Coffee dosent taste as good here as other dunkins. And every other time they over charge me either putting 85 swirl pumps or some ridiculous other add on
Atmosphere: 3
Food: 1
Service: 1
Adam Forstrom
At least the staff here are nice, everything else left a lot to be desired. Out of medium cups, out of oat milk, out of strawberry dragon fruit...it's a Friday afternoon in the middle of the summer, someone has logistics issues. Also, seems like only one employee was actually working, with two others (one was dressed in street clothes, but cam from behind the counter) sitting. So staffing issues too? Oh, and the bathroom was DISGUSTING. Maybe it was a bad day (week?).
Atmosphere: 1
Food: 2
Service: 3
Salchi Drums
WORST customer service ever!
Service: 1
Its ME
Keep going. $4.31 for a lg coffee. Get on I-90, get off Miller Rd. That Dunkin is almost .75 cent cheaper. Same thing goes for the Dunkin on Rt 20 across from bowling alley. The 3 Dunkins on rt 4 all the way to Troy and Rensselaer are .75 cheaper. They think because Amazon is around corner they can Jack it up. Price gouging here. Just so you all know. A med coffee, dam there fills a large cup. Try it.
Service: 2
Jessica Marino
Love the ppl here
Atmosphere: 5
Food: 5
Service: 5
Emily
Super fast and super friendly service this evening. Doughnuts tasted great!
Food: 5
Service: 5
Edward Kosinski
drove in and parked a person in the driveup yelled that the lobby was closed you have to use the drive through so i turned around and went to the drive through there was a car at the window we waited 5 minutes and she continued to just talk to the driver i beeped my horn the person in the window just looked at us so we blacked up and left the PERSON in the window yelled by now, someone should let that PERSON know to do it's job and take care of customers, not just BS with her boy, girl freend
Atmosphere: 1
Service: 1
Andre
Just got a coffee with dirt in it
Atmosphere: 1
Food: 1
Service: 1
Tracy Potter
Very unsanitary, the employee service and the way they are dressed is so unprofessional and gross. The bathroom hasn't been properly cleaned in God knows how long. I waited over 20 minutes in line. Gave them my card to pay and thankfully I sipped what I thought was going to be a hot coffee, only for it to be warm and not what I ordered. I literally sat another 10 minutes while the made new coffee all the while not telling me what was going on as they chatted amongst themselves smirking like it's funny. I only got a med regular hot coffee like I always do. I will advise all that go there to check your order before you leave. I'll never go there again. My order should've been free along with the two cars behind me who also had to wait.
Slowest Dunkin I have ever been to in my entire life. The drive-thru takes an average of 15 to 20 minutes to get through no matter how many people are in front of you. For absolutely no reason. If you're in a rush, skip it, cuz you'll be even later than you started if you get in this line. Writing this, I have been sitting in the drive-thru for 15 minutes and haven't even been able to order. I am only 2 cars behind the order box and there's no reason why I should have not even ordered yet. Save your time, avoid.
Atmosphere: 1
Food: 2
Service: 1
Dul
Messed our orders up 3 times in a row, missing and incorrect items. How hard is it to verify that what you’re giving the customer is correct?
Atmosphere: 1
Food: 1
Service: 1
Preppy Tiktoks
This location is the worst one in the area. Orders are always wrong, such a hassle.
Atmosphere: 3
Food: 3
Service: 1
Chris Snapp
Dunkin in Mystic sets the standard. Not a bad setting, either.
Always Fresh, speedy service
Atmosphere: 5
Food: 5
Service: 5
Coffee dosent taste as good here as other dunkins. And every other time they over charge me either putting 85 swirl pumps or some ridiculous other add on
Atmosphere: 3
Food: 1
Service: 1
At least the staff here are nice, everything else left a lot to be desired. Out of medium cups, out of oat milk, out of strawberry dragon fruit...it's a Friday afternoon in the middle of the summer, someone has logistics issues. Also, seems like only one employee was actually working, with two others (one was dressed in street clothes, but cam from behind the counter) sitting. So staffing issues too? Oh, and the bathroom was DISGUSTING. Maybe it was a bad day (week?).
Atmosphere: 1
Food: 2
Service: 3
WORST customer service ever!
Service: 1
Keep going. $4.31 for a lg coffee. Get on I-90, get off Miller Rd. That Dunkin is almost .75 cent cheaper. Same thing goes for the Dunkin on Rt 20 across from bowling alley. The 3 Dunkins on rt 4 all the way to Troy and Rensselaer are .75 cheaper. They think because Amazon is around corner they can Jack it up. Price gouging here. Just so you all know. A med coffee, dam there fills a large cup. Try it.
Service: 2
Love the ppl here
Atmosphere: 5
Food: 5
Service: 5
Super fast and super friendly service this evening. Doughnuts tasted great!
Food: 5
Service: 5
drove in and parked a person in the driveup yelled that the lobby was closed you have to use the drive through so i turned around and went to the drive through there was a car at the window we waited 5 minutes and she continued to just talk to the driver i beeped my horn the person in the window just looked at us so we blacked up and left the PERSON in the window yelled by now, someone should let that PERSON know to do it's job and take care of customers, not just BS with her boy, girl freend
Atmosphere: 1
Service: 1
Just got a coffee with dirt in it
Atmosphere: 1
Food: 1
Service: 1
Very unsanitary, the employee service and the way they are dressed is so unprofessional and gross. The bathroom hasn't been properly cleaned in God knows how long. I waited over 20 minutes in line. Gave them my card to pay and thankfully I sipped what I thought was going to be a hot coffee, only for it to be warm and not what I ordered. I literally sat another 10 minutes while the made new coffee all the while not telling me what was going on as they chatted amongst themselves smirking like it's funny. I only got a med regular hot coffee like I always do. I will advise all that go there to check your order before you leave. I'll never go there again. My order should've been free along with the two cars behind me who also had to wait.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Slowest Dunkin I have ever been to in my entire life. The drive-thru takes an average of 15 to 20 minutes to get through no matter how many people are in front of you. For absolutely no reason. If you're in a rush, skip it, cuz you'll be even later than you started if you get in this line. Writing this, I have been sitting in the drive-thru for 15 minutes and haven't even been able to order. I am only 2 cars behind the order box and there's no reason why I should have not even ordered yet. Save your time, avoid.
Atmosphere: 1
Food: 2
Service: 1
Messed our orders up 3 times in a row, missing and incorrect items. How hard is it to verify that what you’re giving the customer is correct?
Atmosphere: 1
Food: 1
Service: 1
This location is the worst one in the area. Orders are always wrong, such a hassle.
Atmosphere: 3
Food: 3
Service: 1
Dunkin in Mystic sets the standard. Not a bad setting, either.
Atmosphere: 4
Food: 5
Service: 5
Great wake up
Atmosphere: 5
Food: 5
Service: 5
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