Staff is always on phone while working with your food… mind you the amount of bacteria on a phone considering most bring it into the bathroom with them…
Will ignore costumer for 10 min while ur the only one at the speaker…. Thought this was supposed to be fast food…
Go inside and order yourselves thinking it will be faster, nope you just get to see 6 people standing around like they don't know how to make a toco
Ask for accomidationis on food like no beans or sum and they will completely mess it up every time and give attitudes when u want what u paid for fixed
Want sause… to dam bad they wont you it and will slam the window and ignore u when you go to ask
Never seen a waste of space or a company other then this toco bell in catskill
Atmosphere: 1
Food: 1
Service: 1
Amanda Perez
Only good when the 3 guys are working
Atmosphere: 5
Food: 5
Service: 5
joshua pignotti
Great staff , good food for what it is
potato girl
Completely wrong order: my fiesta bowl was instead nachos my extra chalupua was just made as a crunchy taco and the lux box had nachos instead of cinnamon twists. . .I am completely let down and saddened I had to pay for that
Food: 1
Service: 1
Eureta Biczko
Frequent wait at window of drive thru. Once while the cashier stood there playing with his phone.
Atmosphere: 3
Food: 4
Service: 3
Heather Mamabear
I stop and got there new chicken bowl and the guy who took my order Scott made sure there was no tomatoes. He was very respectful and kind to a old lady.
Atmosphere: 5
Food: 4
Service: 5
lebron james
I ordered a large nacho fry, and chicken strips, ONLINE for the drive thru. 15 minutes later i arrived there, it wasn’t until 45 minutes later of sitting in the drive through that i got the food. This is insane. not the first time as well. the manager needs to start HIRING. There is no reason that this fast food place is taking as long as a regular restaurant.
Atmosphere: 1
Food: 5
Service: 1
Elicia Burton
We paid for a taco box. There were supposed to be 24 in the box we got home and they shorted us 12. Too late to go back and complain.
Atmosphere: 1
Food: 1
Service: 1
Mike Reviewed It!
Late night bites. Really good customer service. The chicken avocado burrito was good. Very crunchy chicken.
Food: 4
Service: 5
The Hat Monkes
This Taco Bell is randomly closed on hours. Have been the victim of this on multiple occasions driving out to Catskill and then randomly being closed even though it is stated on safari they are open, horrible.
5/5 Tacobell experience. The cheese was hot and the floor wasn’t even sticky.
Food: 5
Mary DeLaCruz
Management needs to change!!! Something is really off here they're always out if Something usually easy stuff to not be out of (lettuce, cheese, taco sauce, soda are all examples of things they have been out of) Service stinks because they are so understaffed staffed yiu can tell the 2 or 3 people working are trying but after standing in line for 20 minutes and no one taking my order I walked out the last time other times it just rates a really long time to actually complete an order. I really wish they'd get their act together because I genuinely like taco bell as a fast food restaurant and I was really excited when they opened.
Atmosphere: 4
Food: 4
Service: 1
Majorie Grances
this review is for ownership only and not the staff. i do not understand why you want to so badly understaff your restaurant to the point where food takes 25 minutes to be made. half the line in the kitchen is unused because there’s no one there working. the dining room is a mess because there’s no one there to clean it. stop making your staff have to receive so many customers’ frustrations when the blame is squarely on you
Atmosphere: 1
Food: 5
Service: 1
Guri hr01
The girl standing at the counter does not have the manners to talk. I came to take my order for Door Dash. I asked her how much time it would take, she said she did not know She talks rudely.
Gina Guarino
First time food was missing. Second order was completely wrong and steak quesadillas was burnt. So gross
Staff is always on phone while working with your food… mind you the amount of bacteria on a phone considering most bring it into the bathroom with them…
Will ignore costumer for 10 min while ur the only one at the speaker…. Thought this was supposed to be fast food…
Go inside and order yourselves thinking it will be faster, nope you just get to see 6 people standing around like they don't know how to make a toco
Ask for accomidationis on food like no beans or sum and they will completely mess it up every time and give attitudes when u want what u paid for fixed
Want sause… to dam bad they wont you it and will slam the window and ignore u when you go to ask
Never seen a waste of space or a company other then this toco bell in catskill
Atmosphere: 1
Food: 1
Service: 1
Only good when the 3 guys are working
Atmosphere: 5
Food: 5
Service: 5
Great staff , good food for what it is
Completely wrong order: my fiesta bowl was instead nachos my extra chalupua was just made as a crunchy taco and the lux box had nachos instead of cinnamon twists. . .I am completely let down and saddened I had to pay for that
Food: 1
Service: 1
Frequent wait at window of drive thru. Once while the cashier stood there playing with his phone.
Atmosphere: 3
Food: 4
Service: 3
I stop and got there new chicken bowl and the guy who took my order Scott made sure there was no tomatoes. He was very respectful and kind to a old lady.
Atmosphere: 5
Food: 4
Service: 5
I ordered a large nacho fry, and chicken strips, ONLINE for the drive thru. 15 minutes later i arrived there, it wasn’t until 45 minutes later of sitting in the drive through that i got the food. This is insane. not the first time as well. the manager needs to start HIRING. There is no reason that this fast food place is taking as long as a regular restaurant.
Atmosphere: 1
Food: 5
Service: 1
We paid for a taco box. There were supposed to be 24 in the box we got home and they shorted us 12. Too late to go back and complain.
Atmosphere: 1
Food: 1
Service: 1
Late night bites. Really good customer service. The chicken avocado burrito was good. Very crunchy chicken.
Food: 4
Service: 5
This Taco Bell is randomly closed on hours. Have been the victim of this on multiple occasions driving out to Catskill and then randomly being closed even though it is stated on safari they are open, horrible.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
5/5 Tacobell experience. The cheese was hot and the floor wasn’t even sticky.
Food: 5
Management needs to change!!!
Something is really off here they're always out if Something usually easy stuff to not be out of (lettuce, cheese, taco sauce, soda are all examples of things they have been out of)
Service stinks because they are so understaffed staffed yiu can tell the 2 or 3 people working are trying but after standing in line for 20 minutes and no one taking my order I walked out the last time other times it just rates a really long time to actually complete an order.
I really wish they'd get their act together because I genuinely like taco bell as a fast food restaurant and I was really excited when they opened.
Atmosphere: 4
Food: 4
Service: 1
this review is for ownership only and not the staff. i do not understand why you want to so badly understaff your restaurant to the point where food takes 25 minutes to be made. half the line in the kitchen is unused because there’s no one there working. the dining room is a mess because there’s no one there to clean it. stop making your staff have to receive so many customers’ frustrations when the blame is squarely on you
Atmosphere: 1
Food: 5
Service: 1
The girl standing at the counter does not have the manners to talk. I came to take my order for Door Dash. I asked her how much time it would take, she said she did not know She talks rudely.
First time food was missing. Second order was completely wrong and steak quesadillas was burnt. So gross
Atmosphere: 1
Food: 1
Service: 1
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