McDonald's
167 Main St, Binghamton
(607) 422-2497
Recent Reviews
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I only go in for breakfast, I can only post about the shift. They are absolutely phenomenal. Fast service, food is hot, great experience.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mccafé Caramel Iced Coffee, Egg Mcmuffin, French Fries
If you want to wait 45 minutes and receive dry and stale food this is the place to go.. sucks. Multiple times. Drive through or counter you will be ignored.
Atmosphere: 1
Food: 2
Service: 1
Takes literally 20 minutes maybe more for them to answer the drive thru. It's definitely not fast food, it's slower then slow there. And employees are rude!!!
Atmosphere: 1
Food: 2
Service: 1
Tried going through the drive through at 4 AM and the person on the headset started arguing with me saying he wouldn’t be able to take my order for an hour plus and to go to a different McDonalds being extremely unprofessional shouldn’t say 24 hours if they don’t take orders at a certain time wouldn’t recommend to anyone
Atmosphere: 1
Food: 1
Service: 1
I ORDERED 50 MINUTES AGO AND STILL HAVENT GOTTEN MY FOOD.
Atmosphere: 1
Food: 1
Service: 1
Extraordinary wait times! Mid day!
Update: Extraordinary wait AND delivery times.
Atmosphere: 2
Food: 3
Service: 1
OMG this place is so horrible it is comical. 20 minute wait at drive through speaker without any contact, cursing in kitchen, 1 hr wait for order, table service non-existent, soggy overly salted lukewarm fries from dirty frier, locked door 15 minutes before closing time, no apologies or compensation, service without a smile. Good coffee and atmosphere.
Atmosphere: 4
Food: 1
Service: 1
After being ignored by the Staff at this location one night while ordering, I then returned the following day to complain to the manager tht I was ignored, and still they clearly don't give a ****. Now I can't help but think it was a race issue maybe? I called McD customer service, they said theyd get back to me, nothing. Never againa. My kid can get Kids Meals from Wendy's or BK. He'll get over it fast enough.
Atmosphere: 1
Food: 1
Service: 1
Pfft .... Don't bother
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sauce, Fries, Sandwiches, Mcchicken, Mcdouble, Double Big Mac
Canceled my breakfast order. Placed it at 10:20 and they canceled it through the app at 10:45 while I was standing there after waiting 20 minutes
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
By far the most slowest chain ever
Don't go to this lame McDonald's as every morning there are but two workers in the kitchen with ten cars outside in line for the drive through and five people inside in line for mobile pick up orders still waiting. Then when I get so frustrated that I'm gonna be late for work I try to cancel my mobile order of almost ten dollars but the app State it CANNOT CANCEL due to order already underway. That's BS and a crock as multitudes ahead of me are waiting for their order which obviously is NOT underway. Go to BK or Dunkin or Wendy's not this pathetic restaurant running on two workers every morning!!!! You'll be late for work, I guarantee that!!!
Atmosphere: 1
Food: 1
Service: 1
The customer service is a problem, but what more is a problem is the prioritization. I used the app to order online for pick up through drive thru 20 minutes in advance because I know that this particular McDonald’s always takes forever to make orders complete. Cool, I get there and they seem busy which is the usual and completely understandable. The ringer tells me “mobile orders will take 15-20 minutes” like I said I already placed my order 20 minutes ago but fine. I wait 20 minutes and come back around he says the same thing. Me being patient and understanding I wait another 20 minutes, I come back a third time he says it again and this time I tell him it is my third time coming around after waiting 40+ minutes and he says “we’re only doing doordash and uber right now man, but you got to wait and hop on line”, like I haven’t done that already. Now I have zero experience working fast food but I do retail, so what is more important is the customer in my face, not over the phone. I would think the same applies to fast food. Cater to the customer who is at the establishment, not the ones who order food at their location. I feel and believe I should have full priority than delivery orders because I am there physically. This is a fast food establishment, nothing about it was fast. Ended up canceling my order to go to Popeyes across the street because my time was not respected. I only have an issue at this McDonald’s. Never anywhere else I have been to. Policies place that says delivery over present customers need to change
Atmosphere: 1
Food: 1
Service: 1
French fries cold did not give sauce waited in drive through for 10 minutes then decided to go in waited another 20 and it was cold never again worst McDonald's I've ever been to !!!!
Atmosphere: 1
Food: 1
Service: 1
Friendly staff, quick food service and accurate
Food: 4
Service: 4
Recommended dishes: Fries, Sandwiches
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