Beautiful place, food was good but service was mediocre
N. T.
My husband and I recently held our baby shower at the Coral House, and for your own safety, and the safety of your loved ones, I beg you to STAY FAR AWAY from this venue. What was supposed to be a special day turned into a nightmare.
The disaster started the moment we met our maitre d’, Ivonne, hands down the most unprofessional, rude, and reckless person we’ve ever dealt with. She was nowhere to be found when needed, acted like we were a burden, and towards the end of the event, started lifting large heavy tables while guests and children were still nearby and dropped one of the tables on our friend, sending her to the hospital. Worse, Ivonne made heartless jokes about it, and the venue showed no accountability or basic human decency.
From the start, Ivonne rushed us because they had other events, treating us like we didn’t matter, even after we tried to be flexible. Our cake arrived late with zero explanation, and she handled it so carelessly it cracked before we could cut it. They even forgot to take our food order until a family member tracked her down, and by then, they just wanted to pack it up and rush us out.
We left hurt, humiliated, and furious. The Coral House staff’s negligence and cruelty ruined a once-in-a-lifetime occasion for us. Please don’t make the mistake we did, take your business elsewhere.
Mario Echavez
Great experience 👍
K Chauhan
My wife and I hosted a baby shower, and what should’ve been a special event was completely soured by the negligence and outright disrespect from the staff, especially Ivonne, the maître d’.
From the start, Ivonne was clearly overwhelmed, juggling multiple events, and made it everyone’s problem by constantly rushing us, despite the fact that we had paid in full and were following the schedule we’d agreed on.
But the real issue came at the end: Ivonne carelessly attempted to put away a heavy wooden table in the middle of the room, with guests still inside, and dropped it on my friend’s ankle. My friend had to be taken to the hospital with a swollen, injured ankle.
Instead of showing basic human decency or professionalism, Ivonne and the Coral House admin staff doubled down with nasty attitudes, acted like we were inconveniencing them, and gave us a hard time when we asked for a simple incident report. After finally completing one, they REFUSED to give us a copy and are now forcing us to go to their “legal office” in Freeport just to get paperwork that should’ve been handed over on the spot.
There are security cameras everywhere at Coral House, including in the room we rented, so this incident should be on video. If that footage suddenly goes “missing,” it will be a terrible stain on their reputation and this will be escalated accordingly.
Laurie, who helped organize the event beforehand, was professional, but sadly, the rest of the experience was an absolute disaster.
If you value your guests’ safety, or your time and money, STAY FAR AWAY FROM CORAL HOUSE.
And before anyone at Coral House claims they “have no record” of this, rest assured, I have photos, videos, and over 40 witnesses who attended my wife’s baby shower at this venue and can confirm exactly what happened
Brittney Mahir
Unsafe and dangerous - Absolutely appalling experience at The Coral House.
We were at a baby shower when an employee, Ivonne, who was lifting a table through a crowd, lost control and dropped it on my friend, causing a serious injury that required an ambulance. Staff lied about calling one, pressured her to leave while she was bleeding and unable to walk, and tried to downplay the incident. My husband had to hunt down a manager, only to be stonewalled and threatened with legal action for asking questions. When the General Manager, Frank, finally came out, he was hostile and tried to intimidate my injured friend instead of helping. The owner, Butch, refused to speak to us or offer any assistance. Absolutely disgraceful treatment. For your safety and peace of mind—stay far away from this venue.
Our friend's beautify baby shower ended in an ambulance to the hospital due to the staff's negligence.
Afrobride05
A lil pricey. We had the falafel pita. It was good and filling. The atmosphere is like healthy fast food.
Vegetarian options: Options for non meat meal.
Atmosphere: 3
Food: 4
Service: 4
Tori
Great party rooms with great water views.
Atmosphere: 5
Food: 4
Service: 4
Stacy Gutterman
Coral House is an amazing.place for any kind of celebration. We just had my daughter’s Sweet Sixteen Party and Jay did a fabulous job. The food, the staff, and the space was absolutely perfect. Jay helped so much, she was so easy and great to work with. I would definitely have another party at the Coral House. Thank you for an Amazing night!
