The weekend staff is absolutely horrible!!! Next time you're having a LACK of food or so called machine issue why not tell your customers first or temporarily lock the door with a note!!!! Do not wait till someone places a order, then you tell them you don't have any bread but bagels. Sit 10 minutes at drive thru window before you're even acknowledged, take my money 29.10 than come back with how you are out of something else I ordered (egg bites) absolutely ridiculous. Now I'm late for work and pissed because you can't acknowledge your customers. You gained $30 and I got no food in return!!!
Atmosphere: 1
Food: 1
Service: 1
austin smith
Worst customer service I’ve ever seen, extremely rude! Never will be coming to this Dunkin again
Atmosphere: 1
Food: 1
Service: 1
Alexandra W
They are all over the place. I waited 13 minutes in drive thru. I can see people just standing around. Most of the employees are rude and annoyed. One lady is very kind I believe its Carmen.
Atmosphere: 2
Food: 3
Service: 1
P F
Amazing service
Atmosphere: 5
Food: 5
Service: 5
Jess
Ordered an iced coffee with light ice. I received a 3/4 full cup in return. What??? I didn’t pay only 75% of the price. Why am I being cheated out of the full drink I ordered? Employees have been instructed to tell people that ask for light ice “we won’t fill your cup to the top”.
This is obviously coming from the owner or management in an attempt to ensure they can shortchange people of the full drink they paid for. Sleazy.
Maria Caruso
Line took forever, and my bagel was under done, and not very edible. Was heading out of town so didnt have time to circle back but, less than satisfied this time.
Atmosphere: 3
Food: 3
Service: 3
ernest w
It's dunkin'
Atmosphere: 5
Food: 5
Service: 5
Chris Badgett
Slow as all get out. They weren’t understaffed either. My food sat under the heat lamp for nearly 6 minutes. Pulled up to the drive through at 9:12 and didn’t get my food till 9:29
Mary Ellen Brady
Great donuts! Sparkling guava drink was delicious.
Atmosphere: 5
Food: 5
Service: 5
Liliana Stewart
I ordered a large drink for almost 7 dollars!! And it was almost half empty because I got less ice this is completely unacceptable
Customer service was lacking big time, however I did receive the correct order. Take a xanax or two, lady.
Ava Johnson
Never consistent with the taste of the drinks and I get the same order every time. Food is decent but the morning time is terrible I would only go in the afternoon.
Noah Tucker
Super slow
Stacey Irwin
These guys are the best!! Always have what I want, super friendly! Highly recommend!
Mackenzy Allen
They are always extremely slow here, you're lucky if you only have to wait 15mins in the drive through. I waited 15mins just to get to the speaker when there were only 2 cars ahead of me, then another 5 minutes at the speaker before I said hello and then was told I would be helped shortly, another almost 5mins before being talked to again. I did mobile order online, part of the order was 4 sour cream donuts and 2 Boston cream...they gave me 2 sour cream, 3 Boston cream, and one glazed...$9 for 6 donuts is pretty expensive to not get what you ordered.
The weekend staff is absolutely horrible!!! Next time you're having a LACK of food or so called machine issue why not tell your customers first or temporarily lock the door with a note!!!! Do not wait till someone places a order, then you tell them you don't have any bread but bagels. Sit 10 minutes at drive thru window before you're even acknowledged, take my money 29.10 than come back with how you are out of something else I ordered (egg bites) absolutely ridiculous. Now I'm late for work and pissed because you can't acknowledge your customers. You gained $30 and I got no food in return!!!
Atmosphere: 1
Food: 1
Service: 1
Worst customer service I’ve ever seen, extremely rude! Never will be coming to this Dunkin again
Atmosphere: 1
Food: 1
Service: 1
They are all over the place. I waited 13 minutes in drive thru. I can see people just standing around. Most of the employees are rude and annoyed. One lady is very kind I believe its Carmen.
Atmosphere: 2
Food: 3
Service: 1
Amazing service
Atmosphere: 5
Food: 5
Service: 5
Ordered an iced coffee with light ice. I received a 3/4 full cup in return. What??? I didn’t pay only 75% of the price. Why am I being cheated out of the full drink I ordered? Employees have been instructed to tell people that ask for light ice “we won’t fill your cup to the top”.
This is obviously coming from the owner or management in an attempt to ensure they can shortchange people of the full drink they paid for. Sleazy.
Line took forever, and my bagel was under done, and not very edible. Was heading out of town so didnt have time to circle back but, less than satisfied this time.
Atmosphere: 3
Food: 3
Service: 3
It's dunkin'
Atmosphere: 5
Food: 5
Service: 5
Slow as all get out. They weren’t understaffed either. My food sat under the heat lamp for nearly 6 minutes. Pulled up to the drive through at 9:12 and didn’t get my food till 9:29
Great donuts! Sparkling guava drink was delicious.
Atmosphere: 5
Food: 5
Service: 5
I ordered a large drink for almost 7 dollars!! And it was almost half empty because I got less ice this is completely unacceptable
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Customer service was lacking big time, however I did receive the correct order. Take a xanax or two, lady.
Never consistent with the taste of the drinks and I get the same order every time. Food is decent but the morning time is terrible I would only go in the afternoon.
Super slow
These guys are the best!! Always have what I want, super friendly! Highly recommend!
They are always extremely slow here, you're lucky if you only have to wait 15mins in the drive through. I waited 15mins just to get to the speaker when there were only 2 cars ahead of me, then another 5 minutes at the speaker before I said hello and then was told I would be helped shortly, another almost 5mins before being talked to again. I did mobile order online, part of the order was 4 sour cream donuts and 2 Boston cream...they gave me 2 sour cream, 3 Boston cream, and one glazed...$9 for 6 donuts is pretty expensive to not get what you ordered.
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