Baskin-Robbins
1680 Grand Ave, Baldwin
(516) 378-9186
Recent Reviews
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I came here to get some ice cream. Before ordering, I wanted to sample some ice cream before I made a decision. I ask to try three ice cream. The employee ( old grey hair man) only gave me two. I told him I wanted to try the third flavor. He stated I could only try two. I asked him where in the store it state you could only sample three ice cream. He said I said so. Then, he started saying people trying ice cream and not buying anything. WHAT DOES THAT HAVE TO DO WITH ME? In addition, they have the right to sample it and decide whether they want it or not. Your job is to provide good customer service. Then he gave in saying I give you the third sample, but that is it. I just walk out because he clearly doesn't realize that I can take my money elsewhere, which I did.
Spent $6+ dollars for what should be 2 scoops of ice cream. I go here cuz it my neighborhood BR and the service is typically good, but the ice cream service isn't worth it. I'd rather go somewhere else to get my money's worth this was ridiculous. See the pic and decid3 for yourself.
Closed around 11:45 am
The staff was uselessNever again
Im a regular maritza n amy are the best. They make sure you leave satisfied.
I give them a 3.5 because the lady that was working there was too stingy with the scoop of ice cream ?. I was like what the heck?. Other than that, no complaints.
I give them a 3.5 because the lady that was working there was too stingy with the scoop of ice cream ?. I was like what the heck?. Other than that, no complaints.
The lady was very nice and sweet and did everyone order and clean after too
It's not bad but it ain't coldstone
Its convenient...
Restaurantji Recommends
always a headache if you have to scan from your phone
7/7/2019 The bathroom felt like it was contaminated feces on toilet seat and smelt urine! I let the manager know but he said he doesn't use it..He told me that it's the public's fault!Then I looked around the store it wasn't clean !!!and..responsible..
we went in for some iced coffees and the woman working was just tremendously sweet and accommodating we would definitely go back to this location
His was great, was corn muffin,coconut donut and two coffee
always a headache if you have to scan from your phone
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