I got a Starbucks delivery order in red cup day and my delivery man took my red cup
Atmosphere: 1
Food: 5
Service: 1
Gina (G)
Manager shut the Window on me and before that an employee said âyou must be distractedâ as I was noticeably distressed and coming from the hospital ( they would not have known about the hospital part). All I wanted was a coffee and water and they spoke to me as if I wasnât even a customer. They stress about hospitality but it was not focused on here.
Service: 1
Keith
They were friendly and helpful and made my drink to perfection
Atmosphere: 4
Service: 5
Eianne Michaelides
They usually have something on the menu I always want..but sometimes NEVER have. Popular items go super fast. But that's why we all order them i guess.
I pull up, ordered some cake pops, drinks for my kids, a bottle of water and two pumpkin themed bakery items. It was a pretty long drive through wait, when I got up to pay they inform me they just ran out of one of the bakery items I asked for and asked if I wanted a replacement. I said no and they charged me for the remaining items, then came back shortly after that and said they just ran out of the other bakery items. So I waited several minutes for essentially cake pops and 2 simple drinks. Not a good first impression of this location. Vestal locations are better IMO.
KW Peter Koeppel
One of the smaller Starbucks stores around here; service was efficient and friendly
Lillian Jankoski
They do not listen to you and they got me and my motherâs order wrong 2 times.Not very happy
Fast service, friendly staff, and I've always been happy with how they've prepared my orders.
Atmosphere: 5
Food: 5
Service: 5
Justin Bockman
Slowest Starbucks ever.
Atmosphere: 2
Food: 3
Service: 1
kat mcwain
I stopped here to go tanning at Zoomtan next door but Iâm sure the food and service is good as thereâs always a steady moving line of traffic going through here.
Atmosphere: 3
Food: 3
Service: 3
Jodi Forte
The customer service I experienced at this location was horrific. I went to the drive thru because I had my dog in the car. Somehow (by accident) I missed the ordering speaker and arrived at the window. At this point the staff told me he could not take my order (for one cup off coffee) and I must drive around and get back in line so I could place my order to the human less speaker box. When I asked for the manager, she said the same thing and refused to sell me a cup of coffee unless I drove around and gave my order to the speaker box instead of the human being. Neither one of the staff could figure out how to sell me a cup of coffee unless I gave my order to the speaker. This is the worst customer service I have ever experienced. So bizarre that they couldnât get a cup of coffee themselves and bring it to the window. Hmmm⊠I guess I need a new coffee stop.
Service: 1
Greg Ray
This is the only Starbucks in the town that is worth spending money at.
Great. Friendly & fast đ€©
I got a Starbucks delivery order in red cup day and my delivery man took my red cup
Atmosphere: 1
Food: 5
Service: 1
Manager shut the Window on me and before that an employee said âyou must be distractedâ as I was noticeably distressed and coming from the hospital ( they would not have known about the hospital part). All I wanted was a coffee and water and they spoke to me as if I wasnât even a customer. They stress about hospitality but it was not focused on here.
Service: 1
They were friendly and helpful and made my drink to perfection
Atmosphere: 4
Service: 5
They usually have something on the menu I always want..but sometimes NEVER have. Popular items go super fast. But that's why we all order them i guess.
Atmosphere: 4
Food: 4
Service: 4
Very good
Atmosphere: 4
Food: 4
Service: 4
I come here all the time and get a caramel brûlée latte. Came today and they were out of it which is fine. I asked the woman taking my order ( not the girl at the window) what the next closest think would be. She told me dark caramel is also sweetened and very similar. I paid $8 for this drink and it just tastes like a regular latte, something I could have made at home for free. Disappointed because I like my lattes sweet and this just tastes like espresso and milk. 8 dollars later.
I pull up, ordered some cake pops, drinks for my kids, a bottle of water and two pumpkin themed bakery items. It was a pretty long drive through wait, when I got up to pay they inform me they just ran out of one of the bakery items I asked for and asked if I wanted a replacement. I said no and they charged me for the remaining items, then came back shortly after that and said they just ran out of the other bakery items. So I waited several minutes for essentially cake pops and 2 simple drinks. Not a good first impression of this location. Vestal locations are better IMO.
One of the smaller Starbucks stores around here; service was efficient and friendly
They do not listen to you and they got me and my motherâs order wrong 2 times.Not very happy
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Fast service, friendly staff, and I've always been happy with how they've prepared my orders.
Atmosphere: 5
Food: 5
Service: 5
Slowest Starbucks ever.
Atmosphere: 2
Food: 3
Service: 1
I stopped here to go tanning at Zoomtan next door but Iâm sure the food and service is good as thereâs always a steady moving line of traffic going through here.
Atmosphere: 3
Food: 3
Service: 3
The customer service I experienced at this location was horrific. I went to the drive thru because I had my dog in the car. Somehow (by accident) I missed the ordering speaker and arrived at the window. At this point the staff told me he could not take my order (for one cup off coffee) and I must drive around and get back in line so I could place my order to the human less speaker box. When I asked for the manager, she said the same thing and refused to sell me a cup of coffee unless I drove around and gave my order to the speaker box instead of the human being.
Neither one of the staff could figure out how to sell me a cup of coffee unless I gave my order to the speaker. This is the worst customer service I have ever experienced. So bizarre that they couldnât get a cup of coffee themselves and bring it to the window. Hmmm⊠I guess I need a new coffee stop.
Service: 1
This is the only Starbucks in the town that is worth spending money at.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mocha Latte
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