Western New York’s Hidden Gem. We love Lakeshore Cafe! Never have had bad meal. Service is great! Fish Fry is amazing!!! Oh don’t forget the French onion soup!!! Even the grilled cheese is amazing!!! Give them a try, you won’t regret it!
Frank Calabro
The hostess there was understanding, friendly and greeted us upon arrival.
We opted to sit at the bar and wait for a table, estimated about 20-30 minutes.
The bartender did not greet either of us and just asked what we wanted to drink. She gave us our drinks and then walked away, not even asking if we wanted a menu. We thought they may not serve food at the bar, totally understandable.
When we asked if a table was ready approximately 20 minutes later due to our experienceat the bar, we were told another 15 minutes or sit at the bar. Once again, understandable for its all approximate times.
I asked if food was served at the bar because we were sitting there for 20 minutes and didn't even get offered a menu. Note there was no interaction and/or acknowledgement from the bartender once she dropped off the drinks. The hostess did inform us at this time, food was served at the bar.
The hostess gave us a table, menu, and drinks, where she said a serve would be with us.
20 minutes later, no server still made an appearance at the table.
Deciding that we spent enough time there, upon exiting, one of the servers asked if we were leaving, and apologized.
While I understand Fridays nights in the restaurant industry can be hectic, chaotic, and delays may occur, not being acknowledged when present for 40 minutes at the bar and/or a table seems excessive.
I've only heard good things about this places, but the service and communication here diminished a possible return.
The hostess deserves recognition for being engaging and proactive.
Please note, this rating is based upon the service itself.
Atmosphere: 5
Service: 1
Chris Patterson
Everything sucks
Marie
I came in with a friend to try a fish fry for dinner after hearing all over that this place does them best. They weren't kidding. I got a fish fry and it was fantastic. My friend doesn't like fish, so she tried their French onion soup as an appetizer, and street tacos for her meal. She said they were both incredible, and that was the best food shes ever had. The staff was amazing as well. The young person who seated us and got our drinks was extremely sweet, and took time to explain things we had questions about despite being busy. They didnt make us feel like we were wasting time, and wasnt making us feel rushed. Very kind but professional at the same time. Our waitress Kaitlyn was sweet as well. She was quick and also handled being very clearly busy. She was an awesome waitress and I'd have no complaints having her again. On our way out we had a small conversation with the bartender, Cassie, who is a very kind and very social person. I will definitely be coming back here and be recommending this place to my friends and family, as it has the best food and kindest employees.
Atmosphere: 5
Food: 5
Service: 5
Bob Pauley
My 3rd or 4th visit. All have been very good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bavarian Soft Pretzel, Soup and Grilled Cheese
Truman Partridge
1st time here! They have a very friendly and attentive staff! Had the pretzel as an app, hot and delicious with honey mustard and queso for dips. My wife had the roast beef on weck I had the Cuban. Both were delicious! I had a Guinness and my wife has the Bourbon and cranberry special. Wonderful drink!
Atmosphere: 5
Food: 5
Service: 5
Allison Goodfellow
Great food and great service. Small place but worth it.
Atmosphere: 5
Food: 5
Service: 5
Chantal Armenta
Pets are not allowed although the information on Google Maps says they are.
Laiba Hussain
We just ate there and I had to write a review. The food is amazing! We tried the pretzel and it was fresh and really good.
Atmosphere: 4
Food: 5
Service: 4
Michael Pacifico
This place is a true hidden gem in WNY! I’m so glad I found it. The food is outstanding, it’s very clean, staff is very friendly and the prices are great. I’ve been here a few times now and everything is outstanding! Can’t wait to come on Friday for a fish fry.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef on Weck, Street Tacos, Italian Beef Sandwich with Fries
It's a small, quaint restaurant. But the service and food is great. My friends and I have been there several times and each and every time the service is on target, food is of generous portions and very tasty! We will always be back.
Atmosphere: 5
Food: 5
Service: 5
Alyx Damal
Great food staff and amazing service, a must try!!
