Twice I've gone here on my lunch and my work vehicle and the lobby was closed and I can't fit through the drive-thru. The time before that they forgot my sauce for my onion rings had to go back. Then they acted like I was lying to them trying to steal sauce
Atmosphere: 3
Food: 5
Service: 3
Kyle Opiel
Super rude girl working the front counter. I’m the most polite person ever and to write a bad review says a lot
Atmosphere: 1
Food: 3
Service: 1
Daniel mallaber
Stopped for 4 bacon double cheese burgers. Got home not a lick of bacon on any of them. So in addition to paying for bacon and not getting them when I called the store they said come back and we can give you bacon. Like that was a viable customer service solution. Oh and when i ordered via drivethru, I asked the worker if they had big king sauce. Sometimes I like that on the side. She had no idea what I was talking about. I might have tried to order a prime rib dinner she was so befuddled. My advice is to eat your food at the drive thru window just to make sure everything is right. Because we all know how difficult it is to make food at a fast food restaurant. Years and years of culinary training. Better yet dont eat this barely food at all. Why am I so angry? Because it happens so much at every place, Its maddening, who cares probably no one, maybe someone will read this and get a laugh. I feel better now!
Atmosphere: 1
Food: 1
Service: 1
jarred lowe
Good burger king location. Inside is clean. Staff are friendly. Quick service.
Atmosphere: 5
Food: 5
Service: 5
Aimee Lehner
Longer wait but employees were kind and apologetic. Definitely a busy day at that location. However my order was wrong. Just a condiment on that I don’t like so not a big deal.
Atmosphere: 4
Food: 3
Service: 4
Walter P. (Waltimate)
Deserves 0 stars. DO NOT USE THE MOBILE APP if you order from here. They will take your money and they will say that they didn't get your order, so you won't get any food. The employees and the manager will not help you, they will just tell you that there is nothing they can do. I do not recommend that you visit this location.
Atmosphere: 1
Food: 1
Service: 1
Morgan Mcleod
Cant follow simple instructions...
Greg Weis
Johnathan the manager was cold rude completely unhelpful cost me an hour of my day and refused to remake order i never got uber support called phone was off the hook I gave my cell phone he was rude to Uber and despite them asking to remake upon speaking. With uber right afterwards, they said that the manager was unreasonable and unreceiving to his asking for the order to be remade. This was a for YOUR ! customer that had been waiting over an hour 1/2 for their order. All for it to just get canceled. I lose my entire fare, which was $40, and I spent a 1/2 an hour dealing with it on customer support all because this manager chose this to be the best resolution to not make An order they already made a small 4 item order. Congratulations jonathan burger king employee of the year 👍
Atmosphere: 1
Food: 1
Service: 1
Mario Brito
If you want the wrong order or to get violently ill than this is the franchise for you. One of the worst run establishments I’ve ever been to. Stay far away from this location.
Atmosphere: 1
Food: 1
Service: 1
LoLo
Ok but tired of sandwiches that we have to take a loan out just about looking as though they ran it over
Got the Whopper with cheese. Haven't had one in a while ,vIt was delicious. More than enough to share with my daughter. Got a small fry nice lunch very reasonably priced. We have the app so with the Walmart additional 25% off lunch was easy and inexpensive highly recommended fries were hot just enough.
Parking: Using the app was easy just gave my name and got my meal
Food: 5
Service: 5
Recommended dishes: Whopper Meal
Bill S
It's Burger King..
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Whopper Meal
Jess Irritated
I can get over the fries being thrown in the bag and the tiny childs drink, but if I'm waiting 15 min for food I appreciate that it be made properly. The burger was not plain like I asked, the rings were hot but undercooked and they forgot my nuggets. I had to go back to get a new burger and get my nuggets and the nuggets were dry and old. If I'm coming back you should be putting in more effort. There was no one in line I side of out but they couldn't take the extra time to make my food right or fresh.... This has happened a few times now and I'm getting sick of it. Maybe also teach your drive thru girl how to expedite.
Atmosphere: 2
Food: 2
Service: 2
Landon Ashby (pure mahem)
I stopped for breakfast after visiting Jamestown. There was a Gorgeous Redhead with Bright Blue Eyes working Drive-Thru. If you are fortunate enough to meet her, you tell me if she is not the spitting image of Lucille Ball. I should have asked her out or at least her name.
Atmosphere: 5
Food: 5
Service: 5
Alyssa Ernewein
I ordered a bacon cheeseburger with no ketchup and a tall, dark haired employee had the audacity to COMPLAIN about making it, in front of me.
