Went thru drive thru told them I had a “coupon” and they told me I had to go to the window with it. We to the window and Chad told me I was supposed to let him know at the speaker I had a digital coupon …… did i miss something ?? When you try to do what they ask your wrong and if I would have told him what it was he would have told me to wait till I got up to the window…. I guess they haven’t figured out how to incorporate the app with drive thru yet …nuggets with sauce we’re not fresh like they promote, the fries were grease logged and the burgers were made to request( no pickle no lettuce )
Atmosphere: 1
Food: 2
Service: 1
Led Zeppy
I ordered a Wendy's Single with Cheese and they couldn't even get that order straight.
Atmosphere: 1
Food: 3
Service: 1
Kari Morey
Food is frequently wrong, staff is rude, DoorDash pickup inside policy is pointless, should allow drive through pickups like most other drive through dining restaurants. This spot used to be good for a family meal on the run, lately it’s trash all around. Bad food. Bad service. Building & parking lot are in disrepair. When you walk through the door it sounds like the door is going to fall off it slams so hard. Get it together.
Atmosphere: 1
Food: 1
Service: 1
Lil Havr0
Was charged for 2 drinks and then was given a medium drink, over paid about 3$ for a drink and they knew I only wanted one drink and didn’t fix the issue, cashier could barely speak English or understand what I was saying, they kept my receipt (probably because they knew they messed up) and gave me my order and the cashier who could barely speak English began making an2nd order for my receipt because they apparently didn’t realize that they already made the order. This restaurant is a mess, literally trash on the floor. And the employees running around like chickens with their heads cut off and it’s not even busy. This is pathetic honestly. Whoever runs this restaurant get your shit together. This isn’t rocket science. I’ll never come here again. Oh yeah took me 20 min to get my single order as well, kind of ridiculous
Service: 1
Matthew Goad
My wife, 3 Kids ages 1,2 and 5, and I all stopped here after placing our order on the app. I ordered 3 biggie meals for the kids, a chicken wrap for my wife and a combo for myself. When we arrive there was a line of 5 or 6 cars ahead of us so my wife went inside to pick up the order. I parked to keep my hungry and tired kids calm and waited over 15 minutes. There was a huge delay because they supposedly ran out of chicken nuggets before 1pm on a Saturday, and needed to substitute them for spicy nuggets and that still would have taken 9 more minutes.
First of all we're 20 minutes since I placed the order at this point and my kids are close to losing it.
Secondly, no one in my family except me eats, or enjoys spicy food, and one of my children is severly allergic to certain spices so we never risk it with God knows what's in the "spicy" additive. My wife offered a solution of just using a small chicken strip instead but the staff was unwilling to offer any solution aside from uncharging us and still making us wait even longer, while the rest of the food sat.
When she decided to give up she left irate which then lead to tears on the way home from her and my kids. What was supposed to be family lunch turned into a nightmare of a drive home.
Once I had fed my kids and laid them down I returned to the store to get the names of the people she spoke with and request a refund, the person running the front basically pointed to our food which had been left sitting on the counter, attempted to get the attention of both Eric and Lily the managers and stood there saying their names across the space instead of walking the 15 feet to go over to them. I had very little patience to offer this place so I left.
Please try harder to suck less, sincerely your entire customer base.
Atmosphere: 2
Food: 1
Service: 1
Thomas Hayduk
I ordered from Wendy’s using the app, and the experience was seamless! By the time I arrived at the restaurant, my food was hot and ready for pickup—no waiting at all. My burger was fresh, juicy, and packed with plenty of toppings, just the way I like it. Everything was well-prepared, and you could tell they put care into making it. The atmosphere in the restaurant was clean and welcoming, making it a great spot to grab a quick and satisfying meal. Definitely one of the best fast-food experiences I’ve had in a while!
Atmosphere: 4
Food: 4
Service: 5
LaTeasha Jackson
The food was cold, cheese looked like it was placed right out of the refrigerator, into the burger. Wasn't melted just placed on the burger. Fries cold, it's not like we weren't waiting. Then to not even get hot fries at least, man o man. Service and food big fat 0.
Atmosphere: 1
Food: 1
Service: 1
C. Upham
Slow service as usual. Way to expensive for the quality. Never have the doors open to go inside and eat. Staff is always smoking out front and that is why the service is slow. Hopefully you can catch them while they are in the store working.
Atmosphere: 1
Food: 2
Service: 1
farmall cub
Food at this wendys is terrible. The soda is even horrible tasting. Ive had a horrible experience the last couple times I have been here. Use to love coming here but has gone downhill over the past year. It seems to me that management or the franchise owner could care less. I could see this place not lasting much longer. Get rid of the soda machine, it never works .
Atmosphere: 1
Food: 1
Service: 3
Nicholas Demers
Wendy's used to be great, but now they pay like crap and give no hours to the stores so everyone there is stressed to the max or doesn't show up, if they can even hire anyone.
Everything suffers due to this and it isnt the employee's fault. At least I don't have to order on a touchscreen.
Food was amazing. Employees are not very friendly. We waited 25 mins for 3 sandwiches
Atmosphere: 1
Food: 5
Service: 1
Alicia
Absolutely do not come here unless you don't mind waiting 15 minutes for someone to take your order and wait 25 minutes for your food. Verypoor customer service as well and the food was terrible.
Atmosphere: 1
Food: 1
Service: 1
Jess Renin
Too expensive
Food: 4
Service: 4
Kenley Scott
The strawberry lemonade and nuggets are good, the burger was cold. We went to go ask if they can heat it up, witnessed one of the workers eat fries from the fry bin bare handed. Disgusting. I am appalled. Do better.
