I accidentally ordered a pizza and I gotta say the customer service was phenomenal. Matt is a golden employee and he deserves recognition. 5 star customer service skills
J Smackz
There were two ladies working one was nice the other one did not know what she was doing she dropped a piece of pizza on the ground then thought I’d still want it ??? She then messed up the scanning and got upset and got crabber !? It was hilarious she couldn’t work at simple cash register and operate a to go container ?? Crosby’s finest ???
Ashley Jenson
The staff is great and works so very hard but there’s so much work put on the few people that work here! pizza is quite enough for a gas station so short staffed with all these responsibilities, but subs too? when you can’t even staff the place accordingly and there’s normally one person working between the register and the food plus all the other duties you don’t think about when they also have customers constantly at that register, and you expect them to make not only specialty pizzas, which are enough, but also subs? Come on. I don’t mind because I understand but I couldn’t tell you how many times I’ve had to stand there and wait because they have to make subs. It’s nearly impossible for one person. I see it everyday i stop in. They have a hard enough time keeping the warmer stocked with food. Your employees are wonderful and they work hard enough and they deserve way more recognition!!!!
Anthony Adam
How do you not have a bunch of pizza made for lunch when it's literally a main part of your business? Plan better.
Lisa B
(3 stars) Food is good for gas station food. Philly cheese steak pizza is actually pretty good. Better than bella's and brunner's lol....if you can get them to answer the phone! Many many times whoever works especially on the weekends they don't answer the phone!!
Julie Granata
Pizza is delicious. Most of the staff is very friendly. Sherry (the manager) friendly and very helpful in these stressful times! Thank you Sherry.
Katie V.
Having lived in NYC, I'll eat cheap pizza from some nameless joint with questionable sanitary practices without hesitation, yet somewhere along the line, I somehow developed a bias against gas station/convenience store takeout. Crosby's has definitely helped me change my negative and admittedly unfair disposition toward the latter. Is their takeout the best food on the planet? No, and it's not meant to be. But it's pretty darn tasty, and it's also reasonably priced. Boston, NY is a small, semi-rural town with a population of roughly 8,000. When it comes to ordering takeout, one's options are generally limited to two local pizzerias, Crosby's, or driving to another town. There's also a Tim Hortons and a 7-11. During the summer, there's George's. Usually, my first choice is to make the 15-minute drive elsewhere. Once in a great while, I'll order from a local pizzeria, but only when I want something other than pizza, because I'm not crazy for the pizza from either of the two places in town (especially price-wise). Crosby's pizza was recommended to me by several locals since I moved back to Boston in early 2018, but I didn't try it until June of this year. One night, I craved pizza but didn't want to drive far, cook, or overspend. Crosby's has a Tuesday and Thursday deal - two large one-topping pizzas for $15.99 until midnight. My dad had also heard that their pizza is good, so we took advantage of the deal. We ordered one pepperoni pizza and another with banana peppers and onions. Even with the extra toppings, the price was very reasonable. The food took longer than what I would consider a "normal" amount of time to be made, but I'm guessing they're busy on nights when they run this special. Our order wasn't ready when I arrived, so I waited. I didn't have anything pressing going on, so it wasn't a big deal. While there, I perused the booze section. I don't drink beer, so I can't comment on those prices, but I like fruity, "girly" beverages. To my delight, Crosby's carries mixed-flavor 8-packs of Mike's Harder (8% alcohol) for only $13.99, which is the best deal I've found in town (7-11 sells two standard-sized cans for $3.79, which isn't bad, and Tops carries one flavor in large cans for some ungodly amount I'm unwilling to pay). Like with my takeout, I typically drive out of town to stock up on adult beverages, but the inventory at Crosby's has helped make those trips less frequent. For what we paid, my dad and I enjoyed the food and would order it again in the future. I was satisfied enough with the pizza to say I'm also willing to try other items from the Crosby's menu if the occasion ever calls for it. The pizza tasted surprisingly fresh compared to what I expected. I'll say this much: in ratio of quality to price, I feel my money is better spent at Crosby's than at either pizzeria in town. The employees at my local Crosby's provide exceptional service. They're pleasant and polite. Although I only ordered pizza once, I've gone into Crosby's several times to buy more Mike's Harder, and the people who work there are consistently nice!
I go to Crosby's up and down the lakefront from water town to vermilion oh and always stop at a crosbys. I order from this Crosby's a few time a month. Today got a large pizza with way to much sauce on it, never seen so much sauce that every bite was a mouth full of sauce. My kid loves pizza but couldn't finish half her piece. Called the store and they said that's how much is supposed to be on it I told them we couldn't even eat it and they said just say light sauce next time. I just threw away 13 dollars and now have to find something else to eat for lunch.
BreAnn Marie
Great workers
Connie Lux
The pizza at this restaurant is GREAT! I would give this five stars if they didn't put pepperoni on the CHEESE pizzas I ordered a couple of times.
Lori Taylor
Stop in everyone is friendly. Great pizza
Kim Hamels
Always being id. If buying smokes or beer, they card everyone for that stuff. They have to scan I'd's
Gas and mini Mart,they have
Atmosphere: 4
Food: 3
Service: 4
Always amazing ?
