This is the third time ive showed up to get food and i get it cold. On top of that having to deal with rude employees. I’ll just take my money elsewhere from now on
Food: 1
Service: 1
John
The public places their trust in these professionals! This is about the service and their responsibility.
This location is consistently terrible. They are regularly out of products on their menu, and the staff shows an inability to do the job they are paid to do.
This is the responsibility of management. Customers deserve what they order and pay for. Staff should get the orders correct because that is what they are paid to do. There is literally no excuse.
It's obvious that staff are not showing respect for themselves, their employer, or the customer when they intentionally do a bad job. Management needs to take responsibility, because nobody else is going to.
Atmosphere: 1
Food: 1
Service: 1
Jordan Byrnes
Very rude to Eats drivers.
Atmosphere: 1
Service: 1
Michael Lawrence
The place is the slowest DD ive ever been to!!! The only thing getting quick service is the flies that are on everything!!!! Why even bother? Cant believe mirabitos would have them!!!!
Atmosphere: 1
Food: 1
Service: 1
Lisa LaBonte
They were out of most things. I settle for one of the few things they had left. The coffee tasted as though it was 3 days old and when I asked for fresh coffee to be made I got a very rude look, followed by a complaint from the person who was responsible for making it. They had three people standing around looking at their phones and no other customers and what I got was an attitude for requesting coffee that didn't taste like gasoline. Not acceptable.
Atmosphere: 3
Food: 3
Service: 2
george springman
Couldn’t get an ice coffee unless I went through the drive in? I don’t think the person working there knew what they were doing. Didn’t bother I just left.
Atmosphere: 3
Food: 1
Service: 1
M8376TMdonnam
This location was horrible! They never have donuts most times! When they do they are not what you expect from Dunkin’!!! Ordered Vanilla cream donuts and no vanilla cream in any of the donuts! Very disappointed in this location it’s really gone down hill! It used to be very good wondering what changed! You go to Dunkin for Donuts at least I do!!!
Julia A.
Disgusting employees. Employee looked like a mess and like she was on something. She touched her face and scratched herself and didn't wash her hands. Wiped her nose then proceeded to touch the inside of a machine. Other Employee on shift was also touching her face and hat, no handwashing in sight. Flies everywhere. Counters messy. Absolutely horrified.
Atmosphere: 1
Service: 1
Thomas James
Meh, it's another Dunks
Atmosphere: 2
Food: 3
Service: 5
Tina Goldswer
Waited 10 min to get order taken at the drive through just to get a simple order
The drinks came out pretty quickly but I don't know what's going on with the food-making guy. Myself and others were waiting over 20 minutes inside the store for our small orders of food, while drive-thru was being prioritized and not even being made to wait a full 6 minutes to get their food. The front drink ladies had to go back several times either to make the food themselves or to help the guy figure out whose food should be next. And my order was in their system before it got busy....ridiculous! Someone even got their order canceled and refunded while I was waiting because they were tired of waiting for the guy to make their food.
Atmosphere: 1
Food: 3
Service: 1
Breonna Ellsworth
Was there 30 minutes before their closing time. Was at the drive through for 10 minutes no one answered. So drove around. Didn't see anyone at the in the window. Walked inside. They have a sign taped to the counter saying the front counter is closed. The employees were hiding in the back not taking any orders. We tried calling all 5 calls got ignored. The place wasn't even closed just employees didn't want to do their jobs. Horrible service.
Atmosphere: 1
Food: 1
Service: 1
Christina Graham
Anna and Hayley are hard working girls ! They take time to remember their customers and make your drinks to perfection! Thank you for always starting my mornings off god by the best ice coffee!
Atmosphere: 5
Food: 5
Service: 5
Maryann Banks
Once again, I had a terrible experience at the Bainbridge Dunkin’ Donuts. I ordered a sausage, egg, and cheese on a croissant with cream cheese, but they gave me just a croissant with butter. I also ordered the bacon-topped avocado toast and was given plain avocado toast. For my coffee, I asked for a medium with flavoring and three sugars, but was given one with three swirls and three sugars instead.
They had me pull ahead to fix my drink, which was fine, but that’s when I realized all my food was messed up. When I went back in to get it corrected, instead of simply fixing the sandwich, they threw out the original and started from scratch — at what’s supposed to be a fast food place. Staff got snappy when I asked them to remake things properly, and two of the people working in the back looked like they were under the influence. Completely unprofessional and disappointing.
