Chipotle Mexican Grill
135 Old Country Rd, Carle Place
(516) 877-7720
Recent Reviews
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Restaurant was very clean, chicken bowl was well filled as well.
Atmosphere: 5
Food: 5
Service: 5
Worst chiptole, horrible customer service, will never go to this shop again
Atmosphere: 1
Food: 1
Service: 1
This place looks very messy and dirty at times and I’m talking about where the employees make your food. It’s a turn off.
Food not fresh, mediocre service, no additional salsa or sources like other places offer.
Atmosphere: 1
Food: 1
Service: 3
I’ve never been skimped on food this bad in any other chipotle, y’all are selling bowls of air.. it 100% changed what I was going to originally purchase from the store.
Service: 1
Workers were very sloppy
Atmosphere: 1
Food: 1
Service: 1
Service was bad. Portion size was not upto chipotle standard. Used to serve standard portion size normally but today was terrible
Atmosphere: 3
Food: 4
Service: 2
small bowl, and my steak was literally just fat
Atmosphere: 2
Food: 2
Service: 2
Please make Carne Asada part of your regular menu. It's always SOOOO good!!! I hope corporate sees this.
Atmosphere: 5
Food: 5
Service: 5
Could just be my bad luck but it seemed to me that it was just favoritism at its finest. Went on a Saturday evening when it wasn’t full at all no line ahead of me or behind me just wanted white rice and they didn’t have at the moment but for the people in front of us with 2 kids they had no issue just hopping over the counter and grabbing from the to go section and grabbing heaping spoonfuls . When it came to my turn the man at the counter said they didn’t have rice and was 30 minute wait. I had just taken my quesadilla that they only make online for whatever reason and moved on. I understand rules are a thing but when there’s a line and you don’t have a certain something it’s not fair to just accommodate one customer and not the rest.
Will be avoiding this location from now on, customer service matters!!
Atmosphere: 1
Service: 1
Restaurantji Recommends
My sister and parents bought food from here recently and it was about as good as any other Chipotle we've ordered from. However, when my sister's card got bounced due to it being a payment from somewhere that's not close to where we normally live (we were helping her move into an apartment from out of state), the manager was gracious enough to cover the cost for her...for an order that was not insignificant (5 bowls). Big props for that alone.
Atmosphere: 4
Food: 4
Service: 5
If I could give a minus 20 stars I would do it. For the 15th time my order arrived late and wrong with a bunch of missing items. No more of this place for me. Stay away.
Food: 1
Service: 1
Constantly runs out of steak. Always a 25 minute wait. The young man serving looks disgruntled and dissatisfied and should NOT be serving customers. Very bad attitude, needs some customer service training. Time of service approx 7:52pm 7/10/2025.
Service: 1
Could have maintained a bit better. The staff are tiny but irresponsible if I can say so.
Atmosphere: 3
Food: 5
Service: 3
The food is good but the brown rice is too old and I chew is so funny.
Atmosphere: 5
Food: 4
Service: 4
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