Western New York’s Hidden Gem. We love Lakeshore Cafe! Never have had bad meal. Service is great! Fish Fry is amazing!!! Oh don’t forget the French onion soup!!! Even the grilled cheese is amazing!!! Give them a try, you won’t regret it!
The hostess there was understanding, friendly and greeted us upon arrival.
We opted to sit at the bar and wait for a table, estimated about 20-30 minutes.
The bartender did not greet either of us and just asked what we wanted to drink. She gave us our drinks and then walked away, not even asking if we wanted a menu. We thought they may not serve food at the bar, totally understandable.
When we asked if a table was ready approximately 20 minutes later due to our experienceat the bar, we were told another 15 minutes or sit at the bar. Once again, understandable for its all approximate times.
I asked if food was served at the bar because we were sitting there for 20 minutes and didn't even get offered a menu. Note there was no interaction and/or acknowledgement from the bartender once she dropped off the drinks. The hostess did inform us at this time, food was served at the bar.
The hostess gave us a table, menu, and drinks, where she said a serve would be with us.
20 minutes later, no server still made an appearance at the table.
Deciding that we spent enough time there, upon exiting, one of the servers asked if we were leaving, and apologized.
While I understand Fridays nights in the restaurant industry can be hectic, chaotic, and delays may occur, not being acknowledged when present for 40 minutes at the bar and/or a table seems excessive.
I've only heard good things about this places, but the service and communication here diminished a possible return.
The hostess deserves recognition for being engaging and proactive.
Please note, this rating is based upon the service itself.
Atmosphere: 5
Service: 1
Everything sucks
I came in with a friend to try a fish fry for dinner after hearing all over that this place does them best. They weren't kidding. I got a fish fry and it was fantastic. My friend doesn't like fish, so she tried their French onion soup as an appetizer, and street tacos for her meal. She said they were both incredible, and that was the best food shes ever had. The staff was amazing as well. The young person who seated us and got our drinks was extremely sweet, and took time to explain things we had questions about despite being busy. They didnt make us feel like we were wasting time, and wasnt making us feel rushed. Very kind but professional at the same time. Our waitress Kaitlyn was sweet as well. She was quick and also handled being very clearly busy. She was an awesome waitress and I'd have no complaints having her again. On our way out we had a small conversation with the bartender, Cassie, who is a very kind and very social person. I will definitely be coming back here and be recommending this place to my friends and family, as it has the best food and kindest employees.
Atmosphere: 5
Food: 5
Service: 5
My 3rd or 4th visit. All have been very good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bavarian Soft Pretzel, Soup and Grilled Cheese
1st time here! They have a very friendly and attentive staff! Had the pretzel as an app, hot and delicious with honey mustard and queso for dips. My wife had the roast beef on weck I had the Cuban. Both were delicious! I had a Guinness and my wife has the Bourbon and cranberry special. Wonderful drink!
Atmosphere: 5
Food: 5
Service: 5
Great food and great service. Small place but worth it.
Atmosphere: 5
Food: 5
Service: 5
Pets are not allowed although the information on Google Maps says they are.
We just ate there and I had to write a review.
The food is amazing! We tried the pretzel and it was fresh and really good.
Atmosphere: 4
Food: 5
Service: 4
This place is a true hidden gem in WNY! I’m so glad I found it. The food is outstanding, it’s very clean, staff is very friendly and the prices are great. I’ve been here a few times now and everything is outstanding! Can’t wait to come on Friday for a fish fry.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef on Weck, Street Tacos, Italian Beef Sandwich with Fries
Restaurantji Recommends
Best cafe food in Southtowns!!
Atmosphere: 5
Food: 5
Service: 5
Great beef on weck and great service.
Atmosphere: 4
Food: 5
Service: 5
Nice little café. Relaxing dining experience.
Atmosphere: 4
Food: 4
Service: 5
It's a small, quaint restaurant. But the service and food is great. My friends and I have been there several times and each and every time the service is on target, food is of generous portions and very tasty! We will always be back.
Atmosphere: 5
Food: 5
Service: 5
Great food staff and amazing service, a must try!!
Atmosphere: 5
Food: 5
Service: 5
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