Shout out to Nick for finding a bag of chili for me I was so sad when he said they were out and then he went and found some. Nick I hope you always work here
Atmosphere: 5
Food: 5
Service: 5
Mike Commerford
ATTITUDES WE ASK FOR EXTRA LARGE AND WE TOLD LADY SHE LOKE I CAN TAKE IT BACK WE SAID YOUR NOT SUPPOSE TO AND SHE SAID I JUST
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Raw Bagel, Wrap
Tony Martinez
I get my coffee and bagel at this location on Saturdays only, only because I drop my girlfriend off at work near by, and every time I come to this location it’s complete utter rudeness. From giving the order to snatching of my credit card.. these young kids that work there need a crash course of customer service…
Atmosphere: 3
Food: 5
Service: 1
Kaylee Metzger
They people working there were nice enough, the sweet tea tasted like watered down coffee, I think they put the wrong mix, unless it's always like that.
Atmosphere: 5
Food: 2
Service: 4
Recommended dishes: Raw Bagel
Ken Lapis
Place my order waiting for my food got skipped over twice plus the drive thru was uncalled for. They said she didn't see it on screen. Then ask if want a donut to make better Place is not clean
Atmosphere: 1
Food: 5
Service: 1
Don Carlson
Everything made right. Very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Taryn Jones
I go to this Tim Hortons more than the others by my house. I go in the morning with my doggies in the car to the drive thru. They are fast! And the breakfast comes out good. And the coffee. I like the cold brews and Cafe mocha the most. They people working there in the morning look like they enjoy their job, which is nice. I can tell by the service.
Atmosphere: 4
Food: 5
Service: 5
Kevin F. Dinan (KFD86)
Charlie Daniels band jammin'on my b'day ✌️?... If not one of the best bday presents, it was def top list!!Miss the CDB....icon in western country Rock... "Long haired country boy"This wasn't Tim's,lol.... this was one of the best days of my life ✌️
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
Brandon Schuster
If we don't ask for it don't give it to us! We don't want it! I asked for boston cream n they keep bringing me this ? every time hortons I go to now
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Sandwich
Ivy Leigh
If I could leave zero stars I would. Not only has the service gone drastically downhill at this location (hence why I wanted to apply and help) but I went in for an interview, was hired on and given a start date. My father was ill (they were aware) and unfortunately passed in between the interview and first day. I contacted the store more than 24 hours prior and was told they would issue a new date and everything was fine. The manager was not in at the time and would contact me back. They took my name and number several times. I still had the job. The days came and went with no calls. Not even to tell me they were not having me come back (which makes no sense). Every time I called they were “busy” , “in a meeting” or the manager was not in. Every time they said they would call me back. Everything was fine. I have a full call log of time stamps and proof. I went through all of this just to be told the one manager does not remember speaking to me after telling me “oh yeah! I seen your paper work! I remember you!”. I kept being told they would call and never received that call. After chasing them for 2 weeks, I finally got a manager to answer (me being the one calling), I was then told “Well, we have hired people since then and if something falls through we will call”. I am already an employee. I was already hired and offered the position. I had already been given orientation/video dates. I accepted it and was already suppose to be working. I was already told the position was mine and they would issue a new date and call me back. Everything was fine. Kate/katie hired me the week after valentines day. It is now March 6th and I have called 10 times (literally). I have never had to chase a job before. Let alone a coffee shop job that claims they are always short staffed and overwhelmed. I have stayed at every job for 5-7 years and always wound up working as manager or more.I have never witnessed this before in the work force. The lack of communication with this store/employees/new hires is a nightmare. They hire you on and then claim they “don’t remember speaking to you” or some other nonsense. I was given 3-4 different answers and reasons for why they have not done their job. I should not have to chase a store and remind themTo make a phone call to an employee. This does not leave a good impress And explains why the store is declining like it is. I should have already started and should not have been hired around/have my position just given away (especially since they were made aware), acknowledged what was happening and then told me I still had the position and would get a new date.I also am in the process of filing against the store with cooperate in regards to this. This is not ok. They pulled the rug from under an employee with no contact , regard for time/respect or professionalism. No phone calls explaining. No logical explanation. This is unprofessional, unethical, and plain irresponsible for a large cooperate company like Tim Hortons.Beware. It does not seem like they have the ability or professionalism to hire employers /run a store. This is a very big concern.
I just stopped at this location. I went through the drive-thru. Didn't realize that they didn't put the lid on my coffee all the way. So it spilled all over my legs and car.
Atmosphere: 1
Food: 1
Service: 1
Chrissy
I just stopped at this location. I went through the drive-thru. Didn't realize that they didn't put the lid on my coffee all the way. So it spilled all over my legs and car.
Atmosphere: 1
Food: 1
Service: 1
Alicia mecca
This place sucks. They really lack CUSTOMER SERVICE. Almost every employee they have are nothing but snarky little ignorant jerks. If you really don’t like your job then get a new one ….. I don’t appreciate going to a business and leaving the same place with not one issue solved yet “managers” can’t even solve anything for you… what are “managers “ for ? Tim Hortons in WNY IS REALLY GOING DOWN HILL FAST! Guess it’s off too Starbucks I’m sure they are more appreciative and polite then any of these Tim Hortons in derby, Angola, blasdell & hamburg. WNY AREA.
