When I tell you I’ve never been more annoyed sent my man to Arby’s for some food and these employees had the audacity to sever use old food and fries image that and I had already called to complain about the food just to for both use to realize that parts of are sandwich are hard as a rock like a WASTE OF 35$
Ken Reed
We had to wait for our food and it wasn't hot or even warm when we received it. I'll never stop there again. I'd fire them all and start over with new employees
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Roast Beef, Roast Beef
Phyllis Fickett
Today was the 2nd time in less than 14 days I got a bad meal from arby's .Last week it was a reuben, the bread was sogging, the sandwich was not fresh. Today the fish was the same way. I have bought meals there for decades, why is the food no longer fresh?
Atmosphere: 3
Food: 1
Service: 3
Tari Nolan
I placed an order on the app. I couldn't figure out how to order cheese sauce. So I placed my order. I went inside and ordered my cheese sauce and grabbed my sandwich which was waiting for me. The cashier accused me of stealing. I will never again come here.
J Money
I'm all about giving handicapped people jobs but don't put the whole staff on at once.
Atmosphere: 3
Food: 5
Service: 1
B.jay Potter
Don't get the fish they brag about in their commercials, might as well chew on a sawdust brick
Food: 1
Service: 3
Recommended dishes: Roast Beef
Jeff Campbell
The fact that I only get a half hour for lunch and it takes almost 20 minutes for food when I come in here is ridiculous. How hard is it to put together a sandwich and some fries?!?!
Atmosphere: 3
Food: 4
Service: 1
Hector Martorell
Great service
Atmosphere: 4
Food: 4
Service: 5
Kimberly Crowner
Nastiest drive thru meals we've had there yet.
Atmosphere: 3
Food: 1
Service: 3
Gene Ellis
This is a first time visit in a long while and the roast beef sandwich was not hot , fries were not hot it just did not seem like the Arby's that I remember from years ago
Look, I get you get bonus for good drive-thru times. But pulling absolutely everyone ahead for no reason is annoying. And then you wind up having trouble, like forgetting my shake. And after I remind you, I get a medium instead of the large I paid for. Which is not worth coming all the way back to correct. A store is only as good as it's service. Your bonus won't matter if nobody wants to come to the store anymore.
Atmosphere: 2
Food: 5
Service: 2
Catherine Waffenschmidt
Stopped for dinner the other night. The cashier was new but courteous. He seemed rather unhappy in his job though. ?. The roast beef sandwiches were a bit grisly. Fries weren't fresh.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Roast Beef
Patrick Mead
Good was good, restaurant was clean and service was friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef
Kenneth Fike
New manager Steve just took over. He came from the North Syracuse Location and I have every expectation that this location is going to meet up with the same expectations as the North Syracuse location. There's nowhere to go but up from here. If you have not been at this location in a while, it's under NEW management and that's already a big improvement. I will come here again.
Atmosphere: 5
Food: 5
Service: 5
Graziella “Gray” Gallina
I recently visited Arby's and was thoroughly impressed by the experience! The staff was incredibly friendly and welcoming, making me feel right at home. The food was fresh, and the variety of sandwiches was fantastic. I especially loved their signature roast beef—juicy and full of flavor. The curly fries were crispy and perfectly seasoned, adding the perfect touch to my meal. The restaurant was clean and had a comfortable atmosphere, perfect for a quick bite or a casual lunch. I’ll be coming back for more!
When I tell you I’ve never been more annoyed sent my man to Arby’s for some food and these employees had the audacity to sever use old food and fries image that and I had already called to complain about the food just to for both use to realize that parts of are sandwich are hard as a rock like a WASTE OF 35$
We had to wait for our food and it wasn't hot or even warm when we received it. I'll never stop there again. I'd fire them all and start over with new employees
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Roast Beef, Roast Beef
Today was the 2nd time in less than 14 days I got a bad meal from arby's .Last week it was a reuben, the bread was sogging, the sandwich was not fresh. Today the fish was the same way.
I have bought meals there for decades, why is the food no longer fresh?
Atmosphere: 3
Food: 1
Service: 3
I placed an order on the app. I couldn't figure out how to order cheese sauce. So I placed my order. I went inside and ordered my cheese sauce and grabbed my sandwich which was waiting for me. The cashier accused me of stealing. I will never again come here.
I'm all about giving handicapped people jobs but don't put the whole staff on at once.
Atmosphere: 3
Food: 5
Service: 1
Don't get the fish they brag about in their commercials, might as well chew on a sawdust brick
Food: 1
Service: 3
Recommended dishes: Roast Beef
The fact that I only get a half hour for lunch and it takes almost 20 minutes for food when I come in here is ridiculous. How hard is it to put together a sandwich and some fries?!?!
Atmosphere: 3
Food: 4
Service: 1
Great service
Atmosphere: 4
Food: 4
Service: 5
Nastiest drive thru meals we've had there yet.
Atmosphere: 3
Food: 1
Service: 3
This is a first time visit in a long while and the roast beef sandwich was not hot , fries were not hot it just did not seem like the Arby's that I remember from years ago
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Look, I get you get bonus for good drive-thru times. But pulling absolutely everyone ahead for no reason is annoying. And then you wind up having trouble, like forgetting my shake. And after I remind you, I get a medium instead of the large I paid for. Which is not worth coming all the way back to correct. A store is only as good as it's service. Your bonus won't matter if nobody wants to come to the store anymore.
Atmosphere: 2
Food: 5
Service: 2
Stopped for dinner the other night. The cashier was new but courteous. He seemed rather unhappy in his job though. ?. The roast beef sandwiches were a bit grisly. Fries weren't fresh.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Roast Beef
Good was good, restaurant was clean and service was friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef
New manager Steve just took over. He came from the North Syracuse Location and I have every expectation that this location is going to meet up with the same expectations as the North Syracuse location. There's nowhere to go but up from here. If you have not been at this location in a while, it's under NEW management and that's already a big improvement. I will come here again.
Atmosphere: 5
Food: 5
Service: 5
I recently visited Arby's and was thoroughly impressed by the experience! The staff was incredibly friendly and welcoming, making me feel right at home. The food was fresh, and the variety of sandwiches was fantastic. I especially loved their signature roast beef—juicy and full of flavor. The curly fries were crispy and perfectly seasoned, adding the perfect touch to my meal. The restaurant was clean and had a comfortable atmosphere, perfect for a quick bite or a casual lunch. I’ll be coming back for more!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches, Roast Beef
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