I stared at him for a good while and he knew it too. If you got a problem, we can go to corporate. So sorry I dislike ketchup.
Twice I've gone here on my lunch and my work vehicle and the lobby was closed and I can't fit through the drive-thru. The time before that they forgot my sauce for my onion rings had to go back. Then they acted like I was lying to them trying to steal sauce
Atmosphere: 3
Food: 5
Service: 3
Super rude girl working the front counter. I’m the most polite person ever and to write a bad review says a lot
Atmosphere: 1
Food: 3
Service: 1
Stopped for 4 bacon double cheese burgers. Got home not a lick of bacon on any of them. So in addition to paying for bacon and not getting them when I called the store they said come back and we can give you bacon. Like that was a viable customer service solution. Oh and when i ordered via drivethru, I asked the worker if they had big king sauce. Sometimes I like that on the side. She had no idea what I was talking about. I might have tried to order a prime rib dinner she was so befuddled. My advice is to eat your food at the drive thru window just to make sure everything is right. Because we all know how difficult it is to make food at a fast food restaurant. Years and years of culinary training. Better yet dont eat this barely food at all. Why am I so angry? Because it happens so much at every place, Its maddening, who cares probably no one, maybe someone will read this and get a laugh. I feel better now!
Atmosphere: 1
Food: 1
Service: 1
Good burger king location. Inside is clean. Staff are friendly. Quick service.
Atmosphere: 5
Food: 5
Service: 5
Longer wait but employees were kind and apologetic. Definitely a busy day at that location. However my order was wrong. Just a condiment on that I don’t like so not a big deal.
Atmosphere: 4
Food: 3
Service: 4
Deserves 0 stars. DO NOT USE THE MOBILE APP if you order from here. They will take your money and they will say that they didn't get your order, so you won't get any food. The employees and the manager will not help you, they will just tell you that there is nothing they can do. I do not recommend that you visit this location.
Atmosphere: 1
Food: 1
Service: 1
Cant follow simple instructions...
Johnathan the manager was cold rude completely unhelpful cost me an hour of my day and refused to remake order i never got uber support called phone was off the hook I gave my cell phone he was rude to Uber and despite them asking to remake upon speaking. With uber right afterwards, they said that the manager was unreasonable and unreceiving to his asking for the order to be remade. This was a for YOUR ! customer that had been waiting over an hour 1/2 for their order. All for it to just get canceled. I lose my entire fare, which was $40, and I spent a 1/2 an hour dealing with it on customer support all because this manager chose this to be the best resolution to not make An order they already made a small 4 item order. Congratulations jonathan burger king employee of the year 👍
Atmosphere: 1
Food: 1
Service: 1
If you want the wrong order or to get violently ill than this is the franchise for you. One of the worst run establishments I’ve ever been to. Stay far away from this location.
Atmosphere: 1
Food: 1
Service: 1
Ok but tired of sandwiches that we have to take a loan out just about looking as though they ran it over
Atmosphere: 2
Food: 5
Service: 5
Restaurantji Recommends
Got the Whopper with cheese. Haven't had one in a while ,vIt was delicious. More than enough to share with my daughter. Got a small fry nice lunch very reasonably priced. We have the app so with the Walmart additional 25% off lunch was easy and inexpensive highly recommended fries were hot just enough.
Parking: Using the app was easy just gave my name and got my meal
Food: 5
Service: 5
Recommended dishes: Whopper Meal
It's Burger King..
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Whopper Meal
I can get over the fries being thrown in the bag and the tiny childs drink, but if I'm waiting 15 min for food I appreciate that it be made properly. The burger was not plain like I asked, the rings were hot but undercooked and they forgot my nuggets. I had to go back to get a new burger and get my nuggets and the nuggets were dry and old. If I'm coming back you should be putting in more effort. There was no one in line I side of out but they couldn't take the extra time to make my food right or fresh.... This has happened a few times now and I'm getting sick of it. Maybe also teach your drive thru girl how to expedite.
Atmosphere: 2
Food: 2
Service: 2
I stopped for breakfast after visiting Jamestown. There was a Gorgeous Redhead with Bright Blue Eyes working Drive-Thru. If you are fortunate enough to meet her, you tell me if she is not the spitting image of Lucille Ball. I should have asked her out or at least her name.
Atmosphere: 5
Food: 5
Service: 5
I ordered a bacon cheeseburger with no ketchup and a tall, dark haired employee had the audacity to COMPLAIN about making it, in front of me.
I stared at him for a good while and he knew it too.
If you got a problem, we can go to corporate.
So sorry I dislike ketchup.
Atmosphere: 1
Food: 2
Service: 1
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