Dunkin'

2244 Downer St, Baldwinsville
(315) 635-7480

Recent Reviews

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Lisa Garabedian

Stopped by this store just after noon on a Saturday. The coffee was lukewarm and the donuts were stale. A disappointing experience for sure-and a waste of $10

Atmosphere: 2

Food: 1

Service: 3

Ronald Rabideau

Quick in and out

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Maple Sugar Bacon Breakfast Sandwich

James Casey

Be prepared to wait,long lines slow service

Atmosphere: 3

Food: 3

Service: 2

Geo Mart

The best DD staff ever!!
Five stars for them!

Atmosphere: 5

Food: 5

Service: 5

Awake Mart

The best DD staff ever!!
Five stars for them!

Atmosphere: 5

Food: 5

Service: 5

Jon Bowen

See previous review. Waited, waited, waited at counter and were completely ignored. Went to McDonald’s next door and were waited on immediately
Came again on a Saturday and everything was great, updated from 1 star to 3 stars (took average)

Atmosphere: 3

Food: 4

Service: 4

Theresa Miles

To start off by saying I NEVER leave reviews. I myself also work in customer service. If it happened once or twice I wouldn’t say anything. But the fact this has happened every single time I’ve gone to this location, it needs to be said. This franchise needs some assistance with either hiring more staff, or changing their priorities in service. They should cut off mobile orders in the mornings because that seems to be their sole focus. The drive through takes at LEAST 15 minutes on a good day. Then going inside to the normal line? Forget about it. You’re going to wait for at least another 10 minutes until someone even acknowledges you in line. All that waiting just for 5 munchkins. 5 munchkins. Unfortunately this location is losing yet another customer. Disappointed.

Service: 1

Rochella Fallon

This Dunkin is always great! The staff is friendly, it's always clean and they are always quick!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Munchkins Donut Hole Treats, Egg and Cheese

Gina Grzelka

Traditional Coffee products are fine (sometimes hit or miss), but stear clear of any type of latte. Chai tea latte is dreadful and vanilla latte was abhorrent. Latte tasted like 3-day old burned espresso. Absolutely dreadful and complete waste of $5.

Food: 3

Service: 3

Mike Mastracco

I ordered through the app my food was ready when I expected it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Croissant, Muffins, Bacon Egg and Cheese, Egg and Cheese

Jessica Marks

Went to counter inside.. order was correct. Friendly service by Jada at the counter. Very clean

Atmosphere: 5

Food: 5

Service: 4

wil e

On 3.27.24 with order #3550, at 4:11 PM, the server was very pleasant and helpful, and went above and beyond. Great job.

Atmosphere: 5

Food: 5

Service: 5

Vladimir Hantatuc

Convenient location, friendly staff. The surrounding area is safe and peaceful. Some people may call it boring, but I want more boring in my life these days.

Atmosphere: 5

Food: 5

Service: 5

K

Just ordered 2 hot coffees and mine was not even hot!!!! Almost 2 hours before closing, they could have made fresh decaf of what I wanted!

Atmosphere: 4

Food: 1

Service: 4

Kim

Just ordered 2 hot coffees and mine was not even hot!!!! Almost 2 hours before closing, they could have made fresh decaf of what I wanted!

Atmosphere: 4

Food: 1

Service: 4

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