Dunkin'
2244 Downer St, Baldwinsville
(315) 635-7480
Recent Reviews
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Stopped by this store just after noon on a Saturday. The coffee was lukewarm and the donuts were stale. A disappointing experience for sure-and a waste of $10
Atmosphere: 2
Food: 1
Service: 3
Quick in and out
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
Be prepared to wait,long lines slow service
Atmosphere: 3
Food: 3
Service: 2
The best DD staff ever!!
Five stars for them!
Atmosphere: 5
Food: 5
Service: 5
The best DD staff ever!!
Five stars for them!
Atmosphere: 5
Food: 5
Service: 5
See previous review. Waited, waited, waited at counter and were completely ignored. Went to McDonald’s next door and were waited on immediately
Came again on a Saturday and everything was great, updated from 1 star to 3 stars (took average)
Atmosphere: 3
Food: 4
Service: 4
To start off by saying I NEVER leave reviews. I myself also work in customer service. If it happened once or twice I wouldn’t say anything. But the fact this has happened every single time I’ve gone to this location, it needs to be said. This franchise needs some assistance with either hiring more staff, or changing their priorities in service. They should cut off mobile orders in the mornings because that seems to be their sole focus. The drive through takes at LEAST 15 minutes on a good day. Then going inside to the normal line? Forget about it. You’re going to wait for at least another 10 minutes until someone even acknowledges you in line. All that waiting just for 5 munchkins. 5 munchkins. Unfortunately this location is losing yet another customer. Disappointed.
Service: 1
This Dunkin is always great! The staff is friendly, it's always clean and they are always quick!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats, Egg and Cheese
Traditional Coffee products are fine (sometimes hit or miss), but stear clear of any type of latte. Chai tea latte is dreadful and vanilla latte was abhorrent. Latte tasted like 3-day old burned espresso. Absolutely dreadful and complete waste of $5.
Food: 3
Service: 3
I ordered through the app my food was ready when I expected it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Croissant, Muffins, Bacon Egg and Cheese, Egg and Cheese
Restaurantji Recommends
Went to counter inside.. order was correct. Friendly service by Jada at the counter. Very clean
Atmosphere: 5
Food: 5
Service: 4
On 3.27.24 with order #3550, at 4:11 PM, the server was very pleasant and helpful, and went above and beyond. Great job.
Atmosphere: 5
Food: 5
Service: 5
Convenient location, friendly staff. The surrounding area is safe and peaceful. Some people may call it boring, but I want more boring in my life these days.
Atmosphere: 5
Food: 5
Service: 5
Just ordered 2 hot coffees and mine was not even hot!!!! Almost 2 hours before closing, they could have made fresh decaf of what I wanted!
Atmosphere: 4
Food: 1
Service: 4
Just ordered 2 hot coffees and mine was not even hot!!!! Almost 2 hours before closing, they could have made fresh decaf of what I wanted!
Atmosphere: 4
Food: 1
Service: 4
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