IHOP is a well‑known breakfast restaurant that aims to deliver classic American breakfast fare any time of day, but based on recent customer experiences, it can be hit‑or‑miss. The menu covers familiar favorites like pancakes, omelettes, waffles, and breakfast skillets, and portions are generous, which makes it a solid choice for those craving comfort breakfast staples.
Atmosphere: 3
Food: 3
Service: 3
Jason Cohen
Service lacks food is edible. Had to get my own highchair had to ask the hostess to find out server twice . When it comes to the bill they hand you that tablet real fast
FryGuy85
Quality ingredients prices reflect this, was surprised to see that my eggs were cooked in butter instead of oil.
Atmosphere: 5
Food: 5
Service: 5
Virginia Kozak
The place wasn't overly busy but It took longer than expected for a waitress to come to our table. She was very forgetful to bring things we needed such as cream for coffee and jelly,even asking several times. Blueberry pancakes were not fully cooked, sausage and gravy was barely warm, while my bacon scrambled eggs were overcooked. This seems to be the norm for IHOP restaurants as I tried a few different ones over the past few years and they seem to be getting worse.
Atmosphere: 2
Food: 3
Service: 2
anca lara
The magic of this dish lies in the texture and temperature play. You have the crunch of the muffin, the silkiness of the avocado, the snap of the bacon and the liquid gold of the yolk! love it! Good job Ihop!
Atmosphere: 5
Food: 5
Service: 5
ronald tooke
Toast was hard. Pancakes were not silver dollar, Too much for a 6 year old. Bacon was half done. Coffee was fine. I think you should get another cook.
Atmosphere: 5
Food: 1
Service: 5
Jonathan Tate
Service has improved greatly since my last visit. Food ranges from poor to mediocre.
Vincent Kowalski
My wife and I came in around 10 or 10:30 this past Saturday morning. We anticipated it would be busy and were prepared for a wait. When we walked in, there was another family waiting to check in and a DoorDash driver wandering about. Another one walked in, budged through the customers and surveyed the area. After about 3-5 minutes, the hostess finally came up front. She took the name of the party in front of us only after addressing the DoorDash drivers. Then I gave my name after she told me it would be about 10-15 minute wait.
In that time, 3 or more parties finished eating and exited the restaurant, both DoorDash drivers left with their multiple orders, and the hostess again went missing.
Several employees wandered to the check-in desk and every one dealt with the next two DoorDash drivers who came in for their orders.
In the entire span of the 20-25 minutes we waited: -4 DoorDash drivers pushed through and/or wandered around until they got their orders -The hostess was only seen twice. In those encounters, she took names of guests (and never addressed them again) and catered fully to the DoorDash drivers. -4-5 tables finished and left, and no one was seated at any of those.
The above events demonstrated to us that your delivery orders were much more important than your physical customers. If your staff cannot keep the pace with both, you should have turned off online ordering. This is something that is the standard at many restaurants.
After the long wait with no communication, we left and went to Cracker Barrel where we were greeted with fantastic service from all of the staff, start to finish. I would definitely think twice before going to ihop again.
Service: 1
Spirit Kindred
The service was very slow, waiters were sloppy and not very good at all surprisingly. Portions were also kind of small.
Atmosphere: 3
Food: 3
Service: 1
MARIPALACEPLACE
I believe in great customer service. I’m not sure why the lead manager had to check me out. I don’t think I had the best service. When I asked what juice did you have ? Everything was named except lemonade. The waiter responded an said do you not want us to have lemonade? If I’m asking what drinks do you have, why not name the soft drinks ? I I’m not sure if it was because the way I looked. I just wanted to enjoy my breakfast with my daughter. This experience made me very uncomfortable, I will not return.
they delivered me a disgusting sub. In fact it was the opposite of what it was supposed to be. I don’t know what it was and then you are unable to contact them. This is the first time this is ever happening to me where if I had an issue a problem with the food delivery that you can’t even contact them I had to speak to DoorDash, but you can’t directly contact the corporation at all
Atmosphere: 1
Food: 1
Service: 1
James Anderson
Food was over cooked Pancakes just about black on one side other side just tan. Link sausage came out black and crispy
IHOP is a well‑known breakfast restaurant that aims to deliver classic American breakfast fare any time of day, but based on recent customer experiences, it can be hit‑or‑miss. The menu covers familiar favorites like pancakes, omelettes, waffles, and breakfast skillets, and portions are generous, which makes it a solid choice for those craving comfort breakfast staples.
