Starbucks

I usually don’t write negative reviews but this one stung a little. I ordered in a reasonable time…I got to Starbucks within a reasonable amount of time. I waited 3-4 mins one item of 2 I had. The frustration came in when the barista asked me my order yet did not fulfill it (5 mins after I arrived)..she did 3 and still not my order. Now I'm upset…as I notified them I’m leaving and you tell me the 3rd barista that came on board 4 mins after you asked me my order was working on my order. At that point I have reached the level of disappointment and feel slightly racial ignored. It was filled with Caucasian patrons. I was the only African American in the building. You have to do better Starbucks in Carmel it is necessary !

Atmosphere: 1

Food: 5

Service: 1

I always use mobile ordering and usually come in the evening. As others have mentioned, it takes a while to get your drink. Whatever time the app tells you the drinks will be ready, just add 5 min, even if it's not busy. They don't seem to start making your drink until they see you walking over to mobile pickup. The staff is friendly and the place is usually clean. Just don't go here if you are in a rush

Atmosphere: 4

Food: 4

Service: 3

I was really disappointed because one of the drinks I normally get just didn’t taste the same at all. I could barely taste the espresso—it was more like drinking hot chocolate instead.

Atmosphere: 5

Food: 3

Service: 5

If I could give this location more stars I would. I come to this location multiple times a week and everybody is so unbelievably kind and heartfelt! I've loved that they started writing such kind messages on the cups, it always brightens my day!!

Atmosphere: 5

Food: 5

Service: 5

Extremely slow service. Not a care in the world attitude. Don’t come here.

Atmosphere: 1

Service: 1

HORRIBLE SERVICE. Waited for 17 minutes for a drink while employees chatted among themselves and ignored the line of customers. The employees do not care about their job and probably shouldn’t be working here anymore,l

Service: 1

I used to come to this Starbucks every week during work for years. Mobile orders were never an issue, quick in and out. In the last year the service is horrible, even if you mobile order 15-20 minutes ahead you are still waiting for ONE DRINK. I am unsure if management changed hands but it has been awful. I avoid this Starbucks, I’ve changed my commute to get to Fishkill or Danbury Starbucks before I come to this one. Came yesterday just to see if things improved, one coffee took 24 minutes to make.

Atmosphere: 1

Food: 2

Service: 1

If you make us wait 30 minutes for an order, you should allow us to cancel and get a refund.

Atmosphere: 1

Food: 1

Service: 1

I come in the morning to make my order and I find it ridiculous that it takes the one female barista almost 15 minutes to make me 2 EASY DRINKS. Normally the others baristas can consistently do it in under 10 minutes.

Atmosphere: 3

Food: 2

Service: 2

If they increased prices and made you wait a little longer for your drink, I’d give it five stars.

Atmosphere: 2

Food: 2

Service: 1

Absolutely friendliest Starbucks I've ever been to! Roomiest too! And the green tea matcha latte was deLISH! I usually try to remain as keto as possible, but I know I can't always get away with it at Starbucks if I want something tastey. I think the girl at the register could tell b/c i asked for the fattiest creamer they had. She then made sure I knew that there was a sweetener in the drink which I very much appreciated. I also left my wallet in the restroom and a person brought it to their attention. They called me and I went back to retrieve it. Lots of unexpected wonderfulness, which renews my faith in human beings!!!

Atmosphere: 5

Service: 5

I feel compelled to write a review. There have been numerous times I ordered coffee here with ample time for the coffee to be prepared. I live 15 minutes away from this Starbucks and yet I order 10/15mts ahead of time. Every time I walk in my coffee is never ready. They open at 5AM how many orders do you actually get around that time I presume a few. Well today I did my usually thing get there not even close to my coffee being made and they are chit chatting away and I see 1 coffee made. They both proceed to tell me they have a lot of orders you would think the both of them would be making these coffees but only one is making it and she’s not that fast. People are always on the go and they order ahead because they don’t want to wait - what’s the point of giving you ample time and yet you can’t have the coffee ready? They open @ 5AM so make it make sense.

Service: 1

Incredibly slow service.

Atmosphere: 1

Food: 3

Service: 2

Best Starbucks, staff is friendly, always clean , never a long wait time

Atmosphere: 4

Food: 4

Service: 4

This starbucks location just falls short every time. They don't make your order right, it takes to long, or they run out of what you want and make you rubbish as a replacement. This place needs serious retaining. Unfortunately it's the only one close to my job so I have to deal with this place or just skip coffee all together.

Service: 1