Food was great. We went on Father's day for there Buffet they were under staffed tho waited until we were done with our first plate before waiter came to table to order our drinks...
Mic PS
We saw the American House Hotel billboard that stated worth the extra miles. Absolutely was worth the extra miles, which wasn't a bad drive. The food was phenomenal, so was the service. The staff was very inviting, even though we arrived late for the brunch we were still welcomed. Highly recommend. Will be going back again.
Dan Kelly
I have had two experiences with this place. One for thanksgiving in the large parlor which was a very nice experience. Everything was kept up with at the buffet and I had no bad experiences with the waitresses or service. However, I went to the bar side for chicken wings on a Thursday months later and the bartender must have been the owners daughter because her personality was as bright as a candle lit cave. I heard this from the regulars who go there as well. The food was good. Service was okay at the very best. Will not be returning to the bar side.
Jim Shoe
Went for Sunday brunch with my wife. We were pleasantly surprised by the fact that it's an actual brunch with a meat carving station with ham and roast beast. They will even make eggs to order. At $20 per person, we found it very reasonable. This was our second time there for brunch. I will not be our last. This year!
Stormy Normie
Pleasant atmosphere, food excellent, service was very nice friendly . Wasn’t rushed and able to visit
S O
Nice a-long-the-way stop!
Amy Sweeney Luckman
Had the fish fry and soup & salad bar and it was very good!! Also drink special was Easter Martini!! Yummy
Neil Luckman
Everything was excellent!
Melissa Nix
Who knew there is a five star dining in the southern tier of WNY? Had the opportunity to be taken to brunch here on this past Sunday. Phenomenal, delicious, best home cooking ever come to mind to describe my experience. The staff and the ambiance are added attractions. Go again? You bet. Can't recommend it highly enough! Pat yourself on the back Stephanie and staff ...you are awesome! Thank you for a totally awesome experience!🥰. M. Nix
Lois Wolfer
Excellent food and service! Very accommodating for a large group. Very happy and will be returning!
We went for the Sunday Brunch. We haven’t been in a while and remember how good our experience was that we thought we would go back.
First negative , was we had reservations for four people at 1:00pm and we were not acknowledged or seated for 20 minutes or more. Party of five behind us did not have reservations and were seated at same time.
The next negative was first entree table we walked by was 3/4 empty.
We got seated and started to go through buffet line and all entrees were almost empty or completely empty. We gave them the benefit of doubt they were refilling , waited a bit and then went back & still same scenario . We did this three times & they even removed some of the options.
So you would want to go for breakfast, because it definitely wasn’t set up for brunch 11-3pm. Felt sorry for people coming after us.
For what we ended up getting for our money, we could have gone else where for a lot less.
And the waitress service wasn’t great. When she came for empty dishes, not once did she ask if we wanted drink refills, etc.
A VERY DISAPPOINTED CUSTOMER
Donna Emrick
Went for the St. Patrick’s buffet. Everything was amazing. And of course Bill and Stephanie as always were warm and welcoming. Waitress was very sweet and nice.
Chris Baldwin
We have gone here off and on for the last 20 years and we have never had a bad meal. When we used to live in West Almond we would go a lot more then we do now but we went to the Sunday Brunch recently. They do not disappoint the Angelica Hotel still has the best brunch. The food was delicious with so much to choose from. We highly recommend the Angelica Hotel for a great meal and service!!!!!
Atmosphere: 5
Food: 5
Service: 5
Lyle NYE JR.
They had a lot of choices. It is a brunch so we went for breakfast and stayed for lunch. I will definitely be going back.
Atmosphere: 4
Food: 4
Service: 4
John DiDomenico
I have been dining at the Angelica Hotel for thirty years and have enjoyed the atmosphere, the food and the service. That is, up until my last four visits. My waitress has been Cheryl and she has been a large reason for my bad experiences.
When I, have problems with my order I bring these issues to Cheryl’s attention and she gives a half-hearted apology but never offers to replace the problem side or reduce the price of the meal. The last meal I had there the mash potatoes were so runny I could have used a straw. Still, no offer to replace the side, only a half hearted apology. Also, I often have to wait until the check comes to inform the waitress of any problems. Once I get my meal, Cheryl disappears until it’s time for the check. It would be nice for her to check if everything is alright. This lack of service is not what I have become used to at the Angelica Hotel.
I work hard and enjoy a relaxing meal to unwind. These bad experiences have made me rethink my restaurant choices. Whether this is one waitress or a restaurant wide change, I don’t know but I thought you should know. After 30 years, these bad experiences have lost you a customer.
