The real problem of this stay was after - specifically the STAFF.
After we left my GF realized she left an airpod behind in the room. We called and spoke to staff and offered to pay shipping to have them send it back to us. They found the airpod in the room and said they would be happy to mail it back, no need for us to pay. Yay! Easy win for them and I couldn't wait to write a good review.
But no...sadly thus began a 2 month saga of calling and asking everyone including the owner what the status of the airpod return was. We got stories of sick employees, employees who quit, snarky bartenders who couldn't care less, and an owner who would "get to the bottom of it" then ghost us and never return a call. The airpods were never sent and never received.
And after my 10th, no...20th call to the hotel, completely exasperated, I let an employee know this was my last attempt and without any contact back that my only recourse was to blanket social media about the incompetence happening there.
And we still never heard from them again!
Please note I hate giving bad reviews - but this is deserved. I really really tried to get any courtesey I could. I know in the end it didn't matter to them - clearly, but it did to us. They're expensive. I'd rather they just lied form the get go - than go through this journey. They had every opportunity to get a win from us and be our heroes and get a shouting at the rooftops good review.
So, if you want to have this kind of "assurance" in your next stay, maybe they'll have your reservation, maybe not...maybe they'll have your food order - who knows?? Whatever happens - know that it's probably not as assured as you think. I can't imagine a place that cares as little for parted guests, can care that much more for guests that are arriving.
SUGGESTION - go up the street to the STICKETT INN instead. They have a little coffee shop (good coffee) and a taqueria (great breakfast burrito!) and lots of inappropriate puns (they have their own CIDER). Wish we had done so.
AND if we are ever back that way we will avoid the River's Edge in Barryville.
Room notes:
The room was fine. The light on the refrigerator glowed like the sun and was awful. Had to put a coat over it to block it out.
Service: 1
Kristina Krylysov
Great food!
Lisa Dickinson
Took a long time for food! We only saw our waitress once when she took our order. The bartender attended to us after she disappeared. The chicken sandwich was ok needed seasoning.
Service: 2
mister G
had lunch with my friends ,good times
Service: 5
Charles Perez
Awesome place to eat, have drinks and to lodge in.
Service: 5
Brenda Annable
Food and drinks: Great fresh burger,yummy wings,nice atmosphere, wheelchair access
Service: 5
Liz DePaolis
The restaurant was nice, delicious pizza and good service.
Service: 5
Oded Elenberg
Great place, great people, great food & drinks, great service & price
Service: 5
Brad Z.
As a family of 4, we entered the restaurant last night with tables full of dirty dishes. We were told to "pick" a table, and when we did, the table nearly fell over. We were relocated to a different table, and next to us was a table full of a ton of dirty dishes, silverware, and glasses. Gross! The fried chicken was delicious, and our server was delightful.
Service: 3
Joseph R. Brooks
Was there before and the service was great! (In the restaurant) Yesterday , the service wasn't so great!Had to secure my own table setting, salt and pepper...double cheeseburgers are good BUT , I wasn't asked, HOW WOULD YOU LIKED THEM COOKED and I forgot. They came really well cooked! Had to ask for pickles twice... In brief, waitress didn't seem to interact well with customers. Didn't stay at the hotel. Live in the area.
Food and drinks: They take 50 minutes to make the salad. Then they brought me coffee asking if I wanted to have cream for coffee and I got cream for my coffee after 10 minutes, no spoon for coffee to mix sugar and that service at 3 pm in an almost empty place.
Service: 1
Jeremy Bolt
We stumbled upon Rivers Edge while we were traveling and it was amazing! The restaurant was nicely decorated, staff were amazing and the food was delicious! They were able to accommodate a party of 12! I highly recommend trying this place if you’re in town!
Service: 5
D. W.
If you like chicken parmesan this is the place to go, probably one of the best chicken parmesan I've had in my life. And their portions are wonderful. Our waitress Sonia Was amazing and very helpful. Can't wait to go back.
Service: 5
Eileen H
My friend and I visited here for a late lunch on our way to a concert at Bethel Woods. The vibe here is very nice with fresh flowers on each of the tables. They offer a nice area for outdoor seating. Upon entering, we were told we could seat ourselves. Our server brought us menus and two small glasses of water and took our drink order. We both ordered sodas. She returned a few minutes later without our drinks to take our food order. I ordered a steak sandwich with truffle fries, and my friend ordered the chicken fingers and fries from the kids menu. The menu is very limited and does not offer many selections. You can choose from about 7 entrees, a few appetizers, salads, and a kid's menu. The menu found online does not match the menu that they give to you at the restaurant. After that, it pretty much went downhill. We didn't get our sodas for at least 10 to 15 minutes. When our food arrived, they forgot about my truffle fries and instead I was given the plain fries that came with the sandwich. The steak sandwich was some kind of thin, unflavored steak coated/fried in some kind of batter. It was served on a roll with cucumber Dill spread, arugula, tomato (sliced crooked and super thick), pepperoncinis, and cheese. I didn't like it at all as to me, the flavors didn't mesh very well together. On a positive note, my friend did enjoy her chicken fingers and fries. Our server did not seem very friendly. I didn't see her smile one time. She appeared to be very overwhelmed with a lot to do, although there weren't many people dining this late in the afternoon. So I don't know what the issue was. Anyway, this was one and done for us.