Went thru drive thru told them I had a “coupon” and they told me I had to go to the window with it. We to the window and Chad told me I was supposed to let him know at the speaker I had a digital coupon …… did i miss something ?? When you try to do what they ask your wrong and if I would have told him what it was he would have told me to wait till I got up to the window…. I guess they haven’t figured out how to incorporate the app with drive thru yet …nuggets with sauce we’re not fresh like they promote, the fries were grease logged and the burgers were made to request( no pickle no lettuce )
Atmosphere: 1
Food: 2
Service: 1
I ordered a Wendy's Single with Cheese and they couldn't even get that order straight.
Atmosphere: 1
Food: 3
Service: 1
Food is frequently wrong, staff is rude, DoorDash pickup inside policy is pointless, should allow drive through pickups like most other drive through dining restaurants. This spot used to be good for a family meal on the run, lately it’s trash all around. Bad food. Bad service. Building & parking lot are in disrepair. When you walk through the door it sounds like the door is going to fall off it slams so hard. Get it together.
Atmosphere: 1
Food: 1
Service: 1
Was charged for 2 drinks and then was given a medium drink, over paid about 3$ for a drink and they knew I only wanted one drink and didn’t fix the issue, cashier could barely speak English or understand what I was saying, they kept my receipt (probably because they knew they messed up) and gave me my order and the cashier who could barely speak English began making an2nd order for my receipt because they apparently didn’t realize that they already made the order. This restaurant is a mess, literally trash on the floor. And the employees running around like chickens with their heads cut off and it’s not even busy. This is pathetic honestly. Whoever runs this restaurant get your shit together. This isn’t rocket science. I’ll never come here again. Oh yeah took me 20 min to get my single order as well, kind of ridiculous
Service: 1
My wife, 3 Kids ages 1,2 and 5, and I all stopped here after placing our order on the app. I ordered 3 biggie meals for the kids, a chicken wrap for my wife and a combo for myself. When we arrive there was a line of 5 or 6 cars ahead of us so my wife went inside to pick up the order. I parked to keep my hungry and tired kids calm and waited over 15 minutes. There was a huge delay because they supposedly ran out of chicken nuggets before 1pm on a Saturday, and needed to substitute them for spicy nuggets and that still would have taken 9 more minutes.
First of all we're 20 minutes since I placed the order at this point and my kids are close to losing it.
Secondly, no one in my family except me eats, or enjoys spicy food, and one of my children is severly allergic to certain spices so we never risk it with God knows what's in the "spicy" additive. My wife offered a solution of just using a small chicken strip instead but the staff was unwilling to offer any solution aside from uncharging us and still making us wait even longer, while the rest of the food sat.
When she decided to give up she left irate which then lead to tears on the way home from her and my kids. What was supposed to be family lunch turned into a nightmare of a drive home.
Once I had fed my kids and laid them down I returned to the store to get the names of the people she spoke with and request a refund, the person running the front basically pointed to our food which had been left sitting on the counter, attempted to get the attention of both Eric and Lily the managers and stood there saying their names across the space instead of walking the 15 feet to go over to them. I had very little patience to offer this place so I left.
Please try harder to suck less, sincerely your entire customer base.
Atmosphere: 2
Food: 1
Service: 1
I ordered from Wendy’s using the app, and the experience was seamless! By the time I arrived at the restaurant, my food was hot and ready for pickup—no waiting at all. My burger was fresh, juicy, and packed with plenty of toppings, just the way I like it. Everything was well-prepared, and you could tell they put care into making it. The atmosphere in the restaurant was clean and welcoming, making it a great spot to grab a quick and satisfying meal. Definitely one of the best fast-food experiences I’ve had in a while!
Atmosphere: 4
Food: 4
Service: 5
The food was cold, cheese looked like it was placed right out of the refrigerator, into the burger. Wasn't melted just placed on the burger. Fries cold, it's not like we weren't waiting. Then to not even get hot fries at least, man o man. Service and food big fat 0.
Atmosphere: 1
Food: 1
Service: 1
Slow service as usual. Way to expensive for the quality. Never have the doors open to go inside and eat. Staff is always smoking out front and that is why the service is slow. Hopefully you can catch them while they are in the store working.
Atmosphere: 1
Food: 2
Service: 1
Food at this wendys is terrible. The soda is even horrible tasting. Ive had a horrible experience the last couple times I have been here. Use to love coming here but has gone downhill over the past year. It seems to me that management or the franchise owner could care less. I could see this place not lasting much longer. Get rid of the soda machine, it never works .
Atmosphere: 1
Food: 1
Service: 3
Wendy's used to be great, but now they pay like crap and give no hours to the stores so everyone there is stressed to the max or doesn't show up, if they can even hire anyone.
Everything suffers due to this and it isnt the employee's fault. At least I don't have to order on a touchscreen.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Dirty place never again
Atmosphere: 1
Food: 1
Service: 1
Food was amazing. Employees are not very friendly. We waited 25 mins for 3 sandwiches
Atmosphere: 1
Food: 5
Service: 1
Absolutely do not come here unless you don't mind waiting 15 minutes for someone to take your order and wait 25 minutes for your food. Verypoor customer service as well and the food was terrible.
Atmosphere: 1
Food: 1
Service: 1
Too expensive
Food: 4
Service: 4
The strawberry lemonade and nuggets are good, the burger was cold. We went to go ask if they can heat it up, witnessed one of the workers eat fries from the fry bin bare handed. Disgusting. I am appalled. Do better.
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