I placed a Mobile Order in advance and arrived to pick it up. No employees were present at the pickup area. When I asked if anyone was available, the employee responded rudely and dismissively. She then spoke to me in an aggressive tone and raised her voice. 09.01.2026 12:15 pm
Atmosphere: 1
Food: 1
Service: 1
Kelli Aruck
It is a Dunkin, nothing special, it's consistent with other ones. The young lady who works here in the morning is so polite and sweet!
Atmosphere: 4
Food: 4
Service: 5
J Wood
Rude and extremely slow service. This location needs help!
Service: 1
Danielle F
Nice staff, very dirty washroom
Alina Andriichuk
Terrible service. I was waiting 20 minutes for just one coffee. Why have 5 people working if none of them are doing anything?
Service: 1
KENNETH ORANGE (KENNY)
My pin and I come here for coffee for me and a smoothie for him
Atmosphere: 5
Food: 5
Service: 5
Lovette Singleton
Great, quick stop on the highway from New York to Massachusetts.
Atmosphere: 5
Food: 5
Service: 5
Nikki [Rhombus0fterror]
Great, fast service. They always get it right. This is a very convenient and clean location.
Atmosphere: 5
Food: 5
Service: 5
Nick K
I usually go before work line is always quick. Employees are nice enough. Pretty good location.
Atmosphere: 4
Food: 4
Service: 5
Josh Oliver
Very, very rude employees. They ignore you, throw and slam food on the counter and if you mention you're a delivery driver they instantly give you attitude. I get it's a location in a gas station but if the employees aren't equipped for customer service, they should seek different jobs. All the management staff should be replaced with competent managers.
It’s almost like they hire illiterate people anything you order either on the app or in the drive-through they seem to mess up management needs to do something about this
K G
Dunkin app had a glitch when I tried to reload $8. My money was deducted from my bank account and apparently it vanished in the Dunkin app with no trace of what happened to this $8 reload. When I tried to place a order it said insufficient funds when there was supposed to be $8 (enough to cover the purchase). They practically took the $8 and I contacted customer service and they refused to correct the situation by giving back the $8 (not even on a gift card). Customer shouldn't have to pay for the company's app glitch. Bad Business practice= lost a customer.
Atmosphere: 1
Food: 1
Service: 1
Caire Gold
Dunkin app had a glitch when I tried to reload $8. My money was deducted from my bank account and apparently it vanished in the Dunkin app with no trace of what happened to this $8 reload. When I tried to place a order it said insufficient funds when there was supposed to be $8 (enough to cover the purchase). They practically took the $8 and I contacted customer service and they refused to correct the situation by giving back the $8 (not even on a gift card). Customer shouldn't have to pay for the company's app glitch. Bad Business practice= lost a customer.
Atmosphere: 1
Food: 1
Service: 1
Court Graves
Drive thru service is slower than molasses !! Its absolutely ridiculous
Kimberly Bates
Order was completely wrong forgot to give us all the food we ordered and my coffee is so watered down from the melted ice with no caramel sweetener, ridiculous
I placed a Mobile Order in advance and arrived to pick it up. No employees were present at the pickup area. When I asked if anyone was available, the employee responded rudely and dismissively. She then spoke to me in an aggressive tone and raised her voice.
09.01.2026 12:15 pm
Atmosphere: 1
Food: 1
Service: 1
It is a Dunkin, nothing special, it's consistent with other ones. The young lady who works here in the morning is so polite and sweet!
Atmosphere: 4
Food: 4
Service: 5
Rude and extremely slow service. This location needs help!
Service: 1
Nice staff, very dirty washroom
Terrible service. I was waiting 20 minutes for just one coffee. Why have 5 people working if none of them are doing anything?
Service: 1
My pin and I come here for coffee for me and a smoothie for him
Atmosphere: 5
Food: 5
Service: 5
Great, quick stop on the highway from New York to Massachusetts.
Atmosphere: 5
Food: 5
Service: 5
Great, fast service. They always get it right. This is a very convenient and clean location.
Atmosphere: 5
Food: 5
Service: 5
I usually go before work line is always quick. Employees are nice enough. Pretty good location.
Atmosphere: 4
Food: 4
Service: 5
Very, very rude employees. They ignore you, throw and slam food on the counter and if you mention you're a delivery driver they instantly give you attitude. I get it's a location in a gas station but if the employees aren't equipped for customer service, they should seek different jobs. All the management staff should be replaced with competent managers.
Atmosphere: 1
Service: 1
Restaurantji Recommends
It’s almost like they hire illiterate people anything you order either on the app or in the drive-through they seem to mess up management needs to do something about this
Dunkin app had a glitch when I tried to reload $8. My money was deducted from my bank account and apparently it vanished in the Dunkin app with no trace of what happened to this $8 reload. When I tried to place a order it said insufficient funds when there was supposed to be $8 (enough to cover the purchase). They practically took the $8 and I contacted customer service and they refused to correct the situation by giving back the $8 (not even on a gift card). Customer shouldn't have to pay for the company's app glitch. Bad Business practice= lost a customer.
Atmosphere: 1
Food: 1
Service: 1
Dunkin app had a glitch when I tried to reload $8. My money was deducted from my bank account and apparently it vanished in the Dunkin app with no trace of what happened to this $8 reload. When I tried to place a order it said insufficient funds when there was supposed to be $8 (enough to cover the purchase). They practically took the $8 and I contacted customer service and they refused to correct the situation by giving back the $8 (not even on a gift card). Customer shouldn't have to pay for the company's app glitch. Bad Business practice= lost a customer.
Atmosphere: 1
Food: 1
Service: 1
Drive thru service is slower than molasses !! Its absolutely ridiculous
Order was completely wrong forgot to give us all the food we ordered and my coffee is so watered down from the melted ice with no caramel sweetener, ridiculous
Atmosphere: 1
Food: 1
Service: 1
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