Dunkin'
135 Albany St, Cazenovia
(315) 655-0660
Recent Reviews
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Some times food is quick other times it can take a bit. Just depends on the staff working and orders that come in.
Atmosphere: 4
Food: 5
Service: 4
It was so nice to have chair where I could sit.
Atmosphere: 4
Food: 4
Service: 5
If you see the large yellow haired blonde lady with the attitude and glasses working, run as fast as you can! Takes her 20 minutes to make a sandwich, and by the time she’s done, she will practically throw the order at you. Exceptionally rude to say the least. Moves like a turtle with a mood problem. Wish I knew her name, but she should be fired!!! Will not be returning to this location EVER
Atmosphere: 1
Food: 1
Service: 1
They are slower than the caramel substance they put in their coffees. They could probably keep up with demand if their manager wasn’t chain smoking in her car. The app doesn’t never “on” for this location. Should be zero stars.
Atmosphere: 1
Food: 2
Service: 1
Can't get the most basic of orders correct, regularly. Staff should take a remedial class to learn how to read.
Atmosphere: 1
Food: 2
Service: 1
Do not come here, ever. I will never be back. This is the worst Dunkin. They always get your order wrong and there are certain members of staff that are super rude and will toss your food at you from across the counter. The picture is also their idea of a wake up wrap.
Atmosphere: 1
Food: 1
Service: 1
Don’t come here unless you want to deal with exceptionally rude employees. Watch out for the blonde. Greeted with a death stare and attitude. Where is the management? Such a shame with it being the only Dunkin in Cazenovia.
Food: 3
Extremely long wait
Atmosphere: 3
Food: 3
Service: 3
Their service suck
I was there earlier and the were so unbelievably rude they tried charging my friend for something she didn’t even get and wouldn’t give her her money back, they had no reason to be rude to us.one of the guys said to the other lady he was going to take a while to make our drinks, unbelievable
Restaurantji Recommends
Short staff, long wait. The people were cordial.
They are in an area where there are two other locations
Atmosphere: 4
Food: 5
Service: 4
Horrible service, horrible food, takes forever.
They had to ask what my order was multiple times because the loser in the front wouldn’t listen, the black bald girl wouldn’t stop talking to the coworker about nonsense and wouldn’t make my bagels for 15 minutes and when she finally did she wasn’t paying attention and burnt all three and the breakfast sandwich I ordered also my coffee had no cream or sugar in it and that’s all I asked to have. Terrible place, terrible service and workers. Do not go here!
Atmosphere: 1
Food: 1
Service: 1
Came in this morning to pick up a mobile order, they were swamped but getting through orders pretty quickly. I ordered a coffee and a donut and had about a 10 minute wait. When I got my coffee and waited a few more minutes for the donut, they had continued on to other orders. I asked about the donut and was met with a barista and her foul attitude saying “I’m completely out of that donut I don’t know what to tell you.” No one had told me this beforehand nor did the app notify me about being out of stock, one of the other employees offered me a different kind. I would have walked away had I not already paid. That girl and her attitude are rotten. I will not be giving anymore business to Dunkin after this encounter.
Atmosphere: 2
Food: 3
Service: 1
Great spot for a quick and tasty breakfast sandwich.
Parking: Located at a gas station, so traffic moves quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Croissant
America does indeed run on Dunkin’
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Apple Fritter, Coolatta, Munchkins Donut Hole Treats
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