Atmosphere: 5
Food: 5
Service: 5
Chelsea
The service at The Coral House was horrible. During a friend's birthday, I had ordered my main course and I was the only one in the room to not receive my order. I had been present at my seat when they took orders and gave out food. When I told the waiter he'd never given me my food he told me he'd bring it out yet I had still never received it When it came to cake I was also excluded from receiving my order. Again, I was the only one in the party who did not receive any food at all. I was also present at my seat when they gave out the cake. Very disappointing.
Service: 1
mike B
Beautiful building, spacious accommodation, and pretty big parking lot. Every detail about this banquet hall is so scenic
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Baked Salmon, House Greens Salad
This is the 2nd time I'm going for their holiday party and as per usual it was an amazing time....food, drinks, service was on point.
Wheelchair accessibility: Not sure....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Appetizer Sampler
Mylinda Beach
I don't know the price as I was there for a holiday party. Food was good, atmosphere is lovely.
Atmosphere: 5
Food: 5
Service: 4
Jubae Mujahid
I had to write this review to express the gratitude and happiness I feel after having my Birthday Party/Life Celebration/ Gratitude Party at the CORAL HOUSE! Jay, my Banquet Consultant did an amazing job. I was pleased with the food options I was offered since a large number of my guests were Vegan and Gluten-Free. The hall was Beautifully decorated even before my decorator came and added her amazing touches. The staff was wonderful and had an air of "We want to serve You"! Yvonne the Maitre d was AWESOME! She made sure everyone got the food they were supposed to get; which was special in itself since there was more than the usual number of options. Many of my Vegan guests was surprised that there was actually food there they could eat! The food portion size was absolutely FANTASTIC! It was also well seasoned and tasty. The food was served quickly, and coincided with my schedule perfectly. ALL of my guests were very happy with all aspects of the CORAL HOUSE. One guest commented the evening was "MAGICAL" and I know that a lot of their happy feelings can be attributed to the excellent service we received. With appreciation and gratitude I would recommend the Coral House to anyone who wanted to make their event a memorable one.
Atmosphere: 5
Food: 5
Service: 5
Tonya S
Great accommodating staff. They decorate so nice for the holidays!
Beautiful place, food was good but service was mediocre
My husband and I recently held our baby shower at the Coral House, and for your own safety, and the safety of your loved ones, I beg you to STAY FAR AWAY from this venue. What was supposed to be a special day turned into a nightmare.
The disaster started the moment we met our maitre d’, Ivonne, hands down the most unprofessional, rude, and reckless person we’ve ever dealt with. She was nowhere to be found when needed, acted like we were a burden, and towards the end of the event, started lifting large heavy tables while guests and children were still nearby and dropped one of the tables on our friend, sending her to the hospital. Worse, Ivonne made heartless jokes about it, and the venue showed no accountability or basic human decency.
From the start, Ivonne rushed us because they had other events, treating us like we didn’t matter, even after we tried to be flexible. Our cake arrived late with zero explanation, and she handled it so carelessly it cracked before we could cut it. They even forgot to take our food order until a family member tracked her down, and by then, they just wanted to pack it up and rush us out.
We left hurt, humiliated, and furious. The Coral House staff’s negligence and cruelty ruined a once-in-a-lifetime occasion for us. Please don’t make the mistake we did, take your business elsewhere.
Great experience 👍
My wife and I hosted a baby shower, and what should’ve been a special event was completely soured by the negligence and outright disrespect from the staff, especially Ivonne, the maître d’.
From the start, Ivonne was clearly overwhelmed, juggling multiple events, and made it everyone’s problem by constantly rushing us, despite the fact that we had paid in full and were following the schedule we’d agreed on.
But the real issue came at the end: Ivonne carelessly attempted to put away a heavy wooden table in the middle of the room, with guests still inside, and dropped it on my friend’s ankle. My friend had to be taken to the hospital with a swollen, injured ankle.
Instead of showing basic human decency or professionalism, Ivonne and the Coral House admin staff doubled down with nasty attitudes, acted like we were inconveniencing them, and gave us a hard time when we asked for a simple incident report. After finally completing one, they REFUSED to give us a copy and are now forcing us to go to their “legal office” in Freeport just to get paperwork that should’ve been handed over on the spot.
