Rude employees one threatened to fire me trough the drive through unprofessional staff don't recommend this taco bell location is always cited too it's so ghetto for being in the middle of suburbia
Jessica Clary
lovely experience shoutout the person with the red hair <3
Atmosphere: 5
Food: 5
Service: 5
Jayson Myers
Saturday day/Sunday morning around 1:50am. Nightshift do better. Customer service is disgustingly bad. Food was cold. Poorly made. Fr who puts the crumbs of chicken (4 smallest pieces) on a taco man. Everything was cold. Nothing was even wrapped properly. Honestly only thing that came out right was my Baja blast. Sunday February 15th/16th, 2025.
Atmosphere: 1
Food: 1
Service: 1
Anson Wang
Poor food !
Atmosphere: 2
Food: 1
Service: 2
Tim DeSantis
Takes over an hour to order food to be yelled at that they are short staffed and their system is down .... so another half hour just to get out of the drive thru line because they are so short staffed. *Edit visited recently 2 times and the service was fast food was hot and made perfect. It seems like they finally have a good staff.
Atmosphere: 5
Food: 5
Service: 5
Gabrielle Kalil
GiGi was absolutely quick, smart and sweet! Made my whole year!
Atmosphere: 5
Food: 5
Service: 5
MARISA NUZZO
Night manager sucks. Kicked me out at 10:25 because he decided to only take the customers in front of me and told me to go back in my car and go through the drive thru. Should’ve locked the door then if you were cutting certain people off from coming in.
Service: 1
Rojas 13
Food good, coffee wasn't ready but fresh pot was made. Good service.
Atmosphere: 5
Food: 5
Service: 3
H
Clean and fast service. Servers are very nice and food was good! Would recommend.
Atmosphere: 5
Food: 5
Service: 5
Lonnie Smith
2pm and the dining room is not open and there is no sign to indicate so. Went to drive thru and no card payments cause their "thingy" is broke. Now sitting in line for no food.
On 11/10/2024 around 9pm, I had the most bizarre experience at this Taco Bell. I pulled in the drive thru, and waited behind a vehicle that waited at the speaker for a bit before driving away. I decided to wait at the speaker too until about 4 cars pulled in behind me. I drove up to the window to let someone know nobody was on the headset where a gentleman was ready to hand me someone’s food. I said, “I didn’t order yet, no one is on the headset,” and a woman ran over to apologize. I told her it’s alright, I’m happy to drive back in line so you can take care of these folks first because they’ve been waiting and people are driving off. I didn’t mind waiting for a bit more and the line went fairly quickly.
When I get to the window, I pay and the woman hands me drinks, and I end up waiting for a while now. She hands me a large white plastic bag full of food including nacho fries just thrown on top. I didn’t order those, so I realize this is a completely different order. I have to wave her back to the window to show her this wasn’t mine. She looked at me confused until I showed her the bag had a receipt for “Christopher”. She apologizes again and takes the food back and tosses it back on the counter.
I wait again and a couple people come over to say it’ll be out soon. The first lady comes back and hands me a small bag with yet another person’s order in it. When I tell her she loses her cool, tells me something about them having a new system, and while I’m trying to tell her what my actual order is (she asked), she throws off her headset and storms off, leaving the other two workers, another lady and a young guy, to figure it out. I was very patient, and I never raised my voice or did anything to warrant her storming off. I felt like I was in crazyville where I speak a foreign language or something!!!
I have to give the young guy my receipt to figure out my order. Turns out they never even made my order so I’m now waiting at the window with a line behind me while my food is completely made. I’m honestly embarrassed at this point as it’s been nearly 25 minutes, so I get the young guy’s attention and ask if there’s any way I can get a refund. He says, “You don’t want the food?” I said, “No I want the food, I’m just wondering if I can get a refund for the trouble.” He says he can’t do that, so ok whatever I’m just done by this point and figure I’ll follow up in some way once I can get out of the drive thru.
