Extremely disappointed with my order. I've had Mongolian beef before and decided to try it from China Chen. I received a dish loaded with onions, a handful of soft, chewy steak pieces, carrots and peas. The sauce was a thin brown liquid and all I could taste was salt and pepper. When I called the restaurant the person who answered the phone told me they've never had Mongolian beef before and gave the phone to someone else who told me the order I recieved was Mongolian beef. I tried to ask questions to better understand if I confused the dish for something else and was told that maybe other places make it different. There was no description of their version of the dish and everything I found online was not what i recieved. The person I spoke to did not care and hung up the phone.
This picture is after I removed a plate full of onions already. The other picture is what the Mongolian dish I've had in the past looked like.
Food: 1
Service: 1
craigtrader63
The food is good but its a waste of time calling ahead for food for them to stand and cook it when you arrive. That the only reason they get 3 stars. When you only get a certain amount of time for lunch this issue becomes relevant.
Nikki
Walked in to order told them I had a shellfish allergy and the lady behind the counter said it wouldn't be issue. Well I bite into my egg roll and it was shrimp. My throat started to close. I returned the food and had to rush to get medical assistant. Will not be going here again.
Food: 1
Service: 1
Daniel keefe
Best tasting takeout around. Will definitely be going back.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sesame Chicken, Chicken in Garlic Sauce, Shrimp Fried Rice, Chicken or Roast Pork
Anson W
2QT white rice charge me $10 ?
Steven Russell
China chen the best Chinese food in Cicero and they made a little mistake on my order and gave me a whole other beef and broccoli a week later and remembered my number.
Atmosphere: 5
Food: 5
Service: 5
Kimberly Stevens
This place is disgusting!! Got the order wrong. Hair in the food. Rude and disrespectful. I paid for that? Never again. Avoid this hole at all costs!!!!
Atmosphere: 1
Food: 1
Service: 1
Lauren M
The only Chinese place ever. If ur gonna read a review make it this one. Forget any other review. This is the best Chinese food place in the entire world. Family favorite for like 20 years. Place is always clean the workers are always nice and the food comes out hot and fresh pretty quickly. Nothing compares to china Chen. My gf and I get it all the time it is our favorite. The go to items include the beef and broccoli, chicken and broccoli, sweet and sour chicken, pork fried rice, wonton soup, chicken lo mein, and the eggrolls. Everything is genuinely earth shattering. We get it so much I now have china Chen in my contacts. It's that serious. Never had better Chinese food in my life. The only place to exist ever. And the prices are good as well. Great for broke college students. Such a good meal always. If I could eat china Chen every day for the rest of my life I would. I probably will. Literally the best ever. The food stays hot for so long you could drive 30 minutes back to ur house go inside smoke a j and the food would still be piping hot when you open it. Always so flavorful and delicious. If I could give it 1 million stars I would. The best restaurant in the whole world. #chinachen4life 🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Lo Mein
Frank Letizia
I think it's the best Chinese I've had in North Syracuse.
I think it's the best Chinese I've had in North Syracuse.
Atmosphere: 4
Food: 5
Service: 5
Jameson Keefe
You will never ever have better Chinese food then from here and the people that work here are so nice I’m friends with the owners son and he is a great person and they are a great family that makes amazing food
Atmosphere: 5
Food: 5
Service: 5
Kelan
Oh man where do I begin on this masterpiece, the food, the quality, the atmosphere, and the overall experience I had here, before I tried it my life was boring… I had no purpose in life, but when I tried the sweet and sour chicken my life changed for the better, it gave me a purpose in life, it changed my perspective on life and it will never be the same again. Thank you China Chen for not only providing me with the most amazing and delicious food I’ve ever consumed, but for a life changing experience that shaped me into who I am today.
Firas Makhlouf
China Chen in Cicero is hands down the best Chinese takeout in the Syracuse area! The food is always hot, fresh, and full of flavor. Portions are generous, prices are reasonable, and everything is consistently delicious. The staff is friendly and quick, even when they're busy. Whether it's General Tso’s, lo mein, or their amazing dumplings, you can’t go wrong here. This spot is my go-to every time I’m craving Chinese—highly recommended!
