Moe's Southwest Grill

5663 Cir Dr E, Cicero
(315) 214-0130

Recent Reviews

Robert Smith

The endless bar was out of stuff the whole time we where there

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Adobo Chicken, Famous Queso, Bowl

Lee Gamble

Worst experience ever waiting over a hour for a pickup order and got tired of waiting so I cancelled my order and I will not be returning unbelievable how poorly service was nobody should have to experience this

Atmosphere: 1

Food: 1

Service: 1

Robert Ryan

Great service from the the team. Destiny always gives us great service and remembers her customers.

Atmosphere: 5

Food: 5

Service: 5

Ahdan Win

Terrible staffsNo smile or interaction, rude and unprofessionalI have the seasoned chicken that taste like the grillThe grill was very dirtyWorst Moe's everWent there on Saturday around 3:30 pmCould be that particular shift

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Burrito Bowl, Quesadilla, Burrito

Shane Cutter

Great food and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla, Burrito, Guacamole

Karefree Kel

It was

Atmosphere: 4

Food: 4

Service: 4

Kathy DeLong

Very upset that there wasn't an option to customize through Door Dash (says to call) but phone went unanswered for 15 minutes straight- from the time we placed the order until the driver picked up the food. Our drinks and 1 side of salsa are missing, we got the wrong "dessert" with the kids meals, and we only got a tiny amount of chips- no extra to go with a cup of queso. Taco was the tiniest we've ever gotten from there, though the quesadilla had a decent amount of chicken.

Food: 3

Service: 1

Jeffrey Wilson

The food is great, but the hours are never correct. Everytime I go there, it seems to be closed, even though they have posted hours saying they should be open.

Atmosphere: 2

Food: 4

Service: 3

Scott P

Destiny and Amos already know what I want when I walk in or call ahead! Friendly service, superfast, and complete orders for my fajita catering boxes to go. Time and time again throughout 2023. Thank you!

Atmosphere: 5

Food: 5

Service: 5

george clark

Felt very unwelcome at this location.

Atmosphere: 1

Food: 1

Service: 1

Jay Tucker

Literally best burrito place I’ve had. It’s like chipotle if the workers actually cared about the food. Food was amazing. Workers were polite and very chill. Building was clean and fresh. 5/5 10/10 1000/10 if I could rate this place higher I would it’s my favorite restaurant by FAR. If you like burritos, get up out of the seat your sitting in and come to this restaurant and get you some food trust me you’ll love it. It’s worth it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Burrito, Bowl

Lynn T.

Food not fresh. Nice people working. The bathroom smelled like pee. Might not be back.

Rufina Shevchenko

The location was not open on time and this is not the first time. So because I ran into this before I called today at 11am and asked “are you open?”, the man replied “we open at 11” so I said well now it’s 11:01 so you’re open? He again said, with attitude, we’re open at 11. So I make my drive there and lo and behold they are still CLOSED and there’s people waiting outside the door and someone came and started unlocking doors. Had to wait a few mins inside for them to start taking our orders and you’d think the food would look hot and fresh but sadly it looked like it was sitting there for quite some time. This place was much better years back, now they hire people who look like unkempt and I have the unpleasant experience of hearing a few of the employees joking about their poop and bathroom experiences while I was eating my food. It’s gross. The place needs a revamp in service bad quality. I also got 4 whole chips in my order… 4.

Atmosphere: 3

Food: 3

Service: 2

brett hubbard

I see photos of this place on previously placed review and they are exactly true. Dirty completely not even a little spot cleaned today four males working looked to be just starting a career and female manager that walked through door with out a care in the world. Unfortunately this won’t help the people trying to hold a job. The worst part today was father with a special needs kids went into the bathroom there was no toilet paper. Father had to come out and get someone and it sent the kid into worrying and screaming. This location needs to be shut down for a day for total cleaning and new management brought in immediately. Terrible terrible terrible don’t go in!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

Ann Marie Letto

Always friendly. When ordering ahead it's always ready. My go to every Monday for their Moe Monday deal.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Burrito Bowl

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