Mohegan Manor Restaurant And Banquet Facility

My wife and I had our wedding reception here this past weekend. The lack of communication between owner and staff is astounding. We had communicated all of our plans for the reception 2 weeks before the event and nailed down the details with no objections. We planned to bring our own food for the reception, but paid extra for the dining room help. Which included food setup and cleanup. My wife was then called by the owner on our wedding day being given an attitude because there was complaints from staff. This was after my wife was told that’s day it was no problem directly from the staff. This was a reception of 75 people. Limit was 100 for the venue. We did not bring an overwhelming amount of food.

Our biggest issue was the bar disaster. The bartender seemed to have no experience making proper drinks. Astonishing amounts of liquor were in drinks. Mixed drinks were well over poured and people were over served. We also pre paid half of the bar and had a set limit to when the bar would be cutoff from our tab. I was not notified until the bar was well over my set limit. Many people also witnessed the bartender charging for more drinks than were actually served. Our bar tab was well over only 2 hours into our reception. This was just unprofessional and I’m shocked out how it was handled. The venue itself is nice, and maybe we just had a one off bad experience.

Atmosphere: 4

Service: 1

When we arrived, we were seated in the bar and asked to be moved to the dining room. We moved to the empty dining room and were able to enjoy the quiet atmosphere. We ordered appetizers which where were good and my wife and son enjoyed their salad and burger entree. I had ordered the salmon medium and it came out fully cooked. Service was slow as we were in the dining room and maybe out of site from our server who was focused on the patrons in the bar area.

Easy parking on the back, good friendly service, delicious food.

Atmosphere: 5

Food: 5

Service: 5

I always have a great meal at Mohegan Manor Restaurant. From the Tues and Thurs night sushi specials to their excellent dishes from the main menu, they're always delicious and prepared with flair. The bar lounge area is my favorite place to meet with friends or go solo and chat with the wonderful bar keep who is charming and welcoming.

Atmosphere: 5

Food: 5

Service: 5

Dinner here was first class. Great service, selection, and taste. The ribs were competition-worthy. The homemade linguini and long-simmered ragu sauce was perfect. The crème brûlée was a delicious custard and perfectly crisped top. Nice cocktail list including beers and wines. The place is beautiful and we were impressed. Must try in beautiful downtown Baldwinsville.

Atmosphere: 5

Food: 5

Service: 5

We had a gathering of about 50 at the Mohegan Manor after my parents' Celebration of Life. We were so very pleased with the Mohegan from start to finish. Dennis is amazingly responsive and helpful.This kind of customer service makes planning so much easier! The turn of the century atmosphere (large windows, old fabulous bar, high ceilings) made a great backdrop for our occasion. The food was delicious and imaginative. Sean was kind enough to oversee the placement of personal decorations for our gathering. The servers were incredibly pleasant. We would highly recommend Mohegan Manor for any gathering. Thank you Dennis and crew!

My wife and I attended the Mohegan Manor yesterday and had an exceptional time there. . Although at first we were just going to get tickets to see the comedy vault show. We decided to have dinner there and couldn’t have been more happy. Sean, the bartender maître D waiter, exceptional service, very professional. The man doesn’t stop. All the rest of the staff were super nice including the owner who personally came over and talked to my wife and I made sure that we were having a good time and that we had everything we needed. If we didn’t live so far away and there was a hotel nearby we might’ve stayed the night because it was a really fun time, but I won’t drink and drive ever. If you’re looking for a great restaurant which superior food great atmosphere and an event to fill your night or date night or just a weekend thing this is the place. .

Mohegan Manor is a beautiful historic establishment with great food, awesome service and a pleasant ambiance. The owners are great people who truly care about ensuring the best possible experience and the bartender is just the best! The food is always delicious and the specials are unique. I had the Ukrainian Red Borscht soup last weekend and it was sooo good. Highly recommend checking it out.

My wife and I signed up for a murder mystery dinner that was overbooked. That’s not on Mohegan Manor but they do share some issues that they could’ve made a little effort to remedy. We had bought a bottle of wine to go with our dinner and had purchased our meals for the event. The bartender was excellent but horribly overworked. He managed to keep up as best as he could, but for 80+ people they should’ve had two behind the bar.

When it became evident that they didn’t have enough seats for everyone, the waitresses were empathetic. Not much they could do at that point. After waiting around for 15-20 minutes for a solution we decided to go down to the first floor to see if they had a dining room open. Mind you, we had previously purchased our meals. When asking a man I assumed to be the manager if there was somewhere else we could sit and eat, he denied our request despite many tables available in the empty bar area. No offer to at least feed us the meal we purchased. No offer to comp the wine - just a voucher to attend a comedy show at a later date (which he was already offering to anyone who tagged Mohegan Manor on Facebook). We left hungry and unimpressed with the place

Follow up: the comments made by Mohegan Manor regarding the situation are falsely misleading. We were shown our table, found to not have any seats for us, the organizer was perplexed and couldn’t understand how she could’ve assigned 10 people to an 8 seat table. She first grilled the other people at the table asking their names and party size multiple times, and then made a fleeting comment of “hold on” and left to start processing other customers while we embarrassingly stood in the middle of the room right next to the cheesy “chalk murder outline” on the floor. We were not asked for our patience and no apologies were made- we were treated discourteously and ignored. I stated to my wife “let’s stand off to the side for now”. One of the servers commented on how poorly we were treated and how disorganized the event seemed to be. After waiting 15-20 minutes of be left off to the side while she was seating other people, I asked one of the servers if there is a restaurant or someplace in the building where we could go to eat and she mentioned something about areas both upstairs and downstairs. We were NEVER offered a small table or any other accommodation. We walked back to the bar to settle up the bill for our bottle with whom I thought was the manager. His solution was to shove a couple tickets to another event he was having. Not likely. I understand that it wasn’t his event, but it was his facility and he could’ve certainly showed more concern and had the resources to help remedy the situation. His apathy sealed the deal. Amusingly, our server at the restaurant we ate at later had a similar story of poor service at Mohegan Manor.

Had a reservation at 7 on 4/11/2025. Got there right before 7 and then was seated right as we walked in. Our server was Dennis. We recieved our waters then ordered the pizza. It came out around 7:15/7:20. We put in our main course which I ordered the chicken riggies and my wife order the petite filet. It came with a balsamic salad that came out right away with no dressing on it and then we didn’t receive our main course until 8:45. Will not be returning unfortunately.

I had my wedding at Mohegan Manor and it was such a beautiful event. The food was delicious. The staff was kind and very attentive. It was amazing. Dennis was kind and easy to work with. Thank you all so much for making our day as awesome as it was!

Scott and Dan are amazing!

Fabulous meal! Bravo to the chef and staff. They accommodated all our needs.

Our experience was amazing. The food was excellent our server could not have been better. The owner introduced himself. He was a very nice man. He seemed a little lonely but we found out his wife was away and he missed her very much. After talking with us he cheered up quite a lot

Great dinner on Thursday night with my wife. The food is aways excellant and the bar tender Shaun Preble always has excellent menu and drink suggestions.