Food was great. We went on Father's day for there Buffet they were under staffed tho waited until we were done with our first plate before waiter came to table to order our drinks...
We saw the American House Hotel billboard that stated worth the extra miles. Absolutely was worth the extra miles, which wasn't a bad drive. The food was phenomenal, so was the service. The staff was very inviting, even though we arrived late for the brunch we were still welcomed. Highly recommend. Will be going back again.
I have had two experiences with this place. One for thanksgiving in the large parlor which was a very nice experience. Everything was kept up with at the buffet and I had no bad experiences with the waitresses or service. However, I went to the bar side for chicken wings on a Thursday months later and the bartender must have been the owners daughter because her personality was as bright as a candle lit cave. I heard this from the regulars who go there as well. The food was good. Service was okay at the very best. Will not be returning to the bar side.
Went for Sunday brunch with my wife. We were pleasantly surprised by the fact that it's an actual brunch with a meat carving station with ham and roast beast. They will even make eggs to order. At $20 per person, we found it very reasonable. This was our second time there for brunch. I will not be our last. This year!
Pleasant atmosphere, food excellent, service was very nice friendly . Wasn’t rushed and able to visit
Nice a-long-the-way stop!
Had the fish fry and soup & salad bar and it was very good!! Also drink special was Easter Martini!! Yummy
Everything was excellent!
Who knew there is a five star dining in the southern tier of WNY? Had the opportunity to be taken to brunch here on this past Sunday. Phenomenal, delicious, best home cooking ever come to mind to describe my experience. The staff and the ambiance are added attractions. Go again? You bet. Can't recommend it highly enough! Pat yourself on the back Stephanie and staff
...you are awesome! Thank you for a totally awesome experience!🥰. M. Nix
Excellent food and service! Very accommodating for a large group. Very happy and will be returning!
Restaurantji Recommends
We went for the Sunday Brunch. We haven’t been in a while and remember how good our experience was that we thought we would go back. First negative , was we had reservations for four people at 1:00pm and we were not acknowledged or seated for 20 minutes or more. Party of five behind us did not have reservations and were seated at same time. The next negative was first entree table we walked by was 3/4 empty. We got seated and started to go through buffet line and all entrees were almost empty or completely empty. We gave them the benefit of doubt they were refilling , waited a bit and then went back & still same scenario . We did this three times & they even removed some of the options. So you would want to go for breakfast, because it definitely wasn’t set up for brunch 11-3pm. Felt sorry for people coming after us. For what we ended up getting for our money, we could have gone else where for a lot less. And the waitress service wasn’t great. When she came for empty dishes, not once did she ask if we wanted drink refills, etc. A VERY DISAPPOINTED CUSTOMER
Went for the St. Patrick’s buffet. Everything was amazing. And of course Bill and Stephanie as always were warm and welcoming. Waitress was very sweet and nice.
We have gone here off and on for the last 20 years and we have never had a bad meal. When we used to live in West Almond we would go a lot more then we do now but we went to the Sunday Brunch recently. They do not disappoint the Angelica Hotel still has the best brunch. The food was delicious with so much to choose from. We highly recommend the Angelica Hotel for a great meal and service!!!!!
Atmosphere: 5
Food: 5
Service: 5
They had a lot of choices. It is a brunch so we went for breakfast and stayed for lunch. I will definitely be going back.
Atmosphere: 4
Food: 4
Service: 4
I have been dining at the Angelica Hotel for thirty years and have enjoyed the atmosphere, the food and the service. That is, up until my last four visits. My waitress has been Cheryl and she has been a large reason for my bad experiences.
When I, have problems with my order I bring these issues to Cheryl’s attention and she gives a half-hearted apology but never offers to replace the problem side or reduce the price of the meal. The last meal I had there the mash potatoes were so runny I could have used a straw. Still, no offer to replace the side, only a half hearted apology. Also, I often have to wait until the check comes to inform the waitress of any problems. Once I get my meal, Cheryl disappears until it’s time for the check. It would be nice for her to check if everything is alright. This lack of service is not what I have become used to at the Angelica Hotel.
I work hard and enjoy a relaxing meal to unwind. These bad experiences have made me rethink my restaurant choices. Whether this is one waitress or a restaurant wide change, I don’t know but I thought you should know. After 30 years, these bad experiences have lost you a customer.
Atmosphere: 3
Food: 1
Service: 1
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