Nashty employees i asked for milkshake they just gave me littbit ice cream and milk like ice coffee they charge me $7 for it like sweet liquid suger i recommended customers should not go this place
Atmosphere: 1
Food: 1
Service: 1
Anik Rock D' Rozario
The employees have bad attitude and bad service.
Atmosphere: 4
Food: 4
Service: 1
stephen b
Easy parking
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
M C
Workers need customer service training they are rude and condescending, when ordering a refresher drink I politely asked for water in it no green tea response was yeah yeah yeah ok .got my drink color was a bit different lighter, asked if it had water cause of the difference yes yes it does. Ok leave and take a sip and it's a different flavor than what I wanted . Just not going to go back convenient cause it's a drive thru, but that's the only good thing about it. The dunking on jericho across from northshore farms is much better.
Food: 1
Service: 1
Michelle A
The customer service needs an improvement, in the mornings especially people need quick prompt service to manage the start of the hectic day ahead. If a tea is ordered and when the customer asks simple questions like is the sugar placed in the tea and your reply is no then the customer will need sugar packets and something to stir the sugar in the cup. No one wants to hear that you only have two hands as if some of have three and fours and I was asking if something that you should have for seen is coming in a drive Thur setting. I apologize but I think there is a cultural disconnect with the American daily hustle and bustle to the Dunkin Donut Indian staffing. The individual that served me Vijayaraj has a heavy accent that when asking a question he gave a narcissistic stare as if I was suppose to understand not assisting me to understand rather with a helpful smile he replied he only had two hands and ever so slowly he retrieved the items ask and then I had to ask again when he wanted to give enough supplies for one order when two orders was placed.
Service: 2
Anne La
Stale donuts, even in the morning. You also have to wait for the ONLY guy to take your order because everyone else doesn't speak or understand English. Seriously? Where's the fresh donuts? That's what Dunkin Donuts was founded on "freshness." Well NOT in this place.
Atmosphere: 2
Food: 1
Service: 2
Mishel E
Wasted time
Atmosphere: 1
Food: 1
Service: 1
Dave Mays
Coffee was not the greatest. I asked for butter on a bagel, very dry.
Atmosphere: 3
Food: 2
Service: 3
Michelle DeRenzo-Pena
I found a hair in my egg sandwich I got here the other day. Gross I know. I reported it in hopes of a refund or credit. I received a call later on saying they would accommodate me with coffee if I went into the store the next morning. This morning I went in and was rudely greeted by the manager who reluctantly took the order (just coffee not food obviously) safe to say I will not be coming back to this location. Rude staff and uncleanly food preparation.
The only good thing about this specific location is they make the coffee good here. The bathrooms are disgusting though, and always have pee all over the toilet seat and floors . I’ve attempted to use their restroom several times but had to walk out every time cus of the pee everywhere. It’s like no one checks or cleans the bathrooms , if that was in good shape I’d have given 4 or 5 stars
Atmosphere: 1
Food: 5
Service: 3
Ayrin Shathi
Their service is so bad...they don't know about the customer service....horrible place...The manager should trained them properly ....worst experience ever in the Dunkin'
Atmosphere: 1
Service: 1
Macksmom
Clean, friendly, everything is always fresh. Staff is very nice.
Atmosphere: 5
Food: 5
Service: 5
Jaime Carbente
One attention
Atmosphere: 5
Food: 5
Service: 5
Amiel Caleb S
The seating is Amazing,The food was Excellent The ice cream what very nice and so was the cone 10/10 Amazing must come here very clean and comfortable .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado, Bagel Egg and Cheese, Toast, English Muffin
WORST EMPLOYEE EVER RUDE
Atmosphere: 1
Food: 1
Service: 1
Nashty employees i asked for milkshake they just gave me littbit ice cream and milk like ice coffee they charge me $7 for it like sweet liquid suger i recommended customers should not go this place
Atmosphere: 1
Food: 1
Service: 1
The employees have bad attitude and bad service.
Atmosphere: 4
Food: 4
Service: 1
Easy parking
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
Workers need customer service training they are rude and condescending, when ordering a refresher drink I politely asked for water in it no green tea response was yeah yeah yeah ok .got my drink color was a bit different lighter, asked if it had water cause of the difference yes yes it does. Ok leave and take a sip and it's a different flavor than what I wanted . Just not going to go back convenient cause it's a drive thru, but that's the only good thing about it. The dunking on jericho across from northshore farms is much better.
Food: 1
Service: 1
The customer service needs an improvement, in the mornings especially people need quick prompt service to manage the start of the hectic day ahead. If a tea is ordered and when the customer asks simple questions like is the sugar placed in the tea and your reply is no then the customer will need sugar packets and something to stir the sugar in the cup. No one wants to hear that you only have two hands as if some of have three and fours and I was asking if something that you should have for seen is coming in a drive Thur setting. I apologize but I think there is a cultural disconnect with the American daily hustle and bustle to the Dunkin Donut Indian staffing. The individual that served me Vijayaraj has a heavy accent that when asking a question he gave a narcissistic stare as if I was suppose to understand not assisting me to understand rather with a helpful smile he replied he only had two hands and ever so slowly he retrieved the items ask and then I had to ask again when he wanted to give enough supplies for one order when two orders was placed.
Service: 2
Stale donuts, even in the morning. You also have to wait for the ONLY guy to take your order because everyone else doesn't speak or understand English. Seriously? Where's the fresh donuts? That's what Dunkin Donuts was founded on "freshness." Well NOT in this place.
Atmosphere: 2
Food: 1
Service: 2
Wasted time
Atmosphere: 1
Food: 1
Service: 1
Coffee was not the greatest. I asked for butter on a bagel, very dry.
Atmosphere: 3
Food: 2
Service: 3
I found a hair in my egg sandwich I got here the other day. Gross I know. I reported it in hopes of a refund or credit. I received a call later on saying they would accommodate me with coffee if I went into the store the next morning. This morning I went in and was rudely greeted by the manager who reluctantly took the order (just coffee not food obviously) safe to say I will not be coming back to this location. Rude staff and uncleanly food preparation.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The only good thing about this specific location is they make the coffee good here. The bathrooms are disgusting though, and always have pee all over the toilet seat and floors . I’ve attempted to use their restroom several times but had to walk out every time cus of the pee everywhere. It’s like no one checks or cleans the bathrooms , if that was in good shape I’d have given 4 or 5 stars
Atmosphere: 1
Food: 5
Service: 3
Their service is so bad...they don't know about the customer service....horrible place...The manager should trained them properly ....worst experience ever in the Dunkin'
Atmosphere: 1
Service: 1
Clean, friendly, everything is always fresh. Staff is very nice.
Atmosphere: 5
Food: 5
Service: 5
One attention
Atmosphere: 5
Food: 5
Service: 5
The seating is Amazing,The food was Excellent The ice cream what very nice and so was the cone 10/10 Amazing must come here very clean and comfortable .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado, Bagel Egg and Cheese, Toast, English Muffin
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