This is the third time ive showed up to get food and i get it cold. On top of that having to deal with rude employees. I’ll just take my money elsewhere from now on
Food: 1
Service: 1
The public places their trust in these professionals! This is about the service and their responsibility.
This location is consistently terrible. They are regularly out of products on their menu, and the staff shows an inability to do the job they are paid to do.
This is the responsibility of management. Customers deserve what they order and pay for. Staff should get the orders correct because that is what they are paid to do. There is literally no excuse.
It's obvious that staff are not showing respect for themselves, their employer, or the customer when they intentionally do a bad job. Management needs to take responsibility, because nobody else is going to.
Atmosphere: 1
Food: 1
Service: 1
Very rude to Eats drivers.
Atmosphere: 1
Service: 1
The place is the slowest DD ive ever been to!!! The only thing getting quick service is the flies that are on everything!!!! Why even bother? Cant believe mirabitos would have them!!!!
Atmosphere: 1
Food: 1
Service: 1
They were out of most things. I settle for one of the few things they had left. The coffee tasted as though it was 3 days old and when I asked for fresh coffee to be made I got a very rude look, followed by a complaint from the person who was responsible for making it. They had three people standing around looking at their phones and no other customers and what I got was an attitude for requesting coffee that didn't taste like gasoline. Not acceptable.
Atmosphere: 3
Food: 3
Service: 2
Couldn’t get an ice coffee unless I went through the drive in? I don’t think the person working there knew what they were doing. Didn’t bother I just left.
Atmosphere: 3
Food: 1
Service: 1
This location was horrible! They never have donuts most times! When they do they are not what you expect from Dunkin’!!! Ordered Vanilla cream donuts and no vanilla cream in any of the donuts! Very disappointed in this location it’s really gone down hill! It used to be very good wondering what changed! You go to Dunkin for Donuts at least I do!!!
Disgusting employees. Employee looked like a mess and like she was on something. She touched her face and scratched herself and didn't wash her hands. Wiped her nose then proceeded to touch the inside of a machine. Other Employee on shift was also touching her face and hat, no handwashing in sight. Flies everywhere. Counters messy. Absolutely horrified.
Atmosphere: 1
Service: 1
Meh, it's another Dunks
Atmosphere: 2
Food: 3
Service: 5
Waited 10 min to get order taken at the drive through just to get a simple order
Atmosphere: 1
Service: 1
Restaurantji Recommends
The drinks came out pretty quickly but I don't know what's going on with the food-making guy. Myself and others were waiting over 20 minutes inside the store for our small orders of food, while drive-thru was being prioritized and not even being made to wait a full 6 minutes to get their food. The front drink ladies had to go back several times either to make the food themselves or to help the guy figure out whose food should be next. And my order was in their system before it got busy....ridiculous! Someone even got their order canceled and refunded while I was waiting because they were tired of waiting for the guy to make their food.
Atmosphere: 1
Food: 3
Service: 1
Was there 30 minutes before their closing time. Was at the drive through for 10 minutes no one answered. So drove around. Didn't see anyone at the in the window. Walked inside. They have a sign taped to the counter saying the front counter is closed. The employees were hiding in the back not taking any orders. We tried calling all 5 calls got ignored. The place wasn't even closed just employees didn't want to do their jobs. Horrible service.
Atmosphere: 1
Food: 1
Service: 1
Anna and Hayley are hard working girls ! They take time to remember their customers and make your drinks to perfection! Thank you for always starting my mornings off god by the best ice coffee!
Atmosphere: 5
Food: 5
Service: 5
Once again, I had a terrible experience at the Bainbridge Dunkin’ Donuts. I ordered a sausage, egg, and cheese on a croissant with cream cheese, but they gave me just a croissant with butter. I also ordered the bacon-topped avocado toast and was given plain avocado toast. For my coffee, I asked for a medium with flavoring and three sugars, but was given one with three swirls and three sugars instead.
They had me pull ahead to fix my drink, which was fine, but that’s when I realized all my food was messed up. When I went back in to get it corrected, instead of simply fixing the sandwich, they threw out the original and started from scratch — at what’s supposed to be a fast food place. Staff got snappy when I asked them to remake things properly, and two of the people working in the back looked like they were under the influence. Completely unprofessional and disappointing.
Food: 1
Service: 1
No cheese for my weap
Atmosphere: 5
Food: 3
Service: 5
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