Pizza Plus

5 Main St, Camden
(315) 245-4950

Recent Reviews

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Brandon Palmer

Was in town and got pizza and wings here. Had'nt had it since I worked in Camden years ago.. really great wings, some of the best I have had. Pizza is solid as well. A must stop if in

Atmosphere: 5

Food: 5

Service: 5

DD GH

Best pizza spot!! Super chill dining area and amazing wings!! The staff are really nice and helpful!!

Atmosphere: 5

Food: 5

Service: 5

David Bartlett

Great food and the employees are amazing (:

Atmosphere: 5

Food: 5

Service: 5

Brad Kingdollar

Solid pizza, everything was ready when they told me it would be, got everything that I asked for and was impressed with the quality of food, would definitely go again!

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Wings

Joseph Cromp

I love pizza plus it's a great place to visit and have some good food with a great atmosphere the service it great and the people who work there are very professional 😀 👍 👌 😉

Atmosphere: 5

Food: 5

Service: 5

Dylan Kingsley

They have the best calzone and food in general. Their people are very professional and nice.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mozzarella Sticks, Sheet Pizza, Pizza Slices, Chicken Fingers, Buffalo Chicken, Buffalo Chicken Pizza, Wings, Chicken Wings, Small French Fries

Erica Lenway

2nd time in a row pizza order was wrong. Ordered pizza with SAUSAGE, GREEN PEPPERS & ONIONS over the phone, both times made pizza with sausage pepperoni and onions. Both orders I had the girl taking order to read order back to me to confirm. She read back exactly what I ordered but yet the pizzas made were not what ordered. When I call back to tell manager on duty Eathan the issue as simply and nicely I can, the response I received back was they can make me another pizza and I can come pick up or I can have a credit for the toppings that were not correct. I live 20 minutes away and it's not worth the time or effort for me to run back n forth. I asked for a credit in which he couldn't tell me what amount he could offer me for the mix up. Asked for a call back. Eathan states I should get a call back from either him or owner Jenna. Just want results. First time they screwed up order was over $80 and the 2nd time order over 65$. Frustrating with the customer service and product. Hopefully this can be corrected.

Atmosphere: 2

Food: 4

Service: 2

PLB

It would be nice if you answered your phone professionally and said the name of your business then you blocked my phone number and you miss out on my sale. Good luck.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Buffalo Chicken Pizza, Wings

The best chicken bacon ranch pizza I have ever had. Significantly less greasey than others places in town. Wings were really great. Prices aren't terrible. Service was good. Would definitely recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mozzarella Sticks, Wings, Chicken Wings

Nic Barker

What kind of pizza place dosent do slices? Go some place else.

Service: 1

Gage Carlson

15.00 for a medium salad.

Atmosphere: 1

Food: 2

Service: 1

Joseph Gilbert

Honestly, I wasn’t going to write this, but I’ve been in customer service 30+ years. I’m currently a quality analyst, evaluating and coaching people on their customer service performance. It would go against my principles not to say something.
First, I want to make it clear that this post is not about the food. Their food is superior at Pizza Plus! My family has been ordering from them for years, trying much of what’s on the menu, and so far we’ve had absolutely no complaints!
I will say that the staff have always been friendly, whether on the phone or in person. However, conversing with the owner is a completely different story. I had a negative experience with her before. She was rude to me on the phone. Knowing that we all have our bad days, I didn’t make a big deal about it, so I didn’t say anything. As always, the food was excellent!
Fast forward to roughly 2 weeks ago. I phoned in an order for delivery. The gentleman that took my order was very respectful and courteous. After I gave him my order, he asked if I could hold so he could get the total amount. This is the point where things went downhill. After a minute or 2 the owner picks up and in a loud and frustrated manner she says “yeah, can I help you? I was caught off guard and said that I was just holding for my total. She then proceeded to say “well, you’re gonna have to wait, I’m short staffed, it’s hot in here and I’m trying to keep up.” Then proceeds to put me on hold before I could respond. I couldn’t believe the manner in which she was talking to me. So when she returned I told her that I was going to make it very easy, and then asked her to cancel my order. She asked me why, and I told her that it was the way she was talking to me and treating me. She then got defensive and again stated how hot it was(she said 100 degrees)and that she’s short staffed. Now I get that it’s hot and it really sucks cooking in the heat. But that is no excuse for treating a customer poorly and making them feel like they inconvenienced you by ordering food on a hot night. I can relate, on 4th of July, I was stuck behind a big blackstone grill ALL day in the sun, cooking in extreme heat. I was exhausted, sweating and on edge. But I didn’t express those frustrations onto my guests because that would be uninviting and rude. THAT is how I felt during this call. I tried to empathize with her using the Blackstone grill example. However, the only words I got out were “I get it”. She interrupted and said “No! You don’t get it”. And proceeded to list all of her frustrations again. It was clear that I was getting nowhere with her, so I told her ( while she is still talking about her problems) to please cancel my order and hung up.
Again, I debated on whether or not to post this. But I’m really hoping that the owner reads this, takes this to heart and understands that I’ve been a long time customer, ordering at least once a week(sometimes multiple times weekly). But sadly(because I really like their food) I will not be ordering from them any longer, solely based on the way I was treated. I have no ill will towards her or Pizza Plus. The food here is really fantastic. I mainly order out, but when I go in, the atmosphere is good. However, in my opinion (and I know I’m not alone), frustration, exhaustion, heat, and mental state all are valid reasons to feel that those emotions, almost to the point of exploding. The key is to find a coping mechanism to help deal with these moments, rather than taking them out on your customers. After all, most people will choose superior customer service with a mediocre product over a superior product with mediocre service. Thank you.

Atmosphere: 3

Food: 5

Recommended dishes: Pizza Slices, Chicken Fingers, Buffalo Chicken Pizza, Steak & Cheese, Chicken Wings

Matthew Spellicy

Always awesome food

Atmosphere: 5

Food: 5

Service: 5

Eric Yaddow

We ordered for the first time today and the pizza was fantastic. It appears that we have a new pizza favorite here in Camden. We highly recommend them.

Food: 5

Service: 4

Dave Barry

The food was good but the staff was poorly trained. No one new the wifi password, decor was cluttered, post it notes near the phone was

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: Buffalo Chicken Pizza

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