I ordered a medium hot chocolate and i recived a cup of hot water tinted brown . It was gross
Atmosphere: 1
Food: 1
Service: 1
Seansiuleisle Schreurs
Grilled cheese was a slice of burnt cheese on soggy bread, and drinks had bo sugar and made wrong when asked about a drink they were rude and it was such a huge bother to them esp when we had asked for extra sugar packets.
Food: 1
Service: 1
Kasey Lewis
They never have anything. They don't pay attention to orders 1/2 the time. Service is hit or miss
Atmosphere: 5
Food: 3
Service: 2
Ameegos Amungus
they let me stack them on it if you get what i mean
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Hash Browns, Bagels, Egg and Cheese, Maple Sugar Bacon Breakfast Sandwich, Bacon Egg and Cheese, Iced Macchiato, Dunkin' Energy, Dunkin' Refreshers
Amy Moore
I went and order food and a drink and got the drink and waited 20 minutes and still no food had to leave without it, will never go again!!!!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Egg and Cheese
Matthew Malin
Honestly over all very disappointed, over charged me and when I pointed out there mistake that was clearly displayed on there menu, they tried saying I was wrong. I’ve order the same thing for the last 4 plus years at various locations and never had this happened until today.
Atmosphere: 1
Food: 1
Service: 1
Michael Walters
Over priced. And , service is slow
Atmosphere: 3
Service: 2
Corey
Food is typical Dunkin'. I usually go here for coffee and do online orders, and I am not sure what happens on their end but everytime I go through the drive thru I never get my donut and have to remind them that I still need it. The last time this happened the worker seemed annoyed, and in addition to that, the croissant sandwich my wife ordered was a bagel... This has been an increasing issue here. I like the workers here but to mess up this consistently there is something that needs to change.
Atmosphere: 2
Food: 3
Service: 2
Gianni Roberts
Donuts are good of course, not a big fan of there coffee, and the service is not that good but not a deal breaker
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Donuts
Robert Lawson
Gas station convenience store converted to gas station DD. Gas station busy, with 1 attendant. About 6 people waiting to get their orders made. No bathroom visible, 1 employee bathroom outside locked of course. Place out in rural area. Stony Brook looks scenic, but this DD appeared pretty sub par. How a gas station got through planning board without public bathroom is 1 legit question, how it got through DD franchise requirements is 2nd legit question. As Simon Cowell would say, it s a NO from me.22 May 2023
Recommended dishes: Hash Browns, English Muffin, Donuts, Bagels, Egg and Cheese
katie coykendall
Kept receiving burnt bagels and hashbrowns at this location everytime. Now it's the snacking bacon is burnt and little pieces and many people agree with me on the food there. I'm not wasting my time or money there anymore not everyone has time to turn around and wait for a new one when it should be done right the first time.
Atmosphere: 1
Food: 1
Service: 1
Christopher Ford
One of the best dunkins I've been
Atmosphere: 5
Food: 5
Service: 5
Julia Waterhouse
This location really needs to step up their game! I come almost everyday and have the same order every time I go and they still manage to mess it up. Hot foods come out before cold drinks, my coffee order tastes different every single time even though I order the same drink, and I've had to wait up to 25 minutes for ONE drink before and they weren't even super busy at the time. This location needs to do better at getting orders correct, work on professional and customer service. Half the time I just throw away my coffee from here because it's so bad! DO BETTER!!
Atmosphere: 1
Food: 2
Service: 1
Michele O'Brien
Ordered through the app and went thru drive through. The drinks were wrong but I had already driven away... on the service side they were super nice and allowed me to order a pup cup....
I ordered a medium hot chocolate and i recived a cup of hot water tinted brown . It was gross
Atmosphere: 1
Food: 1
Service: 1
Grilled cheese was a slice of burnt cheese on soggy bread, and drinks had bo sugar and made wrong when asked about a drink they were rude and it was such a huge bother to them esp when we had asked for extra sugar packets.
Food: 1
Service: 1
They never have anything. They don't pay attention to orders 1/2 the time. Service is hit or miss
Atmosphere: 5
Food: 3
Service: 2
they let me stack them on it if you get what i mean
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Hash Browns, Bagels, Egg and Cheese, Maple Sugar Bacon Breakfast Sandwich, Bacon Egg and Cheese, Iced Macchiato, Dunkin' Energy, Dunkin' Refreshers
I went and order food and a drink and got the drink and waited 20 minutes and still no food had to leave without it, will never go again!!!!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Egg and Cheese
Honestly over all very disappointed, over charged me and when I pointed out there mistake that was clearly displayed on there menu, they tried saying I was wrong. I’ve order the same thing for the last 4 plus years at various locations and never had this happened until today.
Atmosphere: 1
Food: 1
Service: 1
Over priced. And , service is slow
Atmosphere: 3
Service: 2
Food is typical Dunkin'. I usually go here for coffee and do online orders, and I am not sure what happens on their end but everytime I go through the drive thru I never get my donut and have to remind them that I still need it. The last time this happened the worker seemed annoyed, and in addition to that, the croissant sandwich my wife ordered was a bagel... This has been an increasing issue here. I like the workers here but to mess up this consistently there is something that needs to change.
Atmosphere: 2
Food: 3
Service: 2
Donuts are good of course, not a big fan of there coffee, and the service is not that good but not a deal breaker
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Donuts
Gas station convenience store converted to gas station DD. Gas station busy, with 1 attendant. About 6 people waiting to get their orders made. No bathroom visible, 1 employee bathroom outside locked of course. Place out in rural area. Stony Brook looks scenic, but this DD appeared pretty sub par. How a gas station got through planning board without public bathroom is 1 legit question, how it got through DD franchise requirements is 2nd legit question. As Simon Cowell would say, it s a NO from me.22 May 2023
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Love this place.they are so polite and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, English Muffin, Donuts, Bagels, Egg and Cheese
Kept receiving burnt bagels and hashbrowns at this location everytime. Now it's the snacking bacon is burnt and little pieces and many people agree with me on the food there. I'm not wasting my time or money there anymore not everyone has time to turn around and wait for a new one when it should be done right the first time.
Atmosphere: 1
Food: 1
Service: 1
One of the best dunkins I've been
Atmosphere: 5
Food: 5
Service: 5
This location really needs to step up their game! I come almost everyday and have the same order every time I go and they still manage to mess it up. Hot foods come out before cold drinks, my coffee order tastes different every single time even though I order the same drink, and I've had to wait up to 25 minutes for ONE drink before and they weren't even super busy at the time. This location needs to do better at getting orders correct, work on professional and customer service. Half the time I just throw away my coffee from here because it's so bad! DO BETTER!!
Atmosphere: 1
Food: 2
Service: 1
Ordered through the app and went thru drive through. The drinks were wrong but I had already driven away... on the service side they were super nice and allowed me to order a pup cup....
Atmosphere: 3
Food: 1
Service: 5
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