Dunkin'
213 W Bridge St, Catskill
(518) 943-2061
Recent Reviews
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The staff were chaotic, filling only partial orders in a random order, with no one apparently on charge. People had to ask for the missing parts of their orders. My bagel was barely toasted and served cold, a good 5 minutes after my tea was served, and my tea was not made to order.
Atmosphere: 1
Food: 2
Service: 2
Placed a mobil order for 2 wake up wraps and a coffee. Got there at 7:30pm to pick up order. They said the ovens were down and they couldn't fill my order because they didnt want to stay late cleaning the ovens. They couldn't give me a bagel w// cream cheese or a donut. They didnt have anything. They did give me a refund but it just seemed the workers didn't want to work. They difnt even know there was a mobil order I placed 10 minutes prior. They offered apple pie that they had bagged up for donation. Where is all the food? Very disappointed!
Atmosphere: 1
Service: 1
Husband went to get four donuts they decided to stack them on top of each other so now they’re all stuck to the bottom of one another. They totally ignored him and we’re just laughing and talking among himself while he was trying to ask questions.
Atmosphere: 1
Food: 1
Service: 1
Very friendly staff, America runs on Dunkin!
Atmosphere: 5
Food: 5
Service: 5
I always love this dunkin and the conversations i have with all of the workers their except ine, whatever ladies drives the smashed black outtie is always rude and throws product away early and gets snippy with other coworkers in front of costumers, today i stutters on my doughnut choice and she turned around and talked shit loud enough for me to heat… she should be fired considering this is every time we go theit and its only that ladies… even her co workers have a issue with the way she treats them… dunkin plz get rid of her for the sanity of some sweet people
Atmosphere: 5
Food: 5
Service: 3
yall need to hire a whole new staff im so serious
Atmosphere: 1
Food: 1
Service: 1
This place is very dirty was very disappointed on how dirty floor is coffee spills all over and just dirt on floors have plenty of works someone should be cleaning this place not sure how they are even open
Atmosphere: 1
You should actually be -5 stars this place has the absolute worst service ever not to mention disgusting you need to be late for somewhere stop there
terrible experience i was standing there for 10 minutes before the cashier even acknowledged me meanwhile she was screaming, swearing and saying DISGUSTING things about how the floor smelled like 💩 because the mop heads were dirty… the manager walked by said hi to me and still didnt help me i had reach my head over the counter to ask for help
this place SUCKS
Atmosphere: 1
Food: 1
Service: 1
The employee didn't wash his hands after sweeping before attempting to make my drink and I had to ask him to do so. My macchiato was made incorrectly and he said that their machine doesn't make foam, basically making any espresso coffee drink pointless. He could not issue me a refund because he told me he is not a manager and I have to call a number and waste my time further. Very disappointed!
Food: 2
Service: 1
Restaurantji Recommends
Out of napkins wtf? Ordered 4 donuts box is for 6 ok Ordered 2 more (these are very small donuts)box was placed on wet counter in front of me, price? Almost 10 dollars wtf and no napkins (very small dispenser)
Food: 1
Service: 1
Did a mobile order, they didn’t have the first drink I ordered and on top of that, when asked for an alternative drink, they didn’t have that either. Considering those are the only drinks I get from there, we wanted to cancel the drink and be refunded and they told us we have to have a drink because they can’t refund a drink because it was through the mobile app, forcing us to take a drink that nobody drinks to dump it down the drain. Do better Dunkin. Why even open for the day if you don’t have anything and aren’t prepared to serve customers.
Atmosphere: 1
Food: 1
Service: 1
This is the dirtiest double d Cafe I've ever been to, it looks like they mopped the floor and the walls and the windows and the counters and the tables and the chairs with dirty water about 10 years ago and it hasn't been cleaned since. The touchscreen on the credit card machine is terrifying. At night you can't even tell the store is there because the windows are so dirty and neither one of their two outdoor signs lights up.
Ordered a couple Oat milk Chai..hardly hot. and hardly filled.
Atmosphere: 3
Service: 4
This place is nasty and dirty. The floors are dirty, rugs. Wall paper coming down. The ladies room was disgusting Latte machine not working ? Shut this place down and remodel!!!!
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