Atmosphere: 5
Food: 5
Service: 5
Taste the
Atmosphere: 4
Food: 4
Service: 5
I accidentally ordered a pizza and I gotta say the customer service was phenomenal. Matt is a golden employee and he deserves recognition. 5 star customer service skills
There were two ladies working one was nice the other one did not know what she was doing she dropped a piece of pizza on the ground then thought I’d still want it ??? She then messed up the scanning and got upset and got crabber !? It was hilarious she couldn’t work at simple cash register and operate a to go container ?? Crosby’s finest ???
The staff is great and works so very hard but there’s so much work put on the few people that work here! pizza is quite enough for a gas station so short staffed with all these responsibilities, but subs too? when you can’t even staff the place accordingly and there’s normally one person working between the register and the food plus all the other duties you don’t think about when they also have customers constantly at that register, and you expect them to make not only specialty pizzas, which are enough, but also subs? Come on. I don’t mind because I understand but I couldn’t tell you how many times I’ve had to stand there and wait because they have to make subs. It’s nearly impossible for one person. I see it everyday i stop in. They have a hard enough time keeping the warmer stocked with food. Your employees are wonderful and they work hard enough and they deserve way more recognition!!!!
How do you not have a bunch of pizza made for lunch when it's literally a main part of your business? Plan better.
(3 stars) Food is good for gas station food. Philly cheese steak pizza is actually pretty good. Better than bella's and brunner's lol....if you can get them to answer the phone! Many many times whoever works especially on the weekends they don't answer the phone!!
Pizza is delicious. Most of the staff is very friendly. Sherry (the manager) friendly and very helpful in these stressful times! Thank you Sherry.
Having lived in NYC, I'll eat cheap pizza from some nameless joint with questionable sanitary practices without hesitation, yet somewhere along the line, I somehow developed a bias against gas station/convenience store takeout. Crosby's has definitely helped me change my negative and admittedly unfair disposition toward the latter. Is their takeout the best food on the planet? No, and it's not meant to be. But it's pretty darn tasty, and it's also reasonably priced. Boston, NY is a small, semi-rural town with a population of roughly 8,000. When it comes to ordering takeout, one's options are generally limited to two local pizzerias, Crosby's, or driving to another town. There's also a Tim Hortons and a 7-11. During the summer, there's George's. Usually, my first choice is to make the 15-minute drive elsewhere. Once in a great while, I'll order from a local pizzeria, but only when I want something other than pizza, because I'm not crazy for the pizza from either of the two places in town (especially price-wise). Crosby's pizza was recommended to me by several locals since I moved back to Boston in early 2018, but I didn't try it until June of this year. One night, I craved pizza but didn't want to drive far, cook, or overspend. Crosby's has a Tuesday and Thursday deal - two large one-topping pizzas for $15.99 until midnight. My dad had also heard that their pizza is good, so we took advantage of the deal. We ordered one pepperoni pizza and another with banana peppers and onions. Even with the extra toppings, the price was very reasonable. The food took longer than what I would consider a "normal" amount of time to be made, but I'm guessing they're busy on nights when they run this special. Our order wasn't ready when I arrived, so I waited. I didn't have anything pressing going on, so it wasn't a big deal. While there, I perused the booze section. I don't drink beer, so I can't comment on those prices, but I like fruity, "girly" beverages. To my delight, Crosby's carries mixed-flavor 8-packs of Mike's Harder (8% alcohol) for only $13.99, which is the best deal I've found in town (7-11 sells two standard-sized cans for $3.79, which isn't bad, and Tops carries one flavor in large cans for some ungodly amount I'm unwilling to pay). Like with my takeout, I typically drive out of town to stock up on adult beverages, but the inventory at Crosby's has helped make those trips less frequent. For what we paid, my dad and I enjoyed the food and would order it again in the future. I was satisfied enough with the pizza to say I'm also willing to try other items from the Crosby's menu if the occasion ever calls for it. The pizza tasted surprisingly fresh compared to what I expected. I'll say this much: in ratio of quality to price, I feel my money is better spent at Crosby's than at either pizzeria in town. The employees at my local Crosby's provide exceptional service. They're pleasant and polite. Although I only ordered pizza once, I've gone into Crosby's several times to buy more Mike's Harder, and the people who work there are consistently nice!
Restaurantji Recommends
I go to Crosby's up and down the lakefront from water town to vermilion oh and always stop at a crosbys. I order from this Crosby's a few time a month. Today got a large pizza with way to much sauce on it, never seen so much sauce that every bite was a mouth full of sauce. My kid loves pizza but couldn't finish half her piece. Called the store and they said that's how much is supposed to be on it I told them we couldn't even eat it and they said just say light sauce next time. I just threw away 13 dollars and now have to find something else to eat for lunch.
Great workers
The pizza at this restaurant is GREAT! I would give this five stars if they didn't put pepperoni on the CHEESE pizzas I ordered a couple of times.
Stop in everyone is friendly. Great pizza
Always being id. If buying smokes or beer, they card everyone for that stuff. They have to scan I'd's