Great food
Recommended dishes: Egg Roll, Sesame Chicken
Extremely disappointed with my order. I've had Mongolian beef before and decided to try it from China Chen. I received a dish loaded with onions, a handful of soft, chewy steak pieces, carrots and peas. The sauce was a thin brown liquid and all I could taste was salt and pepper. When I called the restaurant the person who answered the phone told me they've never had Mongolian beef before and gave the phone to someone else who told me the order I recieved was Mongolian beef. I tried to ask questions to better understand if I confused the dish for something else and was told that maybe other places make it different. There was no description of their version of the dish and everything I found online was not what i recieved. The person I spoke to did not care and hung up the phone.
This picture is after I removed a plate full of onions already. The other picture is what the Mongolian dish I've had in the past looked like.
Food: 1
Service: 1
The food is good but its a waste of time calling ahead for food for them to stand and cook it when you arrive. That the only reason they get 3 stars. When you only get a certain amount of time for lunch this issue becomes relevant.
Walked in to order told them I had a shellfish allergy and the lady behind the counter said it wouldn't be issue. Well I bite into my egg roll and it was shrimp. My throat started to close. I returned the food and had to rush to get medical assistant. Will not be going here again.
Food: 1
Service: 1
Best tasting takeout around. Will definitely be going back.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sesame Chicken, Chicken in Garlic Sauce, Shrimp Fried Rice, Chicken or Roast Pork
2QT white rice charge me $10 ?
China chen the best Chinese food in Cicero and they made a little mistake on my order and gave me a whole other beef and broccoli a week later and remembered my number.
Atmosphere: 5
Food: 5
Service: 5
This place is disgusting!! Got the order wrong. Hair in the food. Rude and disrespectful. I paid for that? Never again. Avoid this hole at all costs!!!!
Atmosphere: 1
Food: 1
Service: 1
The only Chinese place ever. If ur gonna read a review make it this one. Forget any other review. This is the best Chinese food place in the entire world. Family favorite for like 20 years. Place is always clean the workers are always nice and the food comes out hot and fresh pretty quickly. Nothing compares to china Chen. My gf and I get it all the time it is our favorite. The go to items include the beef and broccoli, chicken and broccoli, sweet and sour chicken, pork fried rice, wonton soup, chicken lo mein, and the eggrolls. Everything is genuinely earth shattering. We get it so much I now have china Chen in my contacts. It's that serious. Never had better Chinese food in my life. The only place to exist ever. And the prices are good as well. Great for broke college students. Such a good meal always. If I could eat china Chen every day for the rest of my life I would. I probably will. Literally the best ever. The food stays hot for so long you could drive 30 minutes back to ur house go inside smoke a j and the food would still be piping hot when you open it. Always so flavorful and delicious. If I could give it 1 million stars I would. The best restaurant in the whole world. #chinachen4life 🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Lo Mein
I think it's the best Chinese I've had in North Syracuse.
Restaurantji Recommends
I think it's the best Chinese I've had in North Syracuse.
Atmosphere: 4
Food: 5
Service: 5
You will never ever have better Chinese food then from here and the people that work here are so nice I’m friends with the owners son and he is a great person and they are a great family that makes amazing food
Atmosphere: 5
Food: 5
Service: 5
Oh man where do I begin on this masterpiece, the food, the quality, the atmosphere, and the overall experience I had here, before I tried it my life was boring… I had no purpose in life, but when I tried the sweet and sour chicken my life changed for the better, it gave me a purpose in life, it changed my perspective on life and it will never be the same again. Thank you China Chen for not only providing me with the most amazing and delicious food I’ve ever consumed, but for a life changing experience that shaped me into who I am today.
China Chen in Cicero is hands down the best Chinese takeout in the Syracuse area! The food is always hot, fresh, and full of flavor. Portions are generous, prices are reasonable, and everything is consistently delicious. The staff is friendly and quick, even when they're busy. Whether it's General Tso’s, lo mein, or their amazing dumplings, you can’t go wrong here. This spot is my go-to every time I’m craving Chinese—highly recommended!
Food was hot and fresh
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