Subway

995 US-9, Castleton-On-Hudson
(518) 732-7225

Recent Reviews

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Nicole Marie

the people who work late nights always be having an attitude an never get the orders right definitely won’t go there again

Atmosphere: 1

Food: 3

Service: 1

sameer tyagi

Jack and his co worker doing really great job 👏🫡
Thank you bud😉

Atmosphere: 5

Food: 5

Service: 5

Sip Weed-Genovese

I ordered Subway through DoorDash and this was honestly one of the worst orders I’ve ever gotten. They added a random cheese sauce to my sub that I never asked for, my drinks were missing, and one of the other sandwiches had bacon that tasted stale or just straight-up bad. For the price I paid, this is unacceptable. Definitely won’t be ordering from this location again.

Atmosphere: 1

Food: 1

Service: 1

Lee Gallagher

Cost too much for what you get.

Atmosphere: 1

Food: 1

Service: 3

Linda Ciccone

We passed through on our way home from PA and stopped for a bite. No hello from the worker who wasn't wearing a name tag but a sharp how many sandwiches do you want? Then he spilled the sauce on the paper used to wrap the sandwich and when asked to change the paper, seemed annoyed. After we paid he put the change on the counter which is fine but there wasn't even so much as a thank you, he just walked away. The glass was so dirty I hope we don't get sick.

Atmosphere: 1

Food: 2

Service: 1

Betsy Mcgregor

Very rude server. Not very clean looking place.

Atmosphere: 1

Food: 1

Service: 1

Robert Joseph

Clean . Friendly staff and professional . CK really made the in and out experience something I’d look forward to coming back to again .

Atmosphere: 5

Food: 5

Service: 5

Peter “Outbreak”

shit service and website doesnt work but still charged me.

Atmosphere: 1

Food: 1

Service: 1

Sahilpreet Singh

The women who work over there need to learn how to talk or treat with coustmers never go to this subway also zero in hygiene avoid this subway but the pilot employes are good

Atmosphere: 1

Food: 1

Service: 1

Notso SilentBob

Charged me double claimed it was a foot long sandwich even showed me what a 6 inch looked like but he cut it in half

It's ether he made the sandwich wrong or he didnt give me a foot long worth of stuff I seen what he did I will not return

I get this sandwich at subways all the time and I commented on how small it was

What i got was foot long of flat bread 6 inch worth of insides and he wasted all the rest of the bread by doing it side ways

Definitely 6 inch not foot long

Atmosphere: 4

Food: 4

Service: 1

Abdessamad nouider

We're tourist from canada precisely Quebec , i didn't appreciate the bad behavior of two employees , a woman and a gold teeth guy i was humiliated because I don't speak English fluently and they have no patient for clients and they start joking.

Vincent Vautrin

The first time we went there the girl with glasses bigger white girl refused to toast tuna and provolone on an Italian herbs and cheese cause she said it would make the kitchen smell. My girlfriend got into a major arguement over this and the manager got involved and finally just did what was ordered. The second time I tried going back like maybe it was just that girl can’t be that bad. The man black guy bald head and gold tooth forgot the cookies I paid for. And wasn’t a problem I went back in with my receipt and he tried telling me nah I put them in there I don’t forget this that and the third and I asked him bet then check the cameras and get a manager right now I bet him 20$ for 3$ cookies that if I was wrong and cookies got put in the bag I woulda paid him 20$ no problem. He refused to check the cameras and said here you go and I left. I don’t understand why things are an arguement here and why the atmosphere is negative. Like if these people at this subway don’t like their jobs quit. If the manager can’t handle these employees and properly train them on customer service then the manager needs to be retrained. Someone should look into this store I’m sure I’m not the first incident.

Atmosphere: 1

Food: 5

Service: 1

TJ MEYER

Ordered but double bacon and all the guy behind the counter did was split the single bacon slices and call it double. Should’ve checked before I left.

Atmosphere: 1

Food: 1

Service: 1

Javier Castro

I was checking out the menu when the server abruptly told me I needed to speak up if I was going to order, though I clearly wasn’t ready yet, and I let him know.
When we got to the register, I asked if the sandwich came as a meal, and he seemed annoyed, saying I was supposed to mention that earlier. In my experience, that’s usually something they ask at the register anyway.
Between the attitude and lack of basic courtesy, I just paid for the sandwich and left it at that.

If you’re not into rude service, you might want to skip this spot.

Atmosphere: 3

Food: 3

Service: 1

Michael

Honestly, don’t expect much. I went in to get the breakfast combo, which was listed on the menu for around $8.59 — no problem. I ordered a 6-inch egg, ham, and cheese. The man at the counter asked if I wanted cookies or chips, and I said I’d take a cookie if it came with the combo. I assumed I was getting orange juice with it, but he chuckled and said, “Orange Fanta.”

Long story short, he rings me up, and the total comes out to $14.34 — almost double the price shown on the menu. I asked why the price was so different, and he chuckled again and said, “Oh, we don’t have the other part of the menu up,” then just said “sorry” and walked away to help other customers, leaving me standing at the register.

I normally don’t write reviews, but if there’s one thing I’m sure of, it’s that I won’t be coming back ever ever ever.

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