Service: 2
Haley Galloway
Had a great time here! Food was great! The pizza ??? will be back again and again!!!
The real problem of this stay was after - specifically the STAFF.
After we left my GF realized she left an airpod behind in the room. We called and spoke to staff and offered to pay shipping to have them send it back to us. They found the airpod in the room and said they would be happy to mail it back, no need for us to pay. Yay! Easy win for them and I couldn't wait to write a good review.
But no...sadly thus began a 2 month saga of calling and asking everyone including the owner what the status of the airpod return was. We got stories of sick employees, employees who quit, snarky bartenders who couldn't care less, and an owner who would "get to the bottom of it" then ghost us and never return a call. The airpods were never sent and never received.
And after my 10th, no...20th call to the hotel, completely exasperated, I let an employee know this was my last attempt and without any contact back that my only recourse was to blanket social media about the incompetence happening there.
And we still never heard from them again!
Please note I hate giving bad reviews - but this is deserved. I really really tried to get any courtesey I could. I know in the end it didn't matter to them - clearly, but it did to us. They're expensive. I'd rather they just lied form the get go - than go through this journey. They had every opportunity to get a win from us and be our heroes and get a shouting at the rooftops good review.
So, if you want to have this kind of "assurance" in your next stay, maybe they'll have your reservation, maybe not...maybe they'll have your food order - who knows?? Whatever happens - know that it's probably not as assured as you think. I can't imagine a place that cares as little for parted guests, can care that much more for guests that are arriving.
SUGGESTION - go up the street to the STICKETT INN instead. They have a little coffee shop (good coffee) and a taqueria (great breakfast burrito!) and lots of inappropriate puns (they have their own CIDER). Wish we had done so.
AND if we are ever back that way we will avoid the River's Edge in Barryville.
Room notes:
The room was fine. The light on the refrigerator glowed like the sun and was awful. Had to put a coat over it to block it out.
Service: 1
Great food!
Took a long time for food! We only saw our waitress once when she took our order. The bartender attended to us after she disappeared. The chicken sandwich was ok needed seasoning.
Service: 2
had lunch with my friends ,good times
Service: 5
Awesome place to eat, have drinks and to lodge in.
Service: 5
Food and drinks: Great fresh burger,yummy wings,nice atmosphere, wheelchair access
Service: 5
The restaurant was nice, delicious pizza and good service.
Service: 5
Great place, great people, great food & drinks, great service & price
Service: 5
As a family of 4, we entered the restaurant last night with tables full of dirty dishes. We were told to "pick" a table, and when we did, the table nearly fell over. We were relocated to a different table, and next to us was a table full of a ton of dirty dishes, silverware, and glasses. Gross! The fried chicken was delicious, and our server was delightful.
Service: 3
Was there before and the service was great! (In the restaurant) Yesterday , the service wasn't so great!Had to secure my own table setting, salt and pepper...double cheeseburgers are good BUT , I wasn't asked, HOW WOULD YOU LIKED THEM COOKED and I forgot. They came really well cooked!
Had to ask for pickles twice...
In brief, waitress didn't seem to interact well with customers.
Didn't stay at the hotel.
Live in the area.
Service: 4
Restaurantji Recommends
Food and drinks: They take 50 minutes to make the salad. Then they brought me coffee asking if I wanted to have cream for coffee and I got cream for my coffee after 10 minutes, no spoon for coffee to mix sugar and that service at 3 pm in an almost empty place.
Service: 1
We stumbled upon Rivers Edge while we were traveling and it was amazing! The restaurant was nicely decorated, staff were amazing and the food was delicious! They were able to accommodate a party of 12! I highly recommend trying this place if you’re in town!
Service: 5
If you like chicken parmesan this is the place to go, probably one of the best chicken parmesan I've had in my life. And their portions are wonderful. Our waitress Sonia
Was amazing and very helpful. Can't wait to go back.
Service: 5
My friend and I visited here for a late lunch on our way to a concert at Bethel Woods. The vibe here is very nice with fresh flowers on each of the tables. They offer a nice area for outdoor seating. Upon entering, we were told we could seat ourselves. Our server brought us menus and two small glasses of water and took our drink order. We both ordered sodas. She returned a few minutes later without our drinks to take our food order. I ordered a steak sandwich with truffle fries, and my friend ordered the chicken fingers and fries from the kids menu. The menu is very limited and does not offer many selections. You can choose from about 7 entrees, a few appetizers, salads, and a kid's menu. The menu found online does not match the menu that they give to you at the restaurant. After that, it pretty much went downhill. We didn't get our sodas for at least 10 to 15 minutes. When our food arrived, they forgot about my truffle fries and instead I was given the plain fries that came with the sandwich. The steak sandwich was some kind of thin, unflavored steak coated/fried in some kind of batter. It was served on a roll with cucumber Dill spread, arugula, tomato (sliced crooked and super thick), pepperoncinis, and cheese. I didn't like it at all as to me, the flavors didn't mesh very well together. On a positive note, my friend did enjoy her chicken fingers and fries. Our server did not seem very friendly. I didn't see her smile one time. She appeared to be very overwhelmed with a lot to do, although there weren't many people dining this late in the afternoon. So I don't know what the issue was. Anyway, this was one and done for us.
Service: 2
Had a great time here! Food was great! The pizza ??? will be back again and again!!!
Service: 5
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