They just straight up didn’t make what I ordered. No extra mcchicken patty and somehow they left out the bottom bun
Food: 3
Service: 1
sound of impact
We are not surprised to see all the negative reviews. Ordered a double quarter pounder with cheese and got a single quarter pounder, and was charged for a double.$$ Unacceptable. It seems people should just go to a different McDonald's as this one has been too frequent with service blunders. This was not the first time.
Atmosphere: 3
Food: 3
Service: 1
Hole, Major A
Great way to waste a half an hour lunch just trying to get two McChicken‘s made correctly
Atmosphere: 3
Food: 1
Service: 1
Toria Personal Acct
The staff is always so nice and polite. However, the food is hit or miss. Tonight around noon 10pm, I only got an order of fries and a drink - and the fries I got definitely were old because they tasted stale and old and cold. Had to be a few hours old (I’ve eaten hours old fries once in my life don’t judge me lol)
Atmosphere: 4
Food: 1
Service: 5
edward martin
Great place!
Atmosphere: 5
Food: 5
Service: 5
Cristy Hernandez
Fresh French fries and they filled the entire container with fries! Didn't do a half scoop of fries as some McDonald's do!
Atmosphere: 5
Food: 5
Service: 5
D. Miller
Orders are consistently wrong and the drive-through experience is especially frustrating. Staff ignore vehicles in line, causing unnecessary delays and stress for customers. It often seems an employees are either not properly trained or are struggling with communication which significantly impacts the ordering process the overall service quality at this location falls far below what I expect from any McDonald’s Unfortunately it’s reached the point where I feel compelled to share this experience to warn others in the area, I generally hope McDonald’s takes Swift action to address these problems or close this location
Food: 2
Service: 1
Christian Cognet
The manager was not polite at all and food was amazing but was horrible service and as a fast food manager of 3 years and ongoing I would be embarrassed to call this my store manager on duty seemed like he just started and dosent know how to handle his job and it isn’t hard and he definitely couldn’t handle that rush
Atmosphere: 3
Food: 4
Service: 1
Rebecca Cognet
i came to this mcdonald’s and the service was horrible. i only got half of my food that i ordered just to find out he didn’t put in the other half of my order. i didn’t get his name but he seemed very annoyed that i was upset. i will definitely not be returning to this mcdonald’s again
Atmosphere: 1
Food: 3
Service: 1
Nick
One of the most high quality McDonalds on the island. They just opened but I hope they the quality remains the same. Went inside recently and frustrated with the amount of screens that are used to replace the cash register. Overall it’s annoying to use and difficult at times.
Food was ok. Service was terrible. Don't waste your time or money. Go to Wendy's or Burger King!
Atmosphere: 4
Food: 3
Service: 1
Neil Greenberg
No matter what i order I always have to wait , whatever happened to macdonalds being mediocre food fast . It's become overpriced mediocre food at best that between the price and wait you could go to the diner and spend less time and money
Atmosphere: 1
Food: 1
Service: 1
Bridget Gantt
I just left McDonald’s about 1130 tonight. I ordered a six piece nugget. I got five nuggets. that pisses me off.
Atmosphere: 3
Food: 3
Service: 1
Romina Villao Holguin
Excelente servicio!! The food was fresh and hot and I like to eat inside.
Atmosphere: 5
Food: 5
Service: 5
Anthony Fusaro
Absolutely terrible. Drive through. I give my order, I paid. Then I get asked to pull to the side and they will bring it out. They asked what did I wanted. I answered and also ask for salt and pepper. Of course they bring my order and forget salt and pepper. Go back in to get it. Then no sauce, go back in and get it. Then no napkins, go back in and get it. I was there for 20 minutes. No wonder they ask to pull up so the clock doesn't show they took to long. I asked for a manager, and wouldn't you know it, nobody knows the managers name or who it is. I would avoid this place.
They just straight up didn’t make what I ordered. No extra mcchicken patty and somehow they left out the bottom bun
Food: 3
Service: 1
We are not surprised to see all the negative reviews. Ordered a double quarter pounder with cheese and got a single quarter pounder, and was charged for a double.$$ Unacceptable. It seems people should just go to a different McDonald's as this one has been too frequent with service blunders. This was not the first time.
Atmosphere: 3
Food: 3
Service: 1
Great way to waste a half an hour lunch just trying to get two McChicken‘s made correctly
Atmosphere: 3
Food: 1
Service: 1
The staff is always so nice and polite. However, the food is hit or miss. Tonight around noon 10pm, I only got an order of fries and a drink - and the fries I got definitely were old because they tasted stale and old and cold. Had to be a few hours old (I’ve eaten hours old fries once in my life don’t judge me lol)
Atmosphere: 4
Food: 1
Service: 5
Great place!
Atmosphere: 5
Food: 5
Service: 5
Fresh French fries and they filled the entire container with fries! Didn't do a half scoop of fries as some McDonald's do!
Atmosphere: 5
Food: 5
Service: 5
Orders are consistently wrong and the drive-through experience is especially frustrating. Staff ignore vehicles in line, causing unnecessary delays and stress for customers. It often seems an employees are either not properly trained or are struggling with communication which significantly impacts the ordering process the overall service quality at this location falls far below what I expect from any McDonald’s Unfortunately it’s reached the point where I feel compelled to share this experience to warn others in the area, I generally hope McDonald’s takes Swift action to address these problems or close this location
Food: 2
Service: 1
The manager was not polite at all and food was amazing but was horrible service and as a fast food manager of 3 years and ongoing I would be embarrassed to call this my store manager on duty seemed like he just started and dosent know how to handle his job and it isn’t hard and he definitely couldn’t handle that rush
Atmosphere: 3
Food: 4
Service: 1
i came to this mcdonald’s and the service was horrible. i only got half of my food that i ordered just to find out he didn’t put in the other half of my order. i didn’t get his name but he seemed very annoyed that i was upset. i will definitely not be returning to this mcdonald’s again
Atmosphere: 1
Food: 3
Service: 1
One of the most high quality McDonalds on the island. They just opened but I hope they the quality remains the same. Went inside recently and frustrated with the amount of screens that are used to replace the cash register. Overall it’s annoying to use and difficult at times.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Food was ok. Service was terrible. Don't waste your time or money. Go to Wendy's or Burger King!
Atmosphere: 4
Food: 3
Service: 1
No matter what i order I always have to wait , whatever happened to macdonalds being mediocre food fast . It's become overpriced mediocre food at best that between the price and wait you could go to the diner and spend less time and money
Atmosphere: 1
Food: 1
Service: 1
I just left McDonald’s about 1130 tonight. I ordered a six piece nugget. I got five nuggets. that pisses me off.
Atmosphere: 3
Food: 3
Service: 1
Excelente servicio!! The food was fresh and hot and I like to eat inside.
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible.
Drive through. I give my order, I paid. Then I get asked to pull to the side and they will bring it out. They asked what did I wanted. I answered and also ask for salt and pepper. Of course they bring my order and forget salt and pepper. Go back in to get it. Then no sauce, go back in and get it. Then no napkins, go back in and get it. I was there for 20 minutes. No wonder they ask to pull up so the clock doesn't show they took to long. I asked for a manager, and wouldn't you know it, nobody knows the managers name or who it is.
I would avoid this place.
Atmosphere: 1
Food: 4
Service: 1
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