Carvel
530 Westbury Ave, Carle Place
(516) 333-1349
Recent Reviews
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This is still the best soft serve ice cream of all time.
Atmosphere: 5
Food: 5
Service: 5
Carvel, love it!
Atmosphere: 5
Food: 5
Service: 5
Take your receipts people! I bought a medium cake for $32, to celebrate my aunt who had just purchased a house. I paid by credit card, declined the receipt and walked out of the store.
A few days later, I checked my credit card and realized I had been overcharged by $19. I called the store to explain that I had bought a cake for $32 but was charged $51 inadvertently. The person answering the phone told me they would check the cameras and call me back. She called me back quickly and said they couldn’t check the cameras but what I said wasn’t possible because the $52 receipt showed 3 different items. I explained to her that I would be happy to email over a time stamped picture of the cake. After the woman basically called me a liar and said she would have the owner call me. A few days went by and I never got a call, I followed up a couple of times demanding to speak to the owner. The woman eventually said again I was wrong but she said that the owner offered to refund me for the entire $52 as he “didn’t want any trouble.” I explained to the woman that I only wanted to be refunded for the $19 difference as I did indeed purchase the $32 cake. I demanded for the owner to call me but he never did.
Atmosphere: 1
Food: 1
Service: 1
Carvel is Carvel I get it. This place changed hands a few years back and new owners don't give two damns. If you want to cater to a small neighborhood then at least respect their time on your busiest night of Wednesday when any Carvel fan knows it's BOGO on sundaes (minus the toppings of course that this outlet is more than happy to charge for). To have one employee on your busiest night outside of weekends is just totally out of pocket. I wish the place would be sold again to someone that respects the community or cares the least iota about how to manage a business. Terrible terrible service. (Ps- you can get Carvel anywhere you do not have to exclusively use this one. #lifehack)
Atmosphere: 1
Food: 3
Service: 1
This location is overpriced somehow?? And gave such a small amount of ice cream.
Disappointed.
When you are not sure which ice cream shop to go to, you can always find Carvel ? Never disappoints.
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Very friendly place to go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Ripped off. $15 for a cola float and child's cup. Didn't know how to make a float even after I explained . Used a mini can of Coca Cola. I mentioned it on my FB page and was blown away by how many people will not go back, stale ice cream, high prices, bad and rude service mentioned by over 25 people . I threw away my "float" when I got home it was gross.
Atmosphere: 1
Food: 1
Service: 1
Nice little place
Atmosphere: 5
Food: 5
Service: 5
Went there for a milkshake and cake. The cashier was an absolute penny pincher. She was finding any reason to charge such as a small spoonful for crunchiness. They also charge a credit card fee. The milkshake also tasted awful and had to throw it out. Please don’t visit this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Staff doesn't have the slightest idea about their menu items ?
Atmosphere: 2
Food: 4
Service: 1
Terrible service, unpleasant staff, they serve you with a very bad attitude and apart from that the place doesn't look clean at all, like they don't maintain it
Too expensive!
By far the biggest rip off of a Carvel I have ever visited. Was charged over $10 for two small soft serve ice creams with one topping each on I won’t get one free Wednesday. When I asked, why so expensive and if I could see a receipt, both staff members acted like they didn’t understand me at all. For sure, will never be coming to this one ever again.
They have 2 different pricing structures for their soft serve.. on BOGO Wednesday's they charge another $2 on top of the original price for every size. $8.25 for a medium soft serve cup....First time I've ever seen such atrocious price gouging at a Carvel. They also have closed at 9:50PM and not 10PM on Wednesdays the 2 times i have gone in the past month. There are WAY. better Carvels out there, and not far from this one, save your money and go elsewhere.
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