One of the better fast food experiences that I've had.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fries
Margaret Bonn
I ordered a cheesy baked potato and when I opened it at home, it was cheesy fries. Junior baconator was over cooked. UGH
I had more to this review & it was deleted. WHAT THE HECK? I ordered chessy fries again , got home & it's French fries again!!! What the hell???
Atmosphere: 1
Food: 1
Service: 1
Anthony Gadson
it's a Wendy's. nothing special really. the drive thru worker was very curt but not really rude as it was close to the end of their day.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fries, Spicy Chicken Sandwich
Leo Girl
Wouldn’t even post this except am disappointed and frustrated. Ordered a mobile order. No complaints w/the service itself—I get working retail and fast food is not easy and doesn’t compensate well for the work, so I’m hard pressed here—the people working the window were good and even apologized for having to wait a couple minutes (not a deal at all). Where it went south is missing 2 burgers (did get the rest of the order and even though I don’t feel the customer should have to check their order for accuracy, but at the same time, to save oneself the hassles and let down, it’s worthwhile to try to remember to do so). I got home and found my burgers were missing, but my dad’s weren’t. And what compounded my frustration and disappointment is trying to call the restaurant multiple times to let them know I was missing the burgers and the phone seemingly to be off the hook (same situation even the next day). Then emailing corporate to try to get some sort of resolution/compensation (the burgers totaled near $9 and to some that’s nothing, but to me it’s something) and the getting a message saying someone would reach out and NOTHING. No response is a response, especially in business and add to that, feel if a business is going to keep their phone off the hook so their unreachable, might as well not list a number to begin with or at the very least (to give the impression you care lol) put an automated message connected to their number and allow people to leave messages (and actually respond to messages) or telling people to leave an email and have an email address to do so (and actually respond to the emails)…
Food: 3
Service: 3
Mark Fleetwood
Stopped in for breakfast, their breakfast burrito is HUGE. Staff at Maple Rd store were super nice.
Atmosphere: 5
Food: 5
Service: 5
Steven Traub
This location is one of the best in Western New York.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Spicy Chicken Sandwich
Anywhere Anytime
Had the crabby patty, didn't notice it had special sauce... Tasted like a regular burger to me.. the pineapple frosty was tasty once I stirred it up.. However we also had the Saucy Chicken Nuggets, the Garlic Parmesan!! And those were freaking amazing !!
Atmosphere: 3
Food: 3
Service: 3
Craig Connock
I get the parmesan Cesar everyday. Where's the chicken? This is not worth $9
Atmosphere: 5
Food: 5
Service: 5
Michelle Brunette
I just don’t understand how an ice machine could be “broken” for a week, and they expect you to be okay taking a warm drink. No apologies either, they just give it to you quick so you can’t say anything and shut the window in your face.
Maximilian Perez Bode
The lobby was disgusting, nothing was wiped down food all over the floor tables. We're filled with crumbs. I had to go back to the counter to get a bag so I could eat in my car.
Had the crabby patty, didn't notice it had special sauce... Tasted like a regular burger to me.. the pineapple frosty was tasty once I stirred it up.. However we also had the Saucy Chicken Nuggets, the Garlic Parmesan!! And those were freaking amazing !!
Atmosphere: 3
Food: 3
Service: 3
DMann 84
Don't do online ordering, my food was cold and my drink and frosty was warm lol Manager was the worst and extremely unprofessional. I can't believe Wendy's hire ups would put someone like that in charge of one of there locations. Definitely won't be going back.
Atmosphere: 1
Food: 2
Service: 1
Stephen Heidt
Awful, no other way to put it, took 45 minutes to get my order
Atmosphere: 1
Food: 1
Service: 1
Candace Monroy
Best Wendy's yet!! Great service, good food and CLEAN!! Will be back!!
Atmosphere: 5
Food: 5
Service: 5
Marilyn Cote-Miller
Worst Wendy’s ever! Clerk was unfriendly. Fries cold, chicken overcooked or kept under warming light too long. Husband’s order was completely wrong. Won’t go there again!
