The tables are always dirty and the owner/manager always has a mean face, it is never pleasant when that woman is there and I can tell the employees are scare of her.
Atmosphere: 1
Food: 4
Service: 1
JD
I haven’t been to a Carvel in years and we stopped in after have a lousy dinner at a nearby restaurant. CARVEL IS ALWAYS GREAT AND CAN CHANGE YOUR MOOD QUICKLY!
Food: 5
Service: 5
Maya C
Nothing special about this Carvel. It is your regular old ice cream store. Lots of flavors and toppings available as well as flying saucers, ice cream cakes and more. Staff was nice during my visit, note there is nowhere to sit inside or outside besides one table and a bench, so it is mostly a to go place. Clean, and affordable. 3/5
Vegetarian options: It’s ice cream, it’s vegetarian. Note, maybe one or two vegan options (sorbet) if any. Call ahead.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Oreo Cookie Sundae Dasher, Fudgie the Whale Cake
Jeff P
Zero reason to go to this Carvel when there are others in the vicinity that are much superior in service and ice cream. The Briarcliff Carvel frequently gets orders wrong and/or doesn’t have them ready on time, and sometimes has freezer burned cake to boot (when buying from the freezer). The flying saucers seem underfilled as well. The owners are indifferent (at best) to these miscues, although rude would be a more apt description. The only thing going for this franchise is that they sell the ice cream on the sign, which I still believe is the best self serve there is.
Atmosphere: 1
Food: 3
Service: 1
nelzerogreene
This Carvel was horrible under the old owner who passed away two years ago I believe. Since then, this Carvel has been a very pleasant experience. The new owner has been great regarding special order cakes too.
Suchitra Kamath
A convenient location to satisfy your ice cream cravings. The staff are courteous and friendly.
pinchas milstein
WORKERS ARE NICE HOWEVER THE PLACE GIVE THE FLYING SAUCES WITH LESS QUANTITY OF ICECREAM IN COMPARE TO OTHER CARVELS AND THEY CHARGE MORE THAN OTHER PLACES. ALSO THEY CHARGE 3% MORE IF YOU USE C. CARD, WHICH I THINK IT'S ILIGALL
Abby Ellsworth
Love this store, they have some of the best cakes and the ice cream is delicious
Don't trust this store. I ordered a $40 order on GrubHub to only get 1 single scoop ice cream delivered. No emails, text or call was made. When I called Carvel they worker said they " updated the app with the new items out of stock with grub hub so you won't be charged" LIES!! I was charged my full $40 order and a $6.99 delivery charge for a single scoop of ice cream!!! If you can't complete more than 2/3 of a big order don't take the order do the right thing you wasted my time And the poor delivery driver who now lost the money he was going to make because GrubHub is going to take it from somebody and I bet it's not you guys
Bruce Wilson
It's what you would expect. Very clean. Today was National Ice Cream Day. Couldn't resist
martha plascencia
We were visiting some friends in Briarcliff manor and decided to stop at Carvel in 1874 Pleasantville rd, Briarcliff manor, what a disappointment, the cashier had a horrible and racist customer service.. I will not recommend this place to anyone.. the girl name on receipt Livia was so racist and unwilling to do anything.. Horrible experienceWe always go to the carvel at Cortlandt manor and they are NOT racist at all, excellent staff and manager..
wowsers V3
This place truly sucks I asked for a sundae dasher but not once twice they gave me the wrong thing and already made it I spoke up and apparently she could not hear me pleseant ville carvel is 10x better go to the pleaseant ville one not this one!
caro aguayo
The costumer service was bad the lady was unfriendly and rude to take orders beside that the ice cream was good but I would prefer to drive a little longer to go to another location or check out new ice cream places
The tables are always dirty and the owner/manager always has a mean face, it is never pleasant when that woman is there and I can tell the employees are scare of her.
Atmosphere: 1
Food: 4
Service: 1
I haven’t been to a Carvel in years and we stopped in after have a lousy dinner at a nearby restaurant.
CARVEL IS ALWAYS GREAT AND CAN CHANGE YOUR MOOD QUICKLY!
Food: 5
Service: 5
Nothing special about this Carvel. It is your regular old ice cream store. Lots of flavors and toppings available as well as flying saucers, ice cream cakes and more. Staff was nice during my visit, note there is nowhere to sit inside or outside besides one table and a bench, so it is mostly a to go place. Clean, and affordable. 3/5
Vegetarian options: It’s ice cream, it’s vegetarian. Note, maybe one or two vegan options (sorbet) if any. Call ahead.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Oreo Cookie Sundae Dasher, Fudgie the Whale Cake
Zero reason to go to this Carvel when there are others in the vicinity that are much superior in service and ice cream. The Briarcliff Carvel frequently gets orders wrong and/or doesn’t have them ready on time, and sometimes has freezer burned cake to boot (when buying from the freezer). The flying saucers seem underfilled as well. The owners are indifferent (at best) to these miscues, although rude would be a more apt description. The only thing going for this franchise is that they sell the ice cream on the sign, which I still believe is the best self serve there is.
Atmosphere: 1
Food: 3
Service: 1
This Carvel was horrible under the old owner who passed away two years ago I believe. Since then, this Carvel has been a very pleasant experience. The new owner has been great regarding special order cakes too.
A convenient location to satisfy your ice cream cravings. The staff are courteous and friendly.
WORKERS ARE NICE HOWEVER THE PLACE GIVE THE FLYING SAUCES WITH LESS QUANTITY OF ICECREAM IN COMPARE TO OTHER CARVELS AND THEY CHARGE MORE THAN OTHER PLACES. ALSO THEY CHARGE 3% MORE IF YOU USE C. CARD, WHICH I THINK IT'S ILIGALL
Love this store, they have some of the best cakes and the ice cream is delicious
Love carvel
Good variety of products
Restaurantji Recommends
Don't trust this store. I ordered a $40 order on GrubHub to only get 1 single scoop ice cream delivered. No emails, text or call was made. When I called Carvel they worker said they " updated the app with the new items out of stock with grub hub so you won't be charged" LIES!! I was charged my full $40 order and a $6.99 delivery charge for a single scoop of ice cream!!! If you can't complete more than 2/3 of a big order don't take the order do the right thing you wasted my time And the poor delivery driver who now lost the money he was going to make because GrubHub is going to take it from somebody and I bet it's not you guys
It's what you would expect. Very clean. Today was National Ice Cream Day. Couldn't resist
We were visiting some friends in Briarcliff manor and decided to stop at Carvel in 1874 Pleasantville rd, Briarcliff manor, what a disappointment, the cashier had a horrible and racist customer service.. I will not recommend this place to anyone.. the girl name on receipt Livia was so racist and unwilling to do anything.. Horrible experienceWe always go to the carvel at Cortlandt manor and they are NOT racist at all, excellent staff and manager..
This place truly sucks I asked for a sundae dasher but not once twice they gave me the wrong thing and already made it I spoke up and apparently she could not hear me pleseant ville carvel is 10x better go to the pleaseant ville one not this one!
The costumer service was bad the lady was unfriendly and rude to take orders beside that the ice cream was good but I would prefer to drive a little longer to go to another location or check out new ice cream places
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