WOW, horrible experience, place has changed completely. No one talks to you and you get cold coffee and cold oatmeal. place has taken a turn for the worse, and what is even more concerning is there is no Fresh Bread? Last time I checked it is Panera Bread? I saw them take a frozen dough put it in the oven and heat it up. Same with there soup? Why is is frozen?
Atmosphere: 1
Food: 1
Service: 1
Zotaud Dally
I have been a client here for a longtime. Things have changed. Today on September 8th 2025. Nobody at the cash register to take orders. They expect you to order from a tablet. No more interaction with the employees. That’s unacceptable. I walked in the restaurant around 1:30 pm. No good afternoon. No one to take my order. This company needs to turn things around. The world is still made of people.
Atmosphere: 4
Food: 5
Service: 1
WeWrappin RockSdeady
Always good to go and have a meal
Atmosphere: 5
Food: 5
Service: 5
A. V. F.
Creamy chicken and wild rice soup was odd. It's always been great at other locations, but here it was not creamy. It was oily and watered down.
Atmosphere: 5
Food: 3
Service: 5
Long island
good soup
Atmosphere: 5
Food: 5
Service: 5
Jose Alban
Soup is always good here and trying different sandwiches never hurts
Atmosphere: 4
Food: 4
Service: 3
J
Greek salad was swimming in dressing. Bread was stale. Unusual for Panera.
Atmosphere: 4
Food: 1
Service: 5
Jeffrey McCurdy
Awesome food, and quick service
Atmosphere: 5
Food: 5
Service: 5
Manpreet Kaur
Jason the manager is truly the kindest person ever. I had ordered some soup after some dental surgery and my husband picked it up on the way home from work, only to find it was the wrong one. I called the store and he was so very respectful and kind and offered to fix it. I’ve never had better customer service. My husband went back and said he apologized to him again, and was a very nice guy. Thanks Jason! We need more people like you out in the hospitality business.
Panera is great as always. Too bad they don't have the pink ribbon bagels for October Breast Cancer Month.
Atmosphere: 4
Food: 4
Service: 4
Bob Stamm
Fanny and Rose and the entire staff do a fantastic job. Regards, Bob
Atmosphere: 5
Food: 5
Service: 5
Mark Drucker
Coffee sip club can't go wrong! The brand has changed considerably due to lack of help and trained management. No longer a bakery, now a fakery (thaw and sell) sandwiches and portions shrunk.
Atmosphere: 5
Food: 5
Service: 5
Sher Hass
Decent food Getting the meal deals you get money's worth
Wonderful
Atmosphere: 5
Food: 5
Service: 5
WOW, horrible experience, place has changed completely. No one talks to you and you get cold coffee and cold oatmeal. place has taken a turn for the worse, and what is even more concerning is there is no Fresh Bread? Last time I checked it is Panera Bread? I saw them take a frozen dough put it in the oven and heat it up. Same with there soup? Why is is frozen?
Atmosphere: 1
Food: 1
Service: 1
I have been a client here for a longtime. Things have changed. Today on September 8th 2025. Nobody at the cash register to take orders. They expect you to order from a tablet. No more interaction with the employees. That’s unacceptable. I walked in the restaurant around 1:30 pm. No good afternoon. No one to take my order. This company needs to turn things around.
The world is still made of people.
Atmosphere: 4
Food: 5
Service: 1
Always good to go and have a meal
Atmosphere: 5
Food: 5
Service: 5
Creamy chicken and wild rice soup was odd. It's always been great at other locations, but here it was not creamy. It was oily and watered down.
Atmosphere: 5
Food: 3
Service: 5
good soup
Atmosphere: 5
Food: 5
Service: 5
Soup is always good here and trying different sandwiches never hurts
Atmosphere: 4
Food: 4
Service: 3
Greek salad was swimming in dressing. Bread was stale. Unusual for Panera.
Atmosphere: 4
Food: 1
Service: 5
Awesome food, and quick service
Atmosphere: 5
Food: 5
Service: 5
Jason the manager is truly the kindest person ever. I had ordered some soup after some dental surgery and my husband picked it up on the way home from work, only to find it was the wrong one. I called the store and he was so very respectful and kind and offered to fix it. I’ve never had better customer service. My husband went back and said he apologized to him again, and was a very nice guy. Thanks Jason! We need more people like you out in the hospitality business.
Food: 5
Service: 5
Restaurantji Recommends
Had soup and sandwich. Always good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Grilled Cheese
Panera is great as always. Too bad they don't have the pink ribbon bagels for October Breast Cancer Month.
Atmosphere: 4
Food: 4
Service: 4
Fanny and Rose and the entire staff do a fantastic job. Regards, Bob
Atmosphere: 5
Food: 5
Service: 5
Coffee sip club can't go wrong! The brand has changed considerably due to lack of help and trained management. No longer a bakery, now a fakery (thaw and sell) sandwiches and portions shrunk.
Atmosphere: 5
Food: 5
Service: 5
Decent food Getting the meal deals you get money's worth
Atmosphere: 4
Food: 4
Service: 4
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