Tropical Smoothie Cafe

55 Old Country Rd, Carle Place
(516) 414-0989

Recent Reviews

Becky Gotti

I was in a rush this morning and I needed a quick breakfast so I decided to get the Avocolda smoothie. It was super delicious. I was greeted by Terry who was full of energy. I greatly appreciate her recommendations and her customer service. Even though she was taking orders and making smoothies, she still gave each customer her attention, and was super friendly and professional!

Atmosphere: 5

Food: 5

Service: 5

Jenna Adams

Went here on 1/29/24 around 2:30pm and the asian woman was training another employee but she was very rude, aggressive, and harsh to her. It was hard to watch. For this reason solely, I won't be returning.She was so busy treating her coworker poorly that she added full sugar to my no sugar smoothie. I had to throw it out. Waste of money. ??

George Joseph - Photos by Josef

A predictively excellent experience getting my most favorite peanut butter cup smoothie.I was met with a smile and service that was perfect.Highly recommended.

Atmosphere: 3

Food: 5

Service: 5

David Lui

Great

Atmosphere: 4

Food: 4

Service: 4

Fronimakis Anastasia

They're a nice place to have smoothies and sandwiches. Great smoothies and mostly friendly employees and very clean place. A lot of options to choose from and my favorite smoothie is the tripe berry oat. Definitely will be coming back to this

Food: 5

Service: 5

Amanda Serette

I placed an order through Doordash and some miscommunication happened that lead to someone else getting my order [not the driver assigned] and it not being delivered. Even though the order said it was still at the store, it was not. I received a call from a rep at this location explaining the situation then an immediate offer to the solution. After not even a minute, I received another call from the manager [Terri] who apologized profusely for the inconvenience and offered to personally drop a fresh order off to me. She even called back to verify that my order was correct to avoid any further inconvenience.I’ve had many mistakes with previous DoorDash orders at other restaurants and this is the first time that the restaurant has been proactive and actually went above and beyond to fix the situation. Usually, they just report it to DoorDash and cancel the order. I am so thrilled that this location really took the time to do the right thing for their customer, even when it wasn’t a direct customer of theirs. The service that I received from these 2 ladies was a true testament to the care, respect and consideration that they have for their job, the company, and their customers. That extra time they took was more than appreciated. Thank you!!

Service: 5

Manny Coronado

I love this place to come to eat lunchit’s a little high $smoothies on point ? worth coming here.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Smoky Grilled Cheese Sandwich, Chips

Kat E.

I love their smoothies. They are a good portion for the rice. Made from real ingredient's ice is added along with extras like whey, vitamin C ,B and etc. 4 stars is because some of the food menu items are ok. I've had the wraps with are pretty good for the most part. I feel t some of the food is not of good quality but eatable.

Knot U M.

Disgusted. I walked in and waited about five minutes until anyone noticed me because they were too busy playing around. Then I saw onE of the workers who had a mullet haircut with gloves on reaching into the food and started eating it putting the gloves that he makes the food with for customers to his mouth. I'm sure that is a HEALTH CODE violation yuck. My flatbread was drenched in sauced and was not i was so turned off. They need a mature person to over see the young people because they clearly don't care about customer service and hygiene

Megan Fennessy

Terri is the best! Super friendly and professional staff, great food and smoothies, PLEASE keep the Mango Bacon Brie on the menu!

S P

Visited this location about 2 months ago for the first time. Walked in today and Terri says “wait don’t tell me, detox island green”. I couldn’t believe she remembered my order from one time prior!! Absolutely incredible customer service. Terri is just awesome and so friendly, and makes the best smoothie!!

Jai X.

First time visiting this chain on July 20 2023 and ordered a berry smoothie with whey protein. I noticed immediately that the smoothie was too sweet and I told the cashier and she said to me in a very rude tone " next time tell me you don't want sugar in it" well the menu doesn't state you put additional sugar in it so I did not know and BE CAREFUL, WHEN YOU PAY WITH YOUR CREDIT CARD THEY AUTOMATICALLY ADD 15 percent tip on to your bill which is a complete scam!!!!! Stay away from this place!!!

John

Do something about the sanitation. It is disgusting to stand in that building, which is odd because the outside is very lovely . Pretty good food though. I placed an order online and they said the food was given to another guest when I got there so I had to wait. Then they told me they didn't have my banana as a side, so they gave me chips instead. Would be an easy 1 star experience if it wasn't for the modest food

Michaela 0414

This location is a mess. My boyfriend was picking up our order, and not only did he have to tell the employee each item we ordered upon arrival because she seemed to think we had only ordered one smoothie when we ordered two smoothies and two wraps, but she didn’t even end up giving us the correct order. If you’re going to get tropical smoothie, go to any other location.

Bella Beats

One of the rudest customer service experiences I've had in a long time. Cursing while making my drink and being vile and nasty almost made me walk out. This place deserves a 0, nobody should ever treat anyone the way I was treated at this establishment. Talk to how your workers are supposed to treat human beings with respect and dignity. All that attitude for a 24 oz drink.

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