Atmosphere: 1
Food: 1
Service: 1
Daniel Leonards
Long drivethru line but it moved along fairly quick. Operator took order repeated it back to me to verify, I got to window all workers multi-tasking! Operator putting together our order then got our payment & we got our order. All product hot-fresh & I can tell a good store manager has replaced & hired a good crew there now! Great job done!Sincerely, a retired RGM
Atmosphere: 5
Food: 5
Service: 5
Hi There
Good food I would recommend the old fashioned plain
Shout out to Nick for finding a bag of chili for me I was so sad when he said they were out and then he went and found some. Nick I hope you always work here
Atmosphere: 5
Food: 5
Service: 5
ATTITUDES WE ASK FOR EXTRA LARGE AND WE TOLD LADY SHE LOKE I CAN TAKE IT BACK WE SAID YOUR NOT SUPPOSE TO AND SHE SAID I JUST
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Raw Bagel, Wrap
I get my coffee and bagel at this location on Saturdays only, only because I drop my girlfriend off at work near by, and every time I come to this location it’s complete utter rudeness. From giving the order to snatching of my credit card.. these young kids that work there need a crash course of customer service…
Atmosphere: 3
Food: 5
Service: 1
They people working there were nice enough, the sweet tea tasted like watered down coffee, I think they put the wrong mix, unless it's always like that.
Atmosphere: 5
Food: 2
Service: 4
Recommended dishes: Raw Bagel
Place my order waiting for my food got skipped over twice plus the drive thru was uncalled for. They said she didn't see it on screen. Then ask if want a donut to make better
Place is not clean
Atmosphere: 1
Food: 5
Service: 1
Everything made right. Very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I go to this Tim Hortons more than the others by my house. I go in the morning with my doggies in the car to the drive thru. They are fast! And the breakfast comes out good. And the coffee. I like the cold brews and Cafe mocha the most. They people working there in the morning look like they enjoy their job, which is nice. I can tell by the service.
Atmosphere: 4
Food: 5
Service: 5
Charlie Daniels band jammin'on my b'day ✌️?... If not one of the best bday presents, it was def top list!!Miss the CDB....icon in western country Rock... "Long haired country boy"This wasn't Tim's,lol.... this was one of the best days of my life ✌️
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
If we don't ask for it don't give it to us! We don't want it! I asked for boston cream n they keep bringing me this ? every time hortons I go to now
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Sandwich
If I could leave zero stars I would. Not only has the service gone drastically downhill at this location (hence why I wanted to apply and help) but I went in for an interview, was hired on and given a start date. My father was ill (they were aware) and unfortunately passed in between the interview and first day. I contacted the store more than 24 hours prior and was told they would issue a new date and everything was fine. The manager was not in at the time and would contact me back. They took my name and number several times. I still had the job. The days came and went with no calls. Not even to tell me they were not having me come back (which makes no sense). Every time I called they were “busy” , “in a meeting” or the manager was not in. Every time they said they would call me back. Everything was fine. I have a full call log of time stamps and proof. I went through all of this just to be told the one manager does not remember speaking to me after telling me “oh yeah! I seen your paper work! I remember you!”. I kept being told they would call and never received that call. After chasing them for 2 weeks, I finally got a manager to answer (me being the one calling), I was then told “Well, we have hired people since then and if something falls through we will call”. I am already an employee. I was already hired and offered the position. I had already been given orientation/video dates. I accepted it and was already suppose to be working. I was already told the position was mine and they would issue a new date and call me back. Everything was fine. Kate/katie hired me the week after valentines day. It is now March 6th and I have called 10 times (literally). I have never had to chase a job before. Let alone a coffee shop job that claims they are always short staffed and overwhelmed. I have stayed at every job for 5-7 years and always wound up working as manager or more.I have never witnessed this before in the work force. The lack of communication with this store/employees/new hires is a nightmare. They hire you on and then claim they “don’t remember speaking to you” or some other nonsense. I was given 3-4 different answers and reasons for why they have not done their job. I should not have to chase a store and remind themTo make a phone call to an employee. This does not leave a good impress And explains why the store is declining like it is. I should have already started and should not have been hired around/have my position just given away (especially since they were made aware), acknowledged what was happening and then told me I still had the position and would get a new date.I also am in the process of filing against the store with cooperate in regards to this. This is not ok. They pulled the rug from under an employee with no contact , regard for time/respect or professionalism. No phone calls explaining. No logical explanation. This is unprofessional, unethical, and plain irresponsible for a large cooperate company like Tim Hortons.Beware. It does not seem like they have the ability or professionalism to hire employers /run a store. This is a very big concern.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I just stopped at this location. I went through the drive-thru. Didn't realize that they didn't put the lid on my coffee all the way. So it spilled all over my legs and car.
Atmosphere: 1
Food: 1
Service: 1
I just stopped at this location. I went through the drive-thru. Didn't realize that they didn't put the lid on my coffee all the way. So it spilled all over my legs and car.
Atmosphere: 1
Food: 1
Service: 1
This place sucks. They really lack CUSTOMER SERVICE. Almost every employee they have are nothing but snarky little ignorant jerks. If you really don’t like your job then get a new one ….. I don’t appreciate going to a business and leaving the same place with not one issue solved yet “managers” can’t even solve anything for you… what are “managers “ for ? Tim Hortons in WNY IS REALLY GOING DOWN HILL FAST! Guess it’s off too Starbucks I’m sure they are more appreciative and polite then any of these Tim Hortons in derby, Angola, blasdell & hamburg. WNY AREA.
Atmosphere: 1
Food: 1
Service: 1
Long drivethru line but it moved along fairly quick. Operator took order repeated it back to me to verify, I got to window all workers multi-tasking! Operator putting together our order then got our payment & we got our order. All product hot-fresh & I can tell a good store manager has replaced & hired a good crew there now! Great job done!Sincerely, a retired RGM
Atmosphere: 5
Food: 5
Service: 5
Good food I would recommend the old fashioned plain
Food: 5
Service: 3
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