I waited in line to get a cup of coffee for 20 minutes. There was 1 person in the drive through and 2 workers. They looked at me once. I was on crutches the whole time. Three people behind me left. When they finally helped me, they made no mention of having a person on crutches wait, no apology or anything. If anything, they were short WITH ME. Never coming back to this one and it’s on my way to work everyday. They just lost my business. I can just the Stewart’s down the road
Atmosphere: 2
Food: 3
Service: 1
Katie T
My mom went through the drive through last week and ordered a coffee. She normally pays with her debit card but had cash and decided to just give the rest as a tip. The staff working that day had the audacity to complain that they had to split a dollar tip right in front of my mom. It made her feel less than. Coming from someone that used to survive off tips, they are not mandatory! Tipping is for good service, and to have the audacity to complain is crazy and highly unprofessional! Never again.
Atmosphere: 1
Food: 2
Service: 1
JEM Ma
The last 5-6 months the quality of what you get for the price has gone downhill, a lot. A favorite of ours is avocado toast with bacon, which is almost $6 (bacon is an extra dollar). Most of the time the toast is not toasted & about half the time they forget the bacon. When they don't forget the bacon, it's raw & we pay a dollar for 4 or 5 ripped pieces of bacon. Today we got 2 of these toasts, not toasted, not covered in avocado, with 3 pieces of raw bacon. It is getting ridiculous.
Atmosphere: 3
Food: 2
Service: 2
Blanche Dellafiora
Friendly attentive staff. Had to get my pumpkin muffin! Delicious!
Atmosphere: 5
Food: 5
Service: 5
marianne milton
Worst Dunkin I have ever been in....after several visits to this place. My experience today in the drive through: asked for egg/cheese wakeup wrap. Got bacon in it so Iparked & went into store. Although there were only two cars in drive through, there was a party of 5 in store. Tried to find staff who would talk to me. I was ignored because they claim they were so busy and I had come in after the other party. Even though as I had been served I was clearly first. Nevertheless, they made me wait while my coffee was getting cold in the car. Then when I asked for my refund as a plain wrap is cheaper than one with bacon,line. they insisted they were busy & I would have to wait AGAIN I left and called asking for tel # for Management. Put me on hold for 5 min and then said they couldn't give it out, but to go on-line. SO MANAGEMENT, HERE I AM ON LINE. Also, ought to train Managers not to continually argue with customers and insist that they are right and customer is wrong, Avoid this place and go to Amsterdam where they, at least, get the orders right.
Atmosphere: 1
Food: 3
Service: 1
Noah Russo
Asked for strawberry cream cheese and they gave me regular cream cheese, ain’t that difficult
Atmosphere: 1
Food: 1
Service: 1
Todd Witson
Not going to lie. This dunkin was on top of their game. The cashier was really friendly and we had a big group of 15 dudes and she didn’t get flustered. The chefs in the back cooked the food quick and snappy. Thank you so much. We will not forget you, keep it up!
Atmosphere: 5
Food: 5
Service: 5
M Mb
Very dismissive of doordashers. Hard to get their attention even when they were not busy
Atmosphere: 3
Food: 3
Service: 3
Charlie
So, we were treated like royalty today by Kalina and friends. Thanks for making our day an extra special one.!
So to start they charge for pup cups - it made sense when it was a munchkin and whip cream in a cup - then they downgraded it to a mouth wash cup with only whip cream BUT STILL CHARGED?! Sure. Now I order munchkins on top of it. I only come here for the pup cups when my rescue dog makes huge strides in his training and socializing.
Today was a huge day where he let a man he didn’t know pet him without getting scared. I was so excited to take him to get a celebration pup cup and I stupidly thought I could get a drink for myself. I get to the window after 20 minutes and specifying my order multiple times to have a pup cup and they tell me they didn’t charge me and I’d have to wait in line again.
A cup. Of whip cream. A 2 inch cup of whip cream.
When we pulled out without his pup cup he started crying his heart out, he’s a husky and almost never howls but today he was screaming. It broke my heart. So now we’re another 15 minutes out at a different dunkin because I’m over giving my business to a place that cares this little about their customers and animals.
I tried pup cups at home also, he likes going through drive thrus and the car rides, it’s a whole celebration experience for him. This was so upsetting.
Atmosphere: 1
Food: 1
Service: 1
Barb Hume
The girl was great!!
Atmosphere: 5
Food: 5
Service: 5
arthur lafey
Employees attentive ,and friendly , good choice of donuts . Easy parking also handicap parking close to door .easy in and out , corner of rt 30 and highway 29.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Apple Fritter, Egg and Cheese, Donuts, Bagels
Great coffee!
