Ordered a homewrecker bowl. Bearly any rice. Had topping on it i did not want or ask for. What happened to the queso its an orange color now it used to be white. Never order delivery again.
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Quick
I remember the days when Moe’s Monday would fill you up for $8 after taxes. Now it’s closer to $15 nearly doubled and you get less meat/toppings. If you want to add a side of queso you’re closer to $20 after taxes lol. Not to mention the app, give you an option to use it as a guest (bc it logs you out every time you close the app if you sign in) but instead of allowing you to view as a guest it being you right back to the login screen lol. All my old points are now useless because the app just will not connect to my old account which went thru Facebook. Just get error now. I have since started making my own meals at home and am saving hundreds each month. Everything has gone downhill and now unfortunately Moe’s has joined them. Not to mention I never got the birthday free burrito either. The app stinks, the food now stinks.
Atmosphere: 2
Food: 1
Service: 1
Brianna Murray
Inconsistent food, constant new staff and so slow. They also don’t participate in the national chain deals. Worth the drive to go to another location.
Jerry Gibbs
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Michael Smith
Welcome to Moe's! Always consistent service and food. I usually get the same thing every visit, bowl with beans (no rice!), chicken, drag it through the garden, add guac and then dip my chips in it.
Shawn Sadlocha
Moes bowls are usually worth spending the $10.00-$12.00 on but what they have turned into for that price is insane. The bowls are shallow and the food barely reached the top of the bowl. If you’re going to start giving less food then lower the price or charge more and give the amount you usually give. My bowl looks like it went on a diet picture in photos
Atmosphere: 2
Food: 1
Service: 3
Alison O'Connell
Fast service. Pretty fresh food. Good portions. Love the salsa bar. Seemed like a newer location. Clean facility. The Henrietta location needs to take a page out of their book.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bowl
Andrew Osier
They have inexperienced workers, too busy laughing and joking to check people out properly and when they finally do they hand me the wrong thing even though i had a special request that costs more. Abhorrent workers.
Atmosphere: 4
Food: 1
Service: 2
Back Country
Quantity is starting to drop and prices are starting to increase.
Chicken wash bit salty, but overall, really good, hot food.
Atmosphere: 5
Food: 4
Service: 5
Riley
Absolute theft. I’ve been going here for years and after today I will no longer be going to Moes. They skimped every step of the process yet there was an employee making their own food adding multiple servings to theirs. Don’t site inflation and force the customer to cover the cost of their meals while shorting them on their own. I paid $18 for a bowl that ended up with majority rice, a half ladle of queso and a pinch of cheese. I know 100% that they did not even meet their own portion standard and if so it’s criminal. I do not know how they are still in business with the employees struggling to meet the minimum standard of customer service, common sense, and the unnecessary cost to portion.
Atmosphere: 2
Food: 1
Service: 1
Bethany Strong
Service was great. The two ladies working were sweet, patient, and great with kids. Food looked like it had been sitting out for a bit and was dry before adding chipotle ranch (or any sauce). The bathrooms were disgusting to the point where I wouldn't use them.
Kid-friendliness: Staff were sweet to children and there were booths available for kids to sit easily.
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Bowl
Ali “Peccant” Azzam
Absolutely terrific service from the ladies
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Stephen Mitchell
Friday 7/26/24 11:50 am There are only 2 people on staff and they are going back and forth complaining about how they're the only two working and someone probably won't show up for work because they didn't yesterday.
They were so distracted by their yapping it took them quite awhile to finish the online order before they'd get to us. Horrible customer service and tremendous failure by management to ensure the store isn't staffed for a Friday lunch.
Great! Clean and Nice!
Atmosphere: 5
Food: 5
Service: 5
Ordered a homewrecker bowl. Bearly any rice. Had topping on it i did not want or ask for. What happened to the queso its an orange color now it used to be white. Never order delivery again.
Atmosphere: 1
Food: 1
Service: 1
I remember the days when Moe’s Monday would fill you up for $8 after taxes. Now it’s closer to $15 nearly doubled and you get less meat/toppings. If you want to add a side of queso you’re closer to $20 after taxes lol. Not to mention the app, give you an option to use it as a guest (bc it logs you out every time you close the app if you sign in) but instead of allowing you to view as a guest it being you right back to the login screen lol. All my old points are now useless because the app just will not connect to my old account which went thru Facebook. Just get error now. I have since started making my own meals at home and am saving hundreds each month. Everything has gone downhill and now unfortunately Moe’s has joined them. Not to mention I never got the birthday free burrito either. The app stinks, the food now stinks.
Atmosphere: 2
Food: 1
Service: 1
Inconsistent food, constant new staff and so slow. They also don’t participate in the national chain deals. Worth the drive to go to another location.
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Welcome to Moe's! Always consistent service and food. I usually get the same thing every visit, bowl with beans (no rice!), chicken, drag it through the garden, add guac and then dip my chips in it.
Moes bowls are usually worth spending the $10.00-$12.00 on but what they have turned into for that price is insane. The bowls are shallow and the food barely reached the top of the bowl. If you’re going to start giving less food then lower the price or charge more and give the amount you usually give. My bowl looks like it went on a diet picture in photos
Atmosphere: 2
Food: 1
Service: 3
Fast service. Pretty fresh food. Good portions. Love the salsa bar. Seemed like a newer location. Clean facility. The Henrietta location needs to take a page out of their book.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bowl
They have inexperienced workers, too busy laughing and joking to check people out properly and when they finally do they hand me the wrong thing even though i had a special request that costs more. Abhorrent workers.
Atmosphere: 4
Food: 1
Service: 2
Quantity is starting to drop and prices are starting to increase.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Chicken wash bit salty, but overall, really good, hot food.
Atmosphere: 5
Food: 4
Service: 5
Absolute theft. I’ve been going here for years and after today I will no longer be going to Moes. They skimped every step of the process yet there was an employee making their own food adding multiple servings to theirs. Don’t site inflation and force the customer to cover the cost of their meals while shorting them on their own. I paid $18 for a bowl that ended up with majority rice, a half ladle of queso and a pinch of cheese. I know 100% that they did not even meet their own portion standard and if so it’s criminal. I do not know how they are still in business with the employees struggling to meet the minimum standard of customer service, common sense, and the unnecessary cost to portion.
Atmosphere: 2
Food: 1
Service: 1
Service was great. The two ladies working were sweet, patient, and great with kids. Food looked like it had been sitting out for a bit and was dry before adding chipotle ranch (or any sauce). The bathrooms were disgusting to the point where I wouldn't use them.
Kid-friendliness: Staff were sweet to children and there were booths available for kids to sit easily.
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Bowl
Absolutely terrific service from the ladies
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Friday 7/26/24 11:50 am
There are only 2 people on staff and they are going back and forth complaining about how they're the only two working and someone probably won't show up for work because they didn't yesterday.
They were so distracted by their yapping it took them quite awhile to finish the online order before they'd get to us. Horrible customer service and tremendous failure by management to ensure the store isn't staffed for a Friday lunch.
Food was good.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Bowl
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