McDonald's
762 Suffolk Ave, Brentwood
(631) 273-1077
Recent Reviews
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Employees picking nose handling food with no gloves or utensils talking literally on the food. . Employees need to be trained properly. This is disgusting and not right. Will definitely take pictures as this is very common at this location
Atmosphere: 2
Food: 4
Service: 1
The lady at the window taking orders a money is in a rush and has attitude. She asked if I was done I said no one min and she proceeded to give me my total.
Atmosphere: 5
Food: 5
Service: 1
My experience was great. Lydia was exceptional, kind and polite.
Atmosphere: 5
Food: 5
Service: 5
Missing my chicken nugget wsp with that??
The dining in experience at this location feels extremely hostile. After you order and walk over to the soda dispenser, there is literally nothing but soda lids and napkins. I'm not that old but I do remember there being a time where all the condiments were located in that area. I had to interrupt the busy employees just for some extra ketchup. Upon seating, the heat hits you right in the face so it makes it extremely difficult to breathe. Went to the bathroom and I was hit with the WORST wall of heat as I walked in. Everything about the experience felt like it was designed to make you leave faster if you wanted to dine in. I have not been inside of this location in a while and it did not used to be like this. I was extremely disappointed.
Atmosphere: 1
Food: 3
Service: 4
The food is fire but they be forgetting half your order😇🙏
Atmosphere: 4
Service: 3
Placed an order online today. At 7:00pm I had put in store pick up
Somehow when I was there it was giving me a drive through code, the line was long my food had to be ready it was around 7:25 (only ordered a Big Mac meal) I waited on the pick up line in store. The cashier literally kept passing back and forth not even saying anything lol. More people were entering the store to order and she would take them first than me and I just wanted to pick up an order. Until a guy comes and says I have to literally go back in my car and drive and wait the line to get my food lol or else he couldn’t give me my food. That’s literally what he said lmao. I been waiting more than 15-20 mins now horrible service walked out and calling my bank to dispute charge because it is crazy that you are that lazy to not walk over to grab my order that is already paid and made for and give it to me. Wow. This location horrible service.
Atmosphere: 1
Service: 1
Food was still hot when o got home, fries were crisp and lightly salted.
Food: 5
I love it! Never had any issues with my here at all. The staff are really nice. Even my kids love it!
Atmosphere: 4
Food: 5
Service: 5
Omg, the workers are the best. There are the most attentive and hard working worker I've ever seen at a McDonald's. They do a good job and are very clean. Foods good 10/10
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
The best place my kids ever went and for me, the food was amazing
Atmosphere: 5
Food: 5
Service: 5
As a driver i can say : not fast food and bad service
Atmosphere: 1
Food: 1
Service: 1
I Haven't Been To That McDonald's In Years In Brentwood They Remodel It
Atmosphere: 5
Food: 4
Service: 5
I had an extremely disappointing experience at McDonald’s due to the unprofessional behavior of a manager named Mirna. From the moment we addressed our concern, she was rude and gave us an unnecessary attitude. We were missing items from our order, and instead of helping us resolve the issue, she accused us of lying, which was both insulting and uncalled for. To make matters worse, the food we did receive was of poor quality cold, stale, and nothing like what we’ve come to expect from McDonald’s. This kind of treatment and service is unacceptable, especially from someone in a managerial position.
Atmosphere: 1
Food: 1
Service: 1
We just stopped for coffee- always the best.
Service: 5
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