I had the worst experience this morning at 7:02am. I come to this DD open never had a problem always polite and courteous. This young made my drink wrong and was very dismissive. Now I have to find another DD for my morning commute because he works the early morning shift. Horrible
Alana A
I went on 12/22 around 1:28pm to pick up my order. I WATCHED the young Hispanic woman make my dunkalatte with Oat Milk. I WATCHED her pour it with my own eyes. When she put it on the counter, I told her I didn’t ask for oat milk because it comes with coffee milk. She turns to the young Hispanic man and says something to him in Spanish. He then turns to me and tells me it’s coffee milk. I told him it wasn’t, because she just poured oat milk; can they make it order. The girl storms off to go remake the drink she made wrong. I say to the guy, “all she had to do was apologize and remake it”. He says to me “all the extra commentary isn’t needed”. Excuse me? You guys made a mistake and you’re telling me I don’t have a right to be frustrated when you just told me you made my drink the right when even though I was watching? The guy proceeded to argue with me telling me again “the commentary wasn’t needed”. Terrible service, terrible training, and terrible conflict resolution. I come here EVERYDAY and I swear I will never spend another dime at this location. Rude service and incompetent staff.
Atmosphere: 1
Food: 1
Service: 1
Aina Armstrong
Got two cappuccino’s this morning. They were iced cold. I didn’t realize it until I was already on the road. Very annoying. If you want to charge Starbucks prices, you need to serve hot coffee.
Food: 1
Amanda Bromberg
Probably the worst Dunkin’ in the area. My beverages are usually not made correctly and they don’t know how to properly heat up the sandwiches. The heat inside the croissant was cold. Employees don’t care enough to help. What a shame.
Atmosphere: 1
Food: 1
Service: 1
Ayesha Aslam
Bad service the lady at the front desk was very rude Egg patty in the croissant was cold too
Atmosphere: 1
Food: 1
Service: 1
Kenny Schaefer
Worst service at a Dunkin
Atmosphere: 4
Food: 4
Service: 2
Tim Lezon
Quick and easy with dunkin app
Atmosphere: 4
Food: 4
Service: 4
N Cruz
Donuts !!! French cruller my favorite
Atmosphere: 5
Food: 5
Service: 5
D.
Spent 15 min waiting to figure out they simply forgot my curbside pickup 🤦♂️
Atmosphere: 3
Food: 3
Service: 1
Rick Searles
This is my go-to place. Get the rewards app & eat & drink free.
The night shift staff needs to be trained properly i ask a muffin with butter and neither one of the staff knew how to prepare it. First muffin- she tosted and handed to me so I ask her if she put butter she said you had to say that at the register which I did so she took it back and when done I checked and it literally looks like she made a hole in the middle with her fingers and got a chunk of butter and threw it in there.
Second muffin- the guy did it. It was better but still not the right way to do it.
Atmosphere: 3
Food: 1
Service: 1
Desmond Brown
I love Dunkin Donuts but I did not get to visit this one. I gave it one star because I did not get to experience the customer service, of which I am sure would have been great.
Atmosphere: 1
Food: 1
Service: 1
Tad Hunt
Just your normal D&D. Made my order online, walked in and walked out!
Atmosphere: 4
Food: 4
Service: 4
Maya C
Never any issues at this Dunkin, good location. Usually have tons of donuts/bagels and staff is nice. Overall pretty clean and easy fast service! Recommended, will be returning.
I had the worst experience this morning at 7:02am. I come to this DD open never had a problem always polite and courteous. This young made my drink wrong and was very dismissive. Now I have to find another DD for my morning commute because he works the early morning shift. Horrible
I went on 12/22 around 1:28pm to pick up my order. I WATCHED the young Hispanic woman make my dunkalatte with Oat Milk. I WATCHED her pour it with my own eyes. When she put it on the counter, I told her I didn’t ask for oat milk because it comes with coffee milk. She turns to the young Hispanic man and says something to him in
Spanish. He then turns to me and tells me it’s coffee milk. I told him it wasn’t, because she just poured oat milk; can they make it order. The girl storms off to go remake the drink she made wrong. I say to the guy, “all she had to do was apologize and remake it”. He says to me “all the extra commentary isn’t needed”. Excuse me? You guys made a mistake and you’re telling me I don’t have a right to be frustrated when you just told me you made my drink the right when even though I was watching? The guy proceeded to argue with me telling me again “the commentary wasn’t needed”. Terrible service, terrible training, and terrible conflict resolution. I come here EVERYDAY and I swear I will never spend another dime at this location. Rude service and incompetent staff.
Atmosphere: 1
Food: 1
Service: 1
Got two cappuccino’s this morning. They were iced cold. I didn’t realize it until I was already on the road. Very annoying. If you want to charge Starbucks prices, you need to serve hot coffee.
Food: 1
Probably the worst Dunkin’ in the area. My beverages are usually not made correctly and they don’t know how to properly heat up the sandwiches. The heat inside the croissant was cold. Employees don’t care enough to help. What a shame.
Atmosphere: 1
Food: 1
Service: 1
Bad service the lady at the front desk was very rude
Egg patty in the croissant was cold too
Atmosphere: 1
Food: 1
Service: 1
Worst service at a Dunkin
Atmosphere: 4
Food: 4
Service: 2
Quick and easy with dunkin app
Atmosphere: 4
Food: 4
Service: 4
Donuts !!! French cruller my favorite
Atmosphere: 5
Food: 5
Service: 5
Spent 15 min waiting to figure out they simply forgot my curbside pickup 🤦♂️
Atmosphere: 3
Food: 3
Service: 1
This is my go-to place. Get the rewards app & eat & drink free.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin
Restaurantji Recommends
Great service by the staff at this location!
Atmosphere: 5
Food: 5
Service: 5
The night shift staff needs to be trained properly i ask a muffin with butter and neither one of the staff knew how to prepare it.
First muffin- she tosted and handed to me so I ask her if she put butter she said you had to say that at the register which I did so she took it back and when done I checked and it literally looks like she made a hole in the middle with her fingers and got a chunk of butter and threw it in there.
Second muffin- the guy did it.
It was better but still not the right way to do it.
Atmosphere: 3
Food: 1
Service: 1
I love Dunkin Donuts but I did not get to visit this one. I gave it one star because I did not get to experience the customer service, of which I am sure would have been great.
Atmosphere: 1
Food: 1
Service: 1
Just your normal D&D. Made my order online, walked in and walked out!
Atmosphere: 4
Food: 4
Service: 4
Never any issues at this Dunkin, good location. Usually have tons of donuts/bagels and staff is nice. Overall pretty clean and easy fast service! Recommended, will be returning.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
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