food: 5
Service: 5
G D
The order almost always wrong.
Atmosphere: 5
Food: 5
Service: 2
jordi
I work in the boulevard and I like to come here for lunch everyday I work. The customer service is always great and my food always comes out quick. However the last few paninis I have ordered have been almost entirely crushed and ripped apart. How does this mangled mess of meat, cheese, sauce, and bread look acceptable enough to shove into a bag for someone to eat?? I shouldn't have to eat half of my sandwich with a fork!
Got drive thru and they mixed my latte so the layers weren’t separated, which is all a man can ask for.
Atmosphere: 5
Food: 5
Service: 5
Alex
I really wish they could just get my order right one time. Past couple times, after swearing it was my last visit to Tim Ho's, they serve my ice coffee like it was sitting in a fridge after messing up someone else's order. The ice all melted, literally not even cold, and watered down so you know there was at one point ice. Just can't do it anymore.
Atmosphere: 3
Food: 1
Service: 3
jordon andrews
This place is terrible. 90% of my orders are wrong. I ordered a wrap today and just look at the picture. The first half was nothing but bread, and clearly because half the wrap was sitting under it. Absolutely pitiful, as someone how worked in high face paced fine dinning. It's not that hard to work at tim hortons. My 5 year old can make a wrap better then this sad excuse.
Rashmi Ahuja
Very very unresponsive staff rude 😡
Krista Reed
Delicious coffee. We even had a snafu with our credit card while on vacation and they were so accommodating and helpful.
I erroneously posted a poor review on this Tim’s site instead of the cafe/store I visited. I received great customer service from this store in addressing my concern with a different store’s poor quality and poor customer service. Two thumbs up to Tammy for caring enough to go above and beyond to make me a happy Tim’s customer again when her store didn’t even cause my disappointment!
Service: 5
Favorite Coffee ☺️
Atmosphere: 4
Food: 3
Service: 4
Everything corsant don't look like it
Ordered a Boston Cream donut - received a Boston No Cream. Picture to show the lack of filling - that was it. Boring, tasteless donut.
Atmosphere: 2
Food: 1
Service: 1
Clean store. Good food. Great service 👏
Atmosphere: 3
Food: 4
Service: 5
Matt, Merissa, Kayleigh, and Tracy were wonderful. If I could give MORE than 5 stars I would!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
I work in the plaza and this Tims location has been a reliable and pleasant experience, today I ordered a small chili but they were out :( the staff realized this and quickly corrected my order to a free upgrade. 10/10 staff. This timmies is above the rest.
Atmosphere: 5
Food: 5
Service: 5
I love that stores and restaurants do things tailored to what a customer buys or likes, individuality is necessary. I don’t think that’s a negative prejudice. Thanks for having the goods 😋
Atmosphere: 5
Food: 5
Service: 5
The order almost always wrong.
Atmosphere: 5
Food: 5
Service: 2
I work in the boulevard and I like to come here for lunch everyday I work. The customer service is always great and my food always comes out quick. However the last few paninis I have ordered have been almost entirely crushed and ripped apart. How does this mangled mess of meat, cheese, sauce, and bread look acceptable enough to shove into a bag for someone to eat?? I shouldn't have to eat half of my sandwich with a fork!
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Got drive thru and they mixed my latte so the layers weren’t separated, which is all a man can ask for.
Atmosphere: 5
Food: 5
Service: 5
I really wish they could just get my order right one time. Past couple times, after swearing it was my last visit to Tim Ho's, they serve my ice coffee like it was sitting in a fridge after messing up someone else's order. The ice all melted, literally not even cold, and watered down so you know there was at one point ice. Just can't do it anymore.
Atmosphere: 3
Food: 1
Service: 3
This place is terrible. 90% of my orders are wrong. I ordered a wrap today and just look at the picture. The first half was nothing but bread, and clearly because half the wrap was sitting under it. Absolutely pitiful, as someone how worked in high face paced fine dinning. It's not that hard to work at tim hortons. My 5 year old can make a wrap better then this sad excuse.
Very very unresponsive staff rude 😡
Delicious coffee. We even had a snafu with our credit card while on vacation and they were so accommodating and helpful.
Atmosphere: 5
Food: 5
Service: 5
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