Donato’s Trattoria
1147 Pleasantville Rd, Briarcliff Manor
(914) 923-8268
Recent Reviews
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Donato's is a neighborhood gem! The salads are always fresh and delicious and the fig pizzette is my absolute favorite dish! The staff are always friendly and attentive! I highly recommend Donato's! It's a must try!
Atmosphere: 5
Food: 5
Service: 5
Always a pleasure when I order from here. Whether it’s the quality of food, how fast my order is ready for me, or the service it’s always 5 stars. Every time I stop in, I enjoy the friendly banter with staff when preparing my order!
Atmosphere: 5
Food: 5
Service: 5
The best food and service around!!!
Atmosphere: 5
Food: 5
Service: 5
The bold white guy that makes the pizza is such a horrible person! Such an attitude towards the costumers and even the workers. I would not wanna come back just because I cannot stand this dude. The servers are welcoming and sweet but this dude needs a reality check.
I ordered take-out & the food was pretty bad. I called to complain & spoke to the owner which he explained the best he could do is comp the next order. Sadly I won't try this place again. UPDATE! Due to the owner's response we reached out because there wasn't any emails sent or refund offer made just as in my original review. Yet again, there was ONLY a comp offer. Fabricated responses due to honest reviews will get u nowhere fast with potential customers.
Atmosphere: 4
Food: 1
Service: 4
The pasta was creamy.
The fish was tender and flavorful.
The food was delicious, the service prompt and friendly.
Atmosphere: 4
Food: 5
Service: 5
We had a delicious meal at Donato’s Trattoria! Our server was attentive and we never felt rushed. The food was superb and my husband and I both loved our entrees!
Atmosphere: 4
Food: 5
Service: 5
Delish always!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Came in on a lovely Sunday, food was great! I had the penne alla vodka and was able to add a chicken cutlet. One of my favorites.
Atmosphere: 5
Food: 5
Service: 5
Amazing food! I was craving some good pasta and this place delivered! I’d recommend to everyone!
Atmosphere: 5
Food: 5
Service: 5
The primary waiter, Juan Carlos, has been there since they opened. He is very nice, attentive, and extremely knowledgeable about the menu options. The kitchen staff deals well with dietary restrictions/preferences. The owner, Phil, is often present and has specials every week, Friday through Thursday. Weekly specials usually include appetizer options, and pasta, meat and fish entree options. The extensive menu includes not only Italian staples, but also burger and sandwich options, with fries that stay crispy. Although I wouldn’t necessarily have expected it at an Italian restaurant, the sirloin steak is always tender, cooked exactly as ordered, and delicious! Make sure you look at the plentiful and exquisite salad options full of fresh ingredients!
Atmosphere: 5
Food: 5
Service: 5
My family and I are loyal customers and consistently enjoy your pizzas. However, during a recent pick-up order today, we encountered an issue that left us quite disappointed. Our order was incomplete due to an oversight during the phone order process. Furthermore, we witnessed a staff member (same girl who took my order) handling pizza slices directly with their bare hands, then placing them into a box for another customer. This lack of hygiene was deeply concerning and unsanitary.
We understand that mistakes happen, but this incident raises serious concerns about both order accuracy and food safety protocols. We kindly request your attention to these matters to prevent similar situations in the future. Improved staff training, particularly regarding order taking and food handling procedures, would significantly enhance customer satisfaction and ensure compliance with hygiene standards. We value your establishment and hope to see improvements in these areas.
Service: 1
Not only was the food delicious, but I called donatos for an impromptu bday party for my daughter and they could not have been more accommodating. Warm and cozy atmosphere - we will back for sure!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Drunken Chicken
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