One of the better fast food experiences that I've had.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fries
I ordered a cheesy baked potato and when I opened it at home, it was cheesy fries. Junior baconator was over cooked. UGH
I had more to this review & it was deleted.
WHAT THE HECK?
I ordered chessy fries again , got home & it's French fries again!!!
What the hell???
Atmosphere: 1
Food: 1
Service: 1
it's a Wendy's. nothing special really. the drive thru worker was very curt but not really rude as it was close to the end of their day.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fries, Spicy Chicken Sandwich
Wouldn’t even post this except am disappointed and frustrated. Ordered a mobile order. No complaints w/the service itself—I get working retail and fast food is not easy and doesn’t compensate well for the work, so I’m hard pressed here—the people working the window were good and even apologized for having to wait a couple minutes (not a deal at all). Where it went south is missing 2 burgers (did get the rest of the order and even though I don’t feel the customer should have to check their order for accuracy, but at the same time, to save oneself the hassles and let down, it’s worthwhile to try to remember to do so). I got home and found my burgers were missing, but my dad’s weren’t. And what compounded my frustration and disappointment is trying to call the restaurant multiple times to let them know I was missing the burgers and the phone seemingly to be off the hook (same situation even the next day). Then emailing corporate to try to get some sort of resolution/compensation (the burgers totaled near $9 and to some that’s nothing, but to me it’s something) and the getting a message saying someone would reach out and NOTHING. No response is a response, especially in business and add to that, feel if a business is going to keep their phone off the hook so their unreachable, might as well not list a number to begin with or at the very least (to give the impression you care lol) put an automated message connected to their number and allow people to leave messages (and actually respond to messages) or telling people to leave an email and have an email address to do so (and actually respond to the emails)…
Food: 3
Service: 3
Stopped in for breakfast, their breakfast burrito is HUGE. Staff at Maple Rd store were super nice.
Atmosphere: 5
Food: 5
Service: 5
This location is one of the best in Western New York.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Spicy Chicken Sandwich
Had the crabby patty, didn't notice it had special sauce... Tasted like a regular burger to me.. the pineapple frosty was tasty once I stirred it up.. However we also had the Saucy Chicken Nuggets, the Garlic Parmesan!! And those were freaking amazing !!
Atmosphere: 3
Food: 3
Service: 3
I get the parmesan Cesar everyday. Where's the chicken? This is not worth $9
Atmosphere: 5
Food: 5
Service: 5
I just don’t understand how an ice machine could be “broken” for a week, and they expect you to be okay taking a warm drink. No apologies either, they just give it to you quick so you can’t say anything and shut the window in your face.
The lobby was disgusting, nothing was wiped down food all over the floor tables. We're filled with crumbs. I had to go back to the counter to get a bag so I could eat in my car.
Atmosphere: 1
Food: 2
Service: 3
Restaurantji Recommends
Had the crabby patty, didn't notice it had special sauce... Tasted like a regular burger to me.. the pineapple frosty was tasty once I stirred it up.. However we also had the Saucy Chicken Nuggets, the Garlic Parmesan!! And those were freaking amazing !!
Atmosphere: 3
Food: 3
Service: 3
Don't do online ordering, my food was cold and my drink and frosty was warm lol Manager was the worst and extremely unprofessional. I can't believe Wendy's hire ups would put someone like that in charge of one of there locations. Definitely won't be going back.
Atmosphere: 1
Food: 2
Service: 1
Awful, no other way to put it, took 45 minutes to get my order
Atmosphere: 1
Food: 1
Service: 1
Best Wendy's yet!! Great service, good food and CLEAN!! Will be back!!
Atmosphere: 5
Food: 5
Service: 5
Worst Wendy’s ever! Clerk was unfriendly. Fries cold, chicken overcooked or kept under warming light too long. Husband’s order was completely wrong. Won’t go there again!
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