Dunkin'
1680 Grand Ave, Baldwin
(516) 378-9186
Recent Reviews
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Amazing morning crew
Was very happy to be served by them ....
Great positive vibe .....
Atmosphere: 5
Food: 5
Service: 5
Let me start with, I don't like to complain about shops but, I asked for a Bavarian cream donut & was handed a whipped cream donut. I explained to the Asian woman the difference. They need to keep them separated. Secondly, my daughter ordered a chocolate glazed donut. She was given a regular glazed donut. Either learn English, or learn donuts 101.
I’ve been coming here for the past two months, and every single time it’s the same ridiculous excuse: ‘someone made the restroom too dirty to use.’ It’s obviously just an excuse to avoid cleaning it. It’s unbelievable that a business like this hires employees who have absolutely no intention of doing their job. And today, the woman working there was unbelievably rude—she was sitting away from the counter like she couldn’t care less, and customers clearly meant nothing to her. Long story short, this place is downright awful
Atmosphere: 1
Food: 1
Service: 1
Not open 24 hours. Arrived 5:35 and they were closed in the morning
Everyone was doing one order at a time and they never gave me a sabrIna daydream pineapple refresher and they were focused on talking
Atmosphere: 1
Food: 5
Service: 1
All I have to say is one word:COFFEE ☕
Definitely order online first. This location gets busy, especially during lunchtime, so it’s easier to place your order ahead and just pick it up. There’s no drive-through, but it’s worth the stop. The food was great- fresh, hot, and made to order. The Midnight Coffee was really good. Just make sure to check your order before you leave for accuracy.
Atmosphere: 5
Food: 5
Service: 4
Not impressed with the staff that this dunkin has employed here they are rude the store operates very slowly orders take forever nobody even let me know my drink was ready not to mention some of the display donuts look old and there is also flies and gnats around the store and landing on top of food in the food displays.
Service: 1
There are ALWAYS gnats on all of the bagels and pastries in the display. I don't understand why they think that design element is okay, or sanitary to have the glass display open in the back. Do what Starbucks does and have the display and the actual food separate. Completely disgusting. Will never eat food from Dunkin again
Atmosphere: 1
Food: 1
Service: 2
There was centipedes crawling on the table when i sat down to eat. It was very disgusting.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
The ladies that work here are very slow rude nasty doesn’t care about delivery orders they take forever and then tell people hold on I am here to pick up and keep it moving won’t be coming to this location again
Atmosphere: 1
Food: 1
Service: 1
Would have loved to love this Dunkin Donuts as they do have very good staff. But they have one older staff worker who has been working there for far way too long, he seems to always talk down on customers, has no customer service skills, very rude and condescending. He will for sure be the reason why I wouldn’t step foot in this Dunkin’ Donuts place again. I rather drive to other locations.
Every time I go to DD, I have a great experience. The people are friendly, and the food is sometimes greasy, but you're going to Dunkin Donuts. What do you expect? It's not the 4 Seasons. When all is said and done it's a nice treat once in a while. The coffee drinks are nice too.
Atmosphere: 5
Food: 5
Service: 5
Prefer this location over the location on Atlantic Avenue. On this visit the service was top notch, coffee was great. The past few visits here also was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts and Coffee
So disappointed. They are not honoring nurses week!!! It’s an official holiday!!
Atmosphere: 1
Food: 1
Service: 1
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