Subway

60 Franklin St Suite 2, West Carthage
(315) 519-1376

Recent Reviews

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Kara Coon

Stale bread, as you can see in the picture, my sub basically crumbled, and hardly any meat. The other sub I ordered, a meatball, didn’t have the extra meatballs on it that we ordered and was so flat it looked like someone sat on it. Everytime I go in they only have one person working and they are always swamped. Unfortunately, I won’t be back.

Janice Beyer

This was the first time I ever had Subway food. I got the roast beef, ham and turkey sub. I was sick after I ate it. Never going back.

Food: 1

Danielle Love

Always a great visit, the nice lady in there today was nice and did everything perfect. Food is amazing, got the chicken bacon protein bowl. It was loaded with chicken and veggies, AMAZING. My daughter got the meatball sub and she loved it as well

Atmosphere: 5

Food: 5

Service: 5

Jess

I was the only person in line and ignored for ten min while the sandwich artists made subs for online orders. 👎 Straight up left to go somewhere else.

Eric Wilson

Just stopped in to eat half a sub …. Unfortunately the manager was there yelling and threatening the staff like they are be low her and she’s gonna write everyone up …. And to top it off she’s doing it her kid in the dining room unattended…… i have never seen such piss poor management in my life …..

Atmosphere: 1

Food: 1

Service: 1

John McCabe

I truly enjoy Subway but not this location. I'll go across town to Jreck Subs from now on.

Stephen Peck

I ate lunch there with a friend of mine. While the young guy with a black beard was making my sub, he reached into his pants pockets with his plastic gloves on and got out his car keys and handed them over the counter to a blonde haired girl, and then continued making my sub.

Lacey Ewald

Rudest and nastiest attitude of the people working here. Will not be going back. Barely walked through the door “what do you want” and slamming everything as well as just being nasty all together.

Amanda Pellanda

As someone who’s worked in customer service for 20+ years I understand when a customer walks in an hour before close BUT to roll your eyes and have an attitude is unacceptable. It’s not a good look and the person working right now has an incredibly disrespectful attitude. Not sure if Cora had a bad day but regardless it’s not cute. I would give zero stars if I could SOLEY based on her service.

Darryl Labeau

You have a boy working hear that shouldn’t be around food at all
He continually has a very disgusting appearance with long dirty hair hanging out all over and filthy clothes He was fired from Jreck subs for the same complaint. I for one just turn around and leave if he’s working. Now to be fair he is a pleasant person and could be a solid employee if he was taught about appearances Hygiene and professional standards As a retailer I will tell you that customers make a decision about a person and a business before ever speaking to the person in front of them and weather or not they want to patronize your business

Michaela Stephens

Thank you so much to Tiffany and Cole for making our order despite being short bread! You guys are always so busy and yet have such wonderful customer service!! All the best, the crew at Countryside x

Nathan Mueller

Only one person on shift right now. People that work coming in for their online orders put in an hour earlier to find out that they are not ready yet. No manager or anyone to help. This girl needs a raise.

Logan Smith

We ordered online and when we got there it still wasn’t ready and the male worker was slow as shit and I didn’t get sauce with my rollers

Atmosphere: 1

Food: 4

Service: 1

Logan McCarthy

If I could give zero stars I would. I work locally and this spot messes up orders constantly. The sandwich is almost never as ordered and this time missing cookies as well. Tried to talk to someone at the register and was ignored while they continued on with others. The girls here always rude, This was my last visit to this terrible establishment

Campbell Sandy

If I could give 0 stars I would in a heartbeat. Did online order and when went to pickup the worker informed they had no turkey and that they left message on phone. I never received a call so told them what to replace instead of turkey. Got home and 1 the sub roll was burnt and dry. 2 never replaced turkey with Xtra ham. Called Carthage New York subway for refund and worker stated I never told them to add more meat in place of turkey. Bull face liars. Will never go back. Last time they ran out of lettuce, bacon, and provolone cheese. Threw the one sub in trash due to being so dry and mostly lettuce. On top of it all they were subway series subs and never got the Xtra meat and cheese. Poor poor place. Need to shut it down. Plus pretzel was hard and dry. Auntie Annie you would be so disappointed to see how they are ruining your brand

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