There are security cameras everywhere at Coral House, including in the room we rented, so this incident should be on video. If that footage suddenly goes “missing,” it will be a terrible stain on their reputation and this will be escalated accordingly.
Laurie, who helped organize the event beforehand, was professional, but sadly, the rest of the experience was an absolute disaster.
If you value your guests’ safety, or your time and money, STAY FAR AWAY FROM CORAL HOUSE.
And before anyone at Coral House claims they “have no record” of this, rest assured, I have photos, videos, and over 40 witnesses who attended my wife’s baby shower at this venue and can confirm exactly what happened
Unsafe and dangerous - Absolutely appalling experience at The Coral House.
We were at a baby shower when an employee, Ivonne, who was lifting a table through a crowd, lost control and dropped it on my friend, causing a serious injury that required an ambulance. Staff lied about calling one, pressured her to leave while she was bleeding and unable to walk, and tried to downplay the incident. My husband had to hunt down a manager, only to be stonewalled and threatened with legal action for asking questions. When the General Manager, Frank, finally came out, he was hostile and tried to intimidate my injured friend instead of helping. The owner, Butch, refused to speak to us or offer any assistance. Absolutely disgraceful treatment. For your safety and peace of mind—stay far away from this venue.
Our friend's beautify baby shower ended in an ambulance to the hospital due to the staff's negligence.
A lil pricey. We had the falafel pita. It was good and filling. The atmosphere is like healthy fast food.
Vegetarian options: Options for non meat meal.
Atmosphere: 3
Food: 4
Service: 4
Great party rooms with great water views.
Atmosphere: 5
Food: 4
Service: 4
Coral House is an amazing.place for any kind of celebration. We just had my daughter’s Sweet Sixteen Party and Jay did a fabulous job. The food, the staff, and the space was absolutely perfect. Jay helped so much, she was so easy and great to work with. I would definitely have another party at the Coral House. Thank you for an Amazing night!
Atmosphere: 5
Food: 5
Service: 5
The service at The Coral House was horrible.
During a friend's birthday, I had ordered my main course and I was the only one in the room to not receive my order. I had been present at my seat when they took orders and gave out food. When I told the waiter he'd never given me my food he told me he'd bring it out yet I had still never received it When it came to cake I was also excluded from receiving my order. Again, I was the only one in the party who did not receive any food at all. I was also present at my seat when they gave out the cake. Very disappointing.
Service: 1
Beautiful building, spacious accommodation, and pretty big parking lot. Every detail about this banquet hall is so scenic
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Baked Salmon, House Greens Salad
Restaurantji Recommends
A grand time at the New Year’s Eve NYE gala.
Atmosphere: 5
Food: 5
Service: 5
This is the 2nd time I'm going for their holiday party and as per usual it was an amazing time....food, drinks, service was on point.
Wheelchair accessibility: Not sure....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Appetizer Sampler
I don't know the price as I was there for a holiday party. Food was good, atmosphere is lovely.
Atmosphere: 5
Food: 5
Service: 4
I had to write this review to express the gratitude and happiness I feel after having my Birthday Party/Life Celebration/ Gratitude Party at the CORAL HOUSE! Jay, my Banquet Consultant did an amazing job. I was pleased with the food options I was offered since a large number of my guests were Vegan and Gluten-Free. The hall was Beautifully decorated even before my decorator came and added her amazing touches. The staff was wonderful and had an air of "We want to serve You"! Yvonne the Maitre d was AWESOME! She made sure everyone got the food they were supposed to get; which was special in itself since there was more than the usual number of options. Many of my Vegan guests was surprised that there was actually food there they could eat! The food portion size was absolutely FANTASTIC! It was also well seasoned and tasty. The food was served quickly, and coincided with my schedule perfectly. ALL of my guests were very happy with all aspects of the CORAL HOUSE. One guest commented the evening was "MAGICAL" and I know that a lot of their happy feelings can be attributed to the excellent service we received. With appreciation and gratitude I would recommend the Coral House to anyone who wanted to make their event a memorable one.
Atmosphere: 5
Food: 5
Service: 5
Great accommodating staff. They decorate so nice for the holidays!
Atmosphere: 5
Food: 5
Service: 5
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