Dunkin app had a glitch when I tried to reload $8. My money was deducted from my bank account and apparently it vanished in the Dunkin app with no trace of what happened to this $8 reload. When I tried to place a order it said insufficient funds when there was supposed to be $8 (enough to cover the purchase). They practically took the $8 and I contacted customer service and they refused to correct the situation by giving back the $8 (not even on a gift card). Customer shouldn't have to pay for the company's app glitch. Bad Business practice= lost a customer.
Atmosphere: 1
Food: 1
Service: 1
Caire Gold
Dunkin app had a glitch when I tried to reload $8. My money was deducted from my bank account and apparently it vanished in the Dunkin app with no trace of what happened to this $8 reload. When I tried to place a order it said insufficient funds when there was supposed to be $8 (enough to cover the purchase). They practically took the $8 and I contacted customer service and they refused to correct the situation by giving back the $8 (not even on a gift card). Customer shouldn't have to pay for the company's app glitch. Bad Business practice= lost a customer.
Atmosphere: 1
Food: 1
Service: 1
Court Graves
Drive thru service is slower than molasses !! Its absolutely ridiculous
Kimberly Bates
Order was completely wrong forgot to give us all the food we ordered and my coffee is so watered down from the melted ice with no caramel sweetener, ridiculous
Atmosphere: 1
Food: 1
Service: 1
Bea Taylor
Went through drive through. Was never greet when taking order by male voice. I order a large hot coffee extra extra extra light. Never asked how many creams. Went to window to pick up waited 5 mins. Older women ( with bad teeth) came to window I asked if coffee was very light ,light, ect. She said when you placed order did you say how many creams I said no. She said "Well" there's 6 creams. I said not light enough. She was extremely rude. I said it's ok never mind. She snap back well go somewhere else . I drove off. I will never ever do business with this place . Awful staff.
Atmosphere: 1
Food: 1
Service: 1
Will Moxon
Got there a little later in the day so the selection of doughnuts was a little limited but either way they still had what I like. All day was feeling … bleh, but as I approached the counter I was greeted with a warm welcome by a woman named Jennifer. Not many people actually genuinely care about what what’s going on in a random persons life so it was very nice and polite of her to take the time and actually see how I wasdoing.. I don’t normally come to Dunkin often but after that experience I will be absolutely showing face more often and I pray to god that Jennifer gets a promotion or even just a raise because she definitely deserves it. -tall will
Atmosphere: 5
Food: 5
Service: 5
Matthias B
Wish they had Dunkin in Canada:(
Atmosphere: 5
Food: 5
Service: 5
Heather Fiato
Best Dunkin in the area they are nice and the food and coffee is really good I went to other Dunkin’s in the area and this one they make it right and good I recommend this
Atmosphere: 5
Food: 5
Service: 5
Lilli Delnevo
spent seven dollars on a large latte asked for oat milk there was no oat milk. my coffee doesn’t even taste like coffee it taste like caramel milk it’s absolutely disgusting, staff were friendly at least.
Atmosphere: 3
Service: 4
John Fisher
630 pm lobby closed employees just standing behind counter looking at us and doing
Dunkin app had a glitch when I tried to reload $8. My money was deducted from my bank account and apparently it vanished in the Dunkin app with no trace of what happened to this $8 reload. When I tried to place a order it said insufficient funds when there was supposed to be $8 (enough to cover the purchase). They practically took the $8 and I contacted customer service and they refused to correct the situation by giving back the $8 (not even on a gift card). Customer shouldn't have to pay for the company's app glitch. Bad Business practice= lost a customer.
Atmosphere: 1
Food: 1
Service: 1
Dunkin app had a glitch when I tried to reload $8. My money was deducted from my bank account and apparently it vanished in the Dunkin app with no trace of what happened to this $8 reload. When I tried to place a order it said insufficient funds when there was supposed to be $8 (enough to cover the purchase). They practically took the $8 and I contacted customer service and they refused to correct the situation by giving back the $8 (not even on a gift card). Customer shouldn't have to pay for the company's app glitch. Bad Business practice= lost a customer.
Atmosphere: 1
Food: 1
Service: 1
Drive thru service is slower than molasses !! Its absolutely ridiculous
Order was completely wrong forgot to give us all the food we ordered and my coffee is so watered down from the melted ice with no caramel sweetener, ridiculous
Atmosphere: 1
Food: 1
Service: 1
Went through drive through. Was never greet when taking order by male voice. I order a large hot coffee extra extra extra light. Never asked how many creams. Went to window to pick up waited 5 mins. Older women ( with bad teeth) came to window I asked if coffee was very light ,light, ect. She said when you placed order did you say how many creams I said no. She said "Well" there's 6 creams. I said not light enough. She was extremely rude. I said it's ok never mind. She snap back well go somewhere else . I drove off. I will never ever do business with this place . Awful staff.
Atmosphere: 1
Food: 1
Service: 1
Got there a little later in the day so the selection of doughnuts was a little limited but either way they still had what I like. All day was feeling … bleh, but as I approached the counter I was greeted with a warm welcome by a woman named Jennifer. Not many people actually genuinely care about what what’s going on in a random persons life so it was very nice and polite of her to take the time and actually see how I wasdoing.. I don’t normally come to Dunkin often but after that experience I will be absolutely showing face more often and I pray to god that Jennifer gets a promotion or even just a raise because she definitely deserves it. -tall will
Atmosphere: 5
Food: 5
Service: 5
Wish they had Dunkin in Canada:(
Atmosphere: 5
Food: 5
Service: 5
Best Dunkin in the area they are nice and the food and coffee is really good I went to other Dunkin’s in the area and this one they make it right and good I recommend this
Atmosphere: 5
Food: 5
Service: 5
spent seven dollars on a large latte asked for oat milk there was no oat milk. my coffee doesn’t even taste like coffee it taste like caramel milk it’s absolutely disgusting, staff were friendly at least.
Atmosphere: 3
Service: 4
630 pm lobby closed employees just standing behind counter looking at us and doing
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love their cold
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bagels
Dunkin is decent, a go to staple when on the go. But Krispy Kreme is king for doughnuts!! Miss them alot in upstate
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns, Muffins, Wake
Always love their donuts. Just wish they would bring back some of the classics.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Great coffee as always
Coffee
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