Atmosphere: 3
Food: 3
Service: 3
Service lacks food is edible. Had to get my own highchair had to ask the hostess to find out server twice . When it comes to the bill they hand you that tablet real fast
Quality ingredients prices reflect this, was surprised to see that my eggs were cooked in butter instead of oil.
Atmosphere: 5
Food: 5
Service: 5
The place wasn't overly busy but It took longer than expected for a waitress to come to our table. She was very forgetful to bring things we needed such as cream for coffee and jelly,even asking several times. Blueberry pancakes were not fully cooked, sausage and gravy was barely warm, while my bacon scrambled eggs were overcooked. This seems to be the norm for IHOP restaurants as I tried a few different ones over the past few years and they seem to be getting worse.
Atmosphere: 2
Food: 3
Service: 2
The magic of this dish lies in the texture and temperature play. You have the crunch of the muffin, the silkiness of the avocado, the snap of the bacon and the liquid gold of the yolk! love it! Good job Ihop!
Atmosphere: 5
Food: 5
Service: 5
Toast was hard. Pancakes were not silver dollar, Too much for a 6 year old. Bacon was half done. Coffee was fine. I think you should get another cook.
Atmosphere: 5
Food: 1
Service: 5
Service has improved greatly since my last visit. Food ranges from poor to mediocre.
My wife and I came in around 10 or 10:30 this past Saturday morning. We anticipated it would be busy and were prepared for a wait. When we walked in, there was another family waiting to check in and a DoorDash driver wandering about. Another one walked in, budged through the customers and surveyed the area. After about 3-5 minutes, the hostess finally came up front. She took the name of the party in front of us only after addressing the DoorDash drivers. Then I gave my name after she told me it would be about 10-15 minute wait.
In that time, 3 or more parties finished eating and exited the restaurant, both DoorDash drivers left with their multiple orders, and the hostess again went missing.
Several employees wandered to the check-in desk and every one dealt with the next two DoorDash drivers who came in for their orders.
In the entire span of the 20-25 minutes we waited:
-4 DoorDash drivers pushed through and/or wandered around until they got their orders
-The hostess was only seen twice. In those encounters, she took names of guests (and never addressed them again) and catered fully to the DoorDash drivers.
-4-5 tables finished and left, and no one was seated at any of those.
The above events demonstrated to us that your delivery orders were much more important than your physical customers. If your staff cannot keep the pace with both, you should have turned off online ordering. This is something that is the standard at many restaurants.
After the long wait with no communication, we left and went to Cracker Barrel where we were greeted with fantastic service from all of the staff, start to finish. I would definitely think twice before going to ihop again.
Service: 1
The service was very slow, waiters were sloppy and not very good at all surprisingly. Portions were also kind of small.
Atmosphere: 3
Food: 3
Service: 1
I believe in great customer service. I’m not sure why the lead manager had to check me out. I don’t think I had the best service. When I asked what juice did you have ? Everything was named except lemonade. The waiter responded an said do you not want us to have lemonade? If I’m asking what drinks do you have, why not name the soft drinks ? I I’m not sure if it was because the way I looked. I just wanted to enjoy my breakfast with my daughter. This experience made me very uncomfortable, I will not return.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Slow service
Atmosphere: 4
Food: 4
Service: 3
Chicken and waffles were great!
Atmosphere: 5
Food: 5
Service: 5
they delivered me a disgusting sub. In fact it was the opposite of what it was supposed to be. I don’t know what it was and then you are unable to contact them. This is the first time this is ever happening to me where if I had an issue a problem with the food delivery that you can’t even contact them I had to speak to DoorDash, but you can’t directly contact the corporation at all
Atmosphere: 1
Food: 1
Service: 1
Food was over cooked
Pancakes just about black on one side other side just tan. Link sausage came out black and crispy
Atmosphere: 3
Food: 1
Service: 3
Waitress was amazing !
Atmosphere: 4
Food: 4
Service: 5
Loading...