I’m handed a large white plastic bag with mine and my husband’s food— two tacos, two chalupas, a quesadilla, and sauce cups— thrown inside. They clearly had paper bags (the second wrong order was in one), so why did they serve all these orders in enormous plastic bags, no boxes, where everything laid haphazardly? Of course, I was missing items, so I have to ask once more for the rest of my food, which I’m left WAITING AGAIN for, which I receive in a paper bag.
Why did I basically have to beg these kids to do their job? I did call as soon as I could to speak to a manager, which I’ve never had the nerve to do before, but I should have known better that there wasn’t really a manager there. The second female worker answers the phone and says she’s the manager, and while I’m telling her what’s going on, I hear her telling the first female worker what I’m saying. The first female worker absolutely starts FLIPPING OUT in the background about me because I’m the one that drove around (still wondering what I even did wrong!) and the second female worker says something about “let me ask my GM”. The so-called GM was the young guy that helped me at the window. He tells me, “I already told you I couldn’t give you a refund because you took the food,” and said how he gave me coupons. He starts arguing, so I told him to get it together, and hung up. I’m sure they served Christopher and the other customer the food was handled in my car.
I called my husband when I pulled into the drive through to get his order, he heard the whole th
Atmosphere: 1
Food: 1
Service: 1
Zack Rodriguez (BrodieKing)
My mobile app order took 30 min to complete and when I finally got it, my entire order was cold; Cold shredded Cheese in all items, meat was luke warm in them as well, and the Chalupa holding one of the items together was so cold that it fell apart (These are supposed to be soft and warm).
It's one thing if you're understaffed (and openly venting about it to standing customers), but when you're rushing the food to the point where the ingredients aren't at the proper temperature, it doesn't make it worth the wait at all, nor justify the excuses and apologies.
Atmosphere: 2
Food: 2
Service: 2
Jess Fellows
1230 am and close at two yet speaker answers saying they only have food for door dash there not making any regular orders lazy over paid staff!!!
Atmosphere: 1
Service: 1
Jess Dickinson
1230 am and close at two yet speaker answers saying they only have food for door dash there not making any regular orders lazy over paid staff!!!
Rude employees one threatened to fire me trough the drive through unprofessional staff don't recommend this taco bell location is always cited too it's so ghetto for being in the middle of suburbia
lovely experience shoutout the person with the red hair <3
Atmosphere: 5
Food: 5
Service: 5
Saturday day/Sunday morning around 1:50am. Nightshift do better. Customer service is disgustingly bad. Food was cold. Poorly made. Fr who puts the crumbs of chicken (4 smallest pieces) on a taco man. Everything was cold. Nothing was even wrapped properly. Honestly only thing that came out right was my Baja blast. Sunday February 15th/16th, 2025.
Atmosphere: 1
Food: 1
Service: 1
Poor food !
Atmosphere: 2
Food: 1
Service: 2
Takes over an hour to order food to be yelled at that they are short staffed and their system is down .... so another half hour just to get out of the drive thru line because they are so short staffed. *Edit visited recently 2 times and the service was fast food was hot and made perfect. It seems like they finally have a good staff.
Atmosphere: 5
Food: 5
Service: 5
GiGi was absolutely quick, smart and sweet! Made my whole year!
Atmosphere: 5
Food: 5
Service: 5
Night manager sucks. Kicked me out at 10:25 because he decided to only take the customers in front of me and told me to go back in my car and go through the drive thru. Should’ve locked the door then if you were cutting certain people off from coming in.
Service: 1
Food good, coffee wasn't ready but fresh pot was made. Good service.
Atmosphere: 5
Food: 5
Service: 3
Clean and fast service. Servers are very nice and food was good! Would recommend.
Atmosphere: 5
Food: 5
Service: 5
2pm and the dining room is not open and there is no sign to indicate so. Went to drive thru and no card payments cause their "thingy" is broke. Now sitting in line for no food.