I waited in line to get a cup of coffee for 20 minutes. There was 1 person in the drive through and 2 workers. They looked at me once. I was on crutches the whole time. Three people behind me left. When they finally helped me, they made no mention of having a person on crutches wait, no apology or anything. If anything, they were short WITH ME. Never coming back to this one and it’s on my way to work everyday. They just lost my business. I can just the Stewart’s down the road
Atmosphere: 2
Food: 3
Service: 1
My mom went through the drive through last week and ordered a coffee. She normally pays with her debit card but had cash and decided to just give the rest as a tip. The staff working that day had the audacity to complain that they had to split a dollar tip right in front of my mom. It made her feel less than. Coming from someone that used to survive off tips, they are not mandatory! Tipping is for good service, and to have the audacity to complain is crazy and highly unprofessional! Never again.
Atmosphere: 1
Food: 2
Service: 1
The last 5-6 months the quality of what you get for the price has gone downhill, a lot. A favorite of ours is avocado toast with bacon, which is almost $6 (bacon is an extra dollar). Most of the time the toast is not toasted & about half the time they forget the bacon. When they don't forget the bacon, it's raw & we pay a dollar for 4 or 5 ripped pieces of bacon. Today we got 2 of these toasts, not toasted, not covered in avocado, with 3 pieces of raw bacon. It is getting ridiculous.
Atmosphere: 3
Food: 2
Service: 2
Friendly attentive staff. Had to get my pumpkin muffin! Delicious!
Atmosphere: 5
Food: 5
Service: 5
Worst Dunkin I have ever been in....after several visits to this place. My experience today in the drive through: asked for egg/cheese wakeup wrap. Got bacon in it so Iparked & went into store. Although there were only two cars in drive through, there was a party of 5 in store. Tried to find staff who would talk to me. I was ignored because they claim they were so busy and I had come in after the other party. Even though as I had been served I was clearly first. Nevertheless, they made me wait while my coffee was getting cold in the car. Then when I asked for my refund as a plain wrap is cheaper than one with bacon,line. they insisted they were busy & I would have to wait AGAIN I left and called asking for tel # for Management. Put me on hold for 5 min and then said they couldn't give it out, but to go on-line. SO MANAGEMENT, HERE I AM ON LINE. Also, ought to train Managers not to continually argue with customers and insist that they are right and customer is wrong, Avoid this place and go to Amsterdam where they, at least, get the orders right.
Atmosphere: 1
Food: 3
Service: 1
Asked for strawberry cream cheese and they gave me regular cream cheese, ain’t that difficult
Atmosphere: 1
Food: 1
Service: 1
Not going to lie. This dunkin was on top of their game. The cashier was really friendly and we had a big group of 15 dudes and she didn’t get flustered. The chefs in the back cooked the food quick and snappy. Thank you so much. We will not forget you, keep it up!
Atmosphere: 5
Food: 5
Service: 5
Very dismissive of doordashers. Hard to get their attention even when they were not busy
Atmosphere: 3
Food: 3
Service: 3
So, we were treated like royalty today by Kalina and friends. Thanks for making our day an extra special one.!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great quick stop along Rte. 30
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Very clean, fast friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Ruined my dogs day.
So to start they charge for pup cups - it made sense when it was a munchkin and whip cream in a cup - then they downgraded it to a mouth wash cup with only whip cream BUT STILL CHARGED?! Sure. Now I order munchkins on top of it. I only come here for the pup cups when my rescue dog makes huge strides in his training and socializing.
Today was a huge day where he let a man he didn’t know pet him without getting scared. I was so excited to take him to get a celebration pup cup and I stupidly thought I could get a drink for myself. I get to the window after 20 minutes and specifying my order multiple times to have a pup cup and they tell me they didn’t charge me and I’d have to wait in line again.
A cup. Of whip cream. A 2 inch cup of whip cream.
When we pulled out without his pup cup he started crying his heart out, he’s a husky and almost never howls but today he was screaming. It broke my heart. So now we’re another 15 minutes out at a different dunkin because I’m over giving my business to a place that cares this little about their customers and animals.
I tried pup cups at home also, he likes going through drive thrus and the car rides, it’s a whole celebration experience for him. This was so upsetting.
Atmosphere: 1
Food: 1
Service: 1
The girl was great!!
Atmosphere: 5
Food: 5
Service: 5
Employees attentive ,and friendly , good choice of donuts . Easy parking also handicap parking close to door .easy in and out , corner of rt 30 and highway 29.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Apple Fritter, Egg and Cheese, Donuts, Bagels
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