Starbucks
251-05 Jamaica Ave, Queens
(718) 347-1304
Recent Reviews
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Great service and the friendliest people work here.
Atmosphere: 5
Food: 5
Service: 5
I had a great experience at this Starbucks. I was unsure about what I wanted, and the barista gave me a great recommendation that was exactly what I needed to quench my thirst. The service was friendly and welcoming, and my drink was made perfectly. Such a pleasant stop, definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming to this location for years and never had an issue until now, but this same problem has now happened to me twice. I ordered a venti drink and was shocked to find it filled only halfway when I came to pick it up. The barista didn’t see anything wrong with it, even after I pointed it out. When I asked for it to be remade, the barista simply filled the rest with milk instead of actually fixing the drink. This is absolutely unacceptable and not the level of service I expect from a place I’ve trusted for years.
If there is negative ratings i would prefer to give negative
All the staff is lazy they don’t want to prepare the order , they keep sending customers here to there oh he gonna do that , he gonna do that , i ordered on uber couple of time they don’t even give the drivers order , i was waiting for my order 3 hours. Still after that i had to cancel the order
Atmosphere: 1
Food: 1
Service: 1
They need new management, pure chaos. Stores never been this crowded or unorganized
Atmosphere: 2
Food: 3
Service: 1
I ordered ahead and after I walked in in about a minute I had my coffee. My food was a different story I had to wait for the cashier to take two more orders and then tell the Barista a story before she even started to prepare my food. And on top of that it looked dirty and messy not the best Starbucks experience I gave you three stars because the Barista was on top of it but your cashier needs supervision and maybe there should be more than only two employees in the store if it's too much for only two people
Atmosphere: 2
Food: 5
Service: 3
Good staft
Atmosphere: 5
Food: 5
Service: 5
I agree with Ashley’s review below. The ladies have a stinky attitude in the store. No greeting at the cash register and very minimal interaction as if they don’t even wanna be there. I’d rather go to a different location.
Atmosphere: 2
Food: 3
Service: 1
I visit this Starbucks almost every day because it’s close to my job, but after countless disappointing experiences, I’ve finally had enough. This location has some of the slowest and most unorganized service I’ve ever encountered at any Starbucks. It shouldn’t take close to an hour to make three drinks, especially when there aren’t many customers ahead of me. The worst part is that my drinks are always cold by the time I get them — and I only live two minutes away! There’s absolutely no reason for a simple hot latte or cappuccino to be lukewarm when I pick it up.
What’s even more frustrating is the staff’s attitude. Every time I’m there, they seem more focused on chatting with each other than actually working. I’ve watched employees laugh, joke, and lean on the counter while mobile orders pile up and customers wait impatiently. It’s incredibly unprofessional and shows a complete lack of respect for people’s time.
I’ve given this store multiple chances to improve, but nothing changes. It feels like management doesn’t care at all about efficiency, customer experience, or quality. I shouldn’t have to dread stopping for coffee in the morning. Starbucks usually sets a higher standard, but this location completely misses the mark. Until they retrain their staff and start taking their customers seriously, I’ll be taking my business elsewhere. Absolutely unacceptable service from start to finish. PLEASE HIRE NEW STAFF!!!
Atmosphere: 1
Food: 1
Service: 1
Takes 30 minutes even when there is no customers, store is sometimes dirty
Atmosphere: 1
Service: 1
Restaurantji Recommends
The staff members are very nice here and the drinks are always good, but they take sooo long to get the orders out. I’m not sure if they have too many complicated drinks on the menu or what the reason is but no matter the time of day or how many people they have on it always takes FOREVER to get my order. That’s not the best business model for a place whose market is mostly people on their way to work and I’m sure it makes the day harder for the baristas too. Management really needs to find a solution to this.
Atmosphere: 3
Food: 5
Service: 3
It’s October 26, 2025, 8:28AM, and the store is closed. No sign on the door or anything either.
Service: 1
I order the same coffee every time and I come here to get it, it taste completely different
Atmosphere: 4
Service: 4
I've been visiting this Starbucks 2–3 times a week for several months. Overall, the experience has been mixed. Sometimes the baristas are polite and friendly, other times it's just basic service—no greeting, no smile. I’ve also had recurring issues with my order accuracy. As someone who follows a plant-based diet, getting dairy instead of oatmilk isn’t just an inconvenience—it leads to a very uncomfortable reaction, and unfortunately, this has happened more than once.
That said, I want to highlight a barista who truly makes a difference: Pat. My last two visits were completely transformed by his presence. From the moment we walked in, he greeted us at the door, acknowledged our wait, and engaged with genuine friendliness. He verified our order carefully, responded warmly to conversation, and his body language was open and welcoming. You could feel the positive energy in the space because of him.
Pat didn’t just offer service—he offered hospitality. Enthusiastic, high-energy, and professional, he brought a level of care that stood out from the rest. If every visit felt like it did when Pat was working, this location would easily be a five-star experience every time.
Service: 5
friendly and kind staff. super accommodating and they make great drinks!!
Atmosphere: 5
Food: 5
Service: 5
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