Restaurantji Recommends
On 11/10/2024 around 9pm, I had the most bizarre experience at this Taco Bell. I pulled in the drive thru, and waited behind a vehicle that waited at the speaker for a bit before driving away. I decided to wait at the speaker too until about 4 cars pulled in behind me. I drove up to the window to let someone know nobody was on the headset where a gentleman was ready to hand me someone’s food. I said, “I didn’t order yet, no one is on the headset,” and a woman ran over to apologize. I told her it’s alright, I’m happy to drive back in line so you can take care of these folks first because they’ve been waiting and people are driving off. I didn’t mind waiting for a bit more and the line went fairly quickly.
When I get to the window, I pay and the woman hands me drinks, and I end up waiting for a while now. She hands me a large white plastic bag full of food including nacho fries just thrown on top. I didn’t order those, so I realize this is a completely different order. I have to wave her back to the window to show her this wasn’t mine. She looked at me confused until I showed her the bag had a receipt for “Christopher”. She apologizes again and takes the food back and tosses it back on the counter.
I wait again and a couple people come over to say it’ll be out soon. The first lady comes back and hands me a small bag with yet another person’s order in it. When I tell her she loses her cool, tells me something about them having a new system, and while I’m trying to tell her what my actual order is (she asked), she throws off her headset and storms off, leaving the other two workers, another lady and a young guy, to figure it out. I was very patient, and I never raised my voice or did anything to warrant her storming off. I felt like I was in crazyville where I speak a foreign language or something!!!
I have to give the young guy my receipt to figure out my order. Turns out they never even made my order so I’m now waiting at the window with a line behind me while my food is completely made. I’m honestly embarrassed at this point as it’s been nearly 25 minutes, so I get the young guy’s attention and ask if there’s any way I can get a refund. He says, “You don’t want the food?” I said, “No I want the food, I’m just wondering if I can get a refund for the trouble.” He says he can’t do that, so ok whatever I’m just done by this point and figure I’ll follow up in some way once I can get out of the drive thru.
I’m handed a large white plastic bag with mine and my husband’s food— two tacos, two chalupas, a quesadilla, and sauce cups— thrown inside. They clearly had paper bags (the second wrong order was in one), so why did they serve all these orders in enormous plastic bags, no boxes, where everything laid haphazardly? Of course, I was missing items, so I have to ask once more for the rest of my food, which I’m left WAITING AGAIN for, which I receive in a paper bag.
Why did I basically have to beg these kids to do their job? I did call as soon as I could to speak to a manager, which I’ve never had the nerve to do before, but I should have known better that there wasn’t really a manager there. The second female worker answers the phone and says she’s the manager, and while I’m telling her what’s going on, I hear her telling the first female worker what I’m saying. The first female worker absolutely starts FLIPPING OUT in the background about me because I’m the one that drove around (still wondering what I even did wrong!) and the second female worker says something about “let me ask my GM”. The so-called GM was the young guy that helped me at the window. He tells me, “I already told you I couldn’t give you a refund because you took the food,” and said how he gave me coupons. He starts arguing, so I told him to get it together, and hung up. I’m sure they served Christopher and the other customer the food was handled in my car.
I called my husband when I pulled into the drive through to get his order, he heard the whole th
Atmosphere: 1
Food: 1
Service: 1
My mobile app order took 30 min to complete and when I finally got it, my entire order was cold; Cold shredded Cheese in all items, meat was luke warm in them as well, and the Chalupa holding one of the items together was so cold that it fell apart (These are supposed to be soft and warm).
It's one thing if you're understaffed (and openly venting about it to standing customers), but when you're rushing the food to the point where the ingredients aren't at the proper temperature, it doesn't make it worth the wait at all, nor justify the excuses and apologies.
Atmosphere: 2
Food: 2
Service: 2
1230 am and close at two yet speaker answers saying they only have food for door dash there not making any regular orders lazy over paid staff!!!
Atmosphere: 1
Service: 1
1230 am and close at two yet speaker answers saying they only have food for door dash there not making any regular orders lazy over paid staff!!!
Atmosphere: 1
Service: 1
Love me some